2019 Honda Civic

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING BETWEEN 45-50 MPH, THE VEHICLE LANE KEEPING ASSISTANT DOES AN AUTOMATIC VEER TO THE RIGHT. AS A RESULT, HER DAUGHTER CRASHED INTO A GUARDRAIL BUT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE WHERE HER DAUGHTER ENTERED A DITCH BUT DID NOT SUSTAIN INJURIES. THE TIRE FAILURE, ADAPTIVE, BRAKE AND OTHERS WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

I WAS DRIVING DOWN A ROAD (WITH MY FRIEND IN THE PASSENGER SEAT NEXT TO ME JUST TO NOTE) THAT IS BEING REPAVED AND IT'S NOT ANYTHING THAT I HAVEN'T DRIVEN ON BEFORE, JUST A LITTLE TINY BIT SHAKY HERE AND THERE BUT AGAIN NOTHING CRAZY. I'M GOING ABOUT 10-15 MPH AND ALL OF THE SUDDEN MY AIRBAGS JUST GO OFF. NOTHING HIT, NO POTHOLE IN SIGHT, JUST SLOWLY DRIVING DOWN THE ROAD AND BAM. I WAS SPOOKED AS I COULDN'T BRACE FOR IT AT ALL BECAUSE I WASN'T EXPECTING IT. MY WINDOWS WERE UP SO THE SOUND OF IT COMING OUT BASICALLY WRECKED MY EARS AND IT CAME OUT ALONG WITH A BUNCH OF SMOKE. I PUT THE CAR IN PARK AND GOT OUT TO LOOK, CONFUSED AS TO WHAT HAD TRIGGERED IT BUT NOTHING, NO DAMAGE TO THE CAR AT ALL, NOTHING HIT. AT HONDA THEY WERE NOT HAVING IT. THEY TOLD ME THAT THEY CAN REPLACE IT UNDER WARRANTY IF IT WAS PROVED TO BE A DEFECT. I ARGUED THAT IT MUST BE CONSIDERING I DIDN'T HIT ANYTHING AND WAS DRIVING SLOW AND THERE IS ABSOLUTELY NO DAMAGE ON THE CAR. SHE SAID THEY'LL LIFT IT AND IF THERE IS ANYTHING ON THE BOTTOM OF THE CAR TO INDICATE THAT THE SENSOR WAS TOUCHED, IT'S INSTANTLY OUT OF WARRANTY AND I NEED TO GO THROUGH INSURANCE. HOW IS THIS OKAY? CLEARLY THIS IS SOME DEFECT WITH THE CAR AND I'M BEING PENALIZED FOR IT. THEY CALLED TODAY FOR THE RESULT AND SAID THE CAR HIT THE GROUND AND DAMAGED THE SENSOR SO IT'S ON ME TO PAY FOR DAMAGES. I FIND THAT HARD TO BELIEVE BECAUSE I FELT NO IMPACT AND WAS ABLE TO CONTINUE DRIVING THE CAR AFTER IT HAPPENED. I PUT IT IN PARK RIGHT AWAY TO COME OUT BUT ONCE I WAS TOLD BY THE POLICE TO GO TO HONDA I PUT THE CAR INTO DRIVE AND SMOOTHLY DROVE OFF TO THE DEALERSHIP. WHAT CAN I DO TO HAVE HONDA ACCEPT THEIR RESPONSIBILITY? I NEVER THOUGHT THAT REGULAR DRIVING ON A SLIGHTLY BUMPY ROAD (BASICALLY FLAT AND PEBBLY) MEANS THAT THE AIRBAGS WOULD GO OFF. THERE WERE MANY CARS ON THAT ROAD YET THEIR AIRBAGS DIDN'T GO OFF. *TR

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM ACTIVATED INDEPENDENTLY WITHOUT A VEHICLE IN CLOSE PROXIMITY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE AUTOMATIC BRAKING SYSTEM FAILED TO ACTIVATE AND THE VEHICLE STRUCK THE MEDIAN ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE, THE FRONT BUMPER WAS DENTED AND THE HOOD WAS DENTED INWARDS. CMA'S COLONIAL HONDA (2100 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, 804-414-1900) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.

SEPTEMBER 13 2019 - FRONT SPOILER UNDER THE BUMPER PARTIALLY DETACHED WHILE DRIVING ON I-65 AT ~70 MPH. THIS HAPPENED SUDDENLY AND VIOLENTLY AND NEARLY RESULTED IN AN ACCIDENT WHEN IT HAPPENED DUE TO THE SPOILER IMMEDIATELY DRAGGING THE PAYMENT (I.E. IMPACTING CONTROL OF THE CAR COUPLED WITH STARTLING THE DRIVER). NO PREVIOUS COLLISION OR TRAUMA HAD IMPACTED THE SPOILER PRIOR TO THIS INCIDENT (E.G. IT HAD NOT HIT A PARKING CURB). A PASSENGER CORROBORATED THE FACTS DETAILED BY THE DRIVER. SPOILER WAS REPLACED BY THE DEALERSHIP (HONDA WORLD IN LOUISVILLE, KY) A FEW DAYS LATER. JUNE 6 2020 - THE EXACT SAME INCIDENT OCCURRED WHILE DRIVING ON I-64 AT ~70 MPH, WHICH ALSO NEARLY CAUSED AN ACCIDENT. SIMILAR TO THE 9/13/19 INCIDENT, THERE HAD BEEN NO COLLISION OR TRAUMA IMPACTING THE SPOILER PRIOR THIS SECOND INCIDENT. THIS TIME, THERE WERE TWO EYE WITNESSES (MOTHER & FATHER OF THE DRIVER) IN THE CAR DIRECTLY IN FRONT OF THE CIVIC, AS WELL AS 2 PASSENGERS, ALL OF WHICH CORROBORATED THESE FACTS. WE TIED THE PARTIALLY DETACHED SPOILER TO THE BUMPER SO THAT IT REMAINED DRIVABLE HOME. JUNE 8, 2020 - BROUGHT THE CAR TO THE DEALERSHIP AGAIN AND INFORMED THEM OF THIS SECOND INCIDENT, THAT OCCURRED EXACTLY THE SAME AS THE FIRST BACK IN SEPTEMBER WITHOUT ANY PREVIOUS TRAUMA OCCURRING TO THE PART THAT PARTIALLY DETACHED. INSTEAD OF LISTENING THEY WERE IMMEDIATELY CONFRONTATIONAL, SAYING THERE HAD TO HAVE BEEN A COLLISION (I.E. THEY DIDN'T BELIEVE US). THEY TOLD US TO CALL INSURANCE AND THAT THERE WAS NOTHING THEY COULD DO. FURTHER, THEY MENTIONED THAT WHEN WE CALLED THE 1-800 HONDA CUSTOMER CARE #, THAT HONDA WOULD CALL THEM BACK AND THEY WOULD SAY THERE HAD TO HAVE BEEN A COLLISION (I.E. THEY WOULD TELL HONDA THAT WE WERE LYING). PLEASE ADVISE ON WHO WE SHOULD CONTACT ABOUT THIS POTENTIAL COVER UP OF A SERIOUS SAFETY ISSUE. WE ARE CONCERNED OTHER HONDA CIVIC OWNERS MAY BE IN DANGER. *TR

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE PUTTING ON HER SEATBELT, THE SEATBELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER VANDERGRIFF HONDA, ADDRESS: 1104 W I-20, ARLINGTON, TX 76017, HOWEVER WAS NOT DIAGNOSED OR INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,727. THE VIN WAS NOT AVAILABLE.

EVERYTIME I START THE CAR I GET A LOW TIRE PRESSURE WARNING, I HAVE CHECKED ALL FOUR TIRE PRESSURES AND THE SPARE REPEATEDLY, AND REGARDLESS OF WHETHER I FILL THEM WITH THE CORRECT PRESSURE OR NOT THE TPMS DOES NOT STOP SIGNALING LOW TIRE PRESSURE. WARNING HAS NOT GONE AWAY SINCE IT CAME UP DESPITE CORRECTING PRESSURE BI-WEEKLY. CURRENTLY HAS BEEN 6 MONTHS. ALSO OCCASIONALLY THE CAR WILL BRAKE BY ITSELF BOTH ON THE HIGHWAY AND AROUND NEIGHBORHOODS (LOW SPEEDS AND HIGH) AND WITHOUT ANYONE IN FRONT. *TR

THIS CAR WAS JUST RELEASED FROM BEING 'FIXED,' AT THE DEALERSHIP. THE DAY AFTER THE CAR STALLED ON THE HIGHWAY NEARLY CAUSING AN ACCIDENT. THE CAR HAS THE FOLLOWING PROBLEMS SINCE 5000 MILES AND IS SUPPOSED TO HAVE BEEN A NEW CAR. IT'S A LEMON. 1. ENGINE CYLINDERS FLOODED WITH COOLANT 2. ENGINE NOT WORKING 3. DASHBOARD COMPUTER FLASHING ALL SYSTEMS FAILURE (SINCE 30 DAYS AFTER CAR WAS PURCHASED IN 11/2019. NEVER RESOLVED). 4. HEATER NOT WORKING. ENTIRE AC SYSTEM REPLACED. THEY ALSO SAID SOME VALVE HAD GONE OUT AS WELL. THAT'S NEVER BEEN MADE CLEAR TO ME IN SPITE OF REPEATED INQUIRIES. 5. CAR OUT OF SERVICE SINCE FEB 23 TO DATE. HONDA CORPORATE HAS TOLD ME TO POUND SAND. TO GO MAKE A LEMON LAW COMPLAINT.