2019 Honda Civic

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering get sticky and jerky after driving for 15-20 minutes. The steering wheel seems to get stuck for a second and then trying to slightly correct, jerks the vehicle around in the lane. It feels like there are notches in the steering. This is a safety issue because you could overcorrect and get jerked into another lane of traffic. No warning lamps. The issues started just under 50,000 miles.

Since purchasing the vehicle at around 35k miles there’s been an occasional clicking / knocking noise when turning. It’s not consistent, but it seems to be the start of the CV axle failing or something with the struts. I’m having the vehicle looked over, but again I’ve seen multiple complaints of this specific issue and wanted to report it. These parts should not be failing this early.

My vehicle has randomly had the emergency brake assist applied when there was nothing in front of me. Thankfully there were no vehicles behind me & the times that there were it was residential roads that are 25mph. If this continues to happen it could cause an accident, having my vehicle go from 45-55mph to a complete stop with zero warning & no ability to continue driving until the alert disappears from the dash is quite dangerous. I haven’t had my vehicle looked at yet as it’s not something I can easily replicate, but I’ve seen quite a few complaints about it happening so I figured I should report it as well.

I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.

My 2019 Honda Civic has been under recall for months now. I wonder why it's taking so long for Honda to come up with a resolution. I called the Honda Recall/Customer Service Line a few weeks ago, and they said that the part was unavailable and that I should talk to my dealer to get an inspection to rule out any other causes. Over the past six months, I've been having on-again, off-again issues with my car, specifically after fuel-ups at gas stations. Initially, I thought this was an issue with the fuel quality, so I reported it to the Arizona Department of Agriculture, who told me the gasoline was acceptable. I've had to use fuel system cleaners and slightly higher-tiered gas as a scapegoat measure. Considering that this recall can cause issues with the fuel pump module and result in stalls, increasing the risk of injury and death, I would have hoped Honda would have come to a solution by now.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.