2019 Honda Civic

WHEN DRIVING HOME FROM WORK MY CAR SUDDENLY SHOWED MULTIPLE ERRORS SUCH AS EMISSIONS SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, HILL START PROBLEM, POWER STEERING PROBLEM , EMS SYSTEM PROBLEM. THE CAR ONLY HAS 14,000 MILES AND IS A YEAR OLD. THE CAR DOES NOT SHIFT OR STEER PROPERLY. PLEASE RECALL THIS CAR BECAUSE MANY OTHERS HAVE HAD THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM ACTIVATED INDEPENDENTLY WITHOUT A VEHICLE IN CLOSE PROXIMITY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE AUTOMATIC BRAKING SYSTEM FAILED TO ACTIVATE AND THE VEHICLE STRUCK THE MEDIAN ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE, THE FRONT BUMPER WAS DENTED AND THE HOOD WAS DENTED INWARDS. CMA'S COLONIAL HONDA (2100 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, 804-414-1900) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.

EVERYTIME I START THE CAR I GET A LOW TIRE PRESSURE WARNING, I HAVE CHECKED ALL FOUR TIRE PRESSURES AND THE SPARE REPEATEDLY, AND REGARDLESS OF WHETHER I FILL THEM WITH THE CORRECT PRESSURE OR NOT THE TPMS DOES NOT STOP SIGNALING LOW TIRE PRESSURE. WARNING HAS NOT GONE AWAY SINCE IT CAME UP DESPITE CORRECTING PRESSURE BI-WEEKLY. CURRENTLY HAS BEEN 6 MONTHS. ALSO OCCASIONALLY THE CAR WILL BRAKE BY ITSELF BOTH ON THE HIGHWAY AND AROUND NEIGHBORHOODS (LOW SPEEDS AND HIGH) AND WITHOUT ANYONE IN FRONT. *TR

I OWN A 6 SPEED MANUAL SPORT COUPE PURCHASED ON 5/30/19. ON 2/10/20 I WAS STOPPED AT A LIGHT ON A SLIGHT DOWNHILL 15- 20' BEHIND CAR IN FRONT. SHIFT WAS IN NEUTRAL WITH MY FOOT ON BRAKE PEDAL. AFTER A WHILE, MY CAR STARTED MOVING FORWARD. I PUSHED HARDER ON THE BRAKE PEDEAL BUT NO RESPONSE AND COASTED INTO REAR OF CAR. ONE PERSON IN EACH CAR AND NOBODY INJURED. FEARFUL THAT BRAKE FAILURE WOULD OCCUR AGAIN, HAD CAR TOWED TO LOCAL HONDA DEALER WHERE PURCHASED. RECEIPT TO ME INDICTED THEY DID DIAGNOSTIC TESTING, INSPECTED BRAKE SYSTEM AND TEST DROVE CAR. "ADVISED CUSTOMER NO PROBLEMS AT THE MOMENT". AS NOTED BEFORE TESTING, SINCE NO MANUFACTURER DEFECTS FOUND WAS CHARGED $139.95. ON 2/11, RECEIVED CALL FROM MGR. OF HONDA SVC. DEPT. DUE TO MY NEGATIVE SURVEY RESPONSES. TOLD HIM I WAS NOT SATISFIED WITH ANSWER BY EMPLOYEE TO MY QUESTION OF WHY FORWARD COLLISION MITIGATION/FCM DID NOT BRAKE WHEN GETTING CLOSE TO CAR. MGR. STATED THAT FCM IS DESIGNED NOT TO WORK WHEN CAR IN NEUTRAL OR REVERSE. I CONSIDER LACK OF FCM IN NEUTRAL TO BE A SERIOUS SAFETY DESIGN FLAW. MGR. THEN RECOMMENDED THAT I OPEN CASE WITH HONDA CUSTOMER RELATIONS WHICH DONE ON 2/14. REP. TOOK DOWN MY INFO. AND ASKED WHAT I WANTED FROM HONDA. I SAID THEY NEED TO DETERMINE WHY THE BRAKE FAILURE HAPPENED AND WHAT CAN BE DONE SO I HAVE CONFIDENCE THAT IT WILL NEVER OCCUR AGAIN. SHE THEN GAVE ME A CASE # AND STATED THAT IT WOULD NEED TO BE REFERRED TO THE "LEVEL 1" DEPT. HANDLING ACCIDENTS/INJURIES/FATALITIES. RECEIVED A CALL FROM "LEVEL 1" ON 2/17 BUT WAS TOLD THERE WAS NOTHING THEY COULD DO/WAS A LOCAL DEALER ISSUE AND HE WAS TO CONTACT THE MGR. OF THE LOCAL HONDA SVC. DEPT. I SENT VOICE/E-MAILS TO MGR. OF LOCAL HONDA SVC. DEPT. ON 2/21 NOTING MY EXPERIENCE WITH CUST. RELATIONS/"LEVEL 1", AND ASKING WHAT ARE THE NEXT STEPS -- AWAITING RESPONSE. I AM CURRENTLY DRIVING THE CAR IN FEAR/ON EDGE. *LN *AS

I OWN THE 6 SPEED MANUAL TRANS HATCHBACK SPORT. PURCHASED AUG 12, 2019. LAST NIGHT I EXITED THE VEHICLE, WANTING TO KEEP IT RUNNING AND USE HE HEADLIGHTS TO SEE- PUT THE CAR IN NEUTRAL AND APPLIED PARKING BRAKE. BRAKE FAILED AND CAR ROLLED ACROSS THE PARKING LOT. I RELIGIOUSLY APPLY THIS BRAKE. I HAVE COME TO THE CAR BEFORE IN SUPERMARKET LOT AND SUCH TO FIND THE BRAKE OFF, BUT CHALKED IT UP TO HAVING ALREADY DISABLED IT MYSELF. THIS WAS NOT THE CASE LAST NIGHT. HUGE SAFETY HAZARD. NEEDS ADDRESSING.

ON TWO OCCASIONS, MY CAR'S AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN NOTHING WAS IN FRONT OF ME. THE FIRST TIME, I WAS ON THE HIGHWAY, AND MERGING FROM AN ON RAMP. THE CAR SUDDENLY DEAD STOPPED, BRAKES FULLY ENGAGED. THERE WAS A CAR NEXT TO ME, BUT NOTHING IN FRONT OF ME TO CAUSE THE BRAKING SYSTEM. LUCKILY, NO ONE WAS BEHIND ME. THE SECOND OCCURRENCE I WAS TRAVELING ABOUT 30 MPH ON A LOCAL ROAD. THERE WAS NOTHING ANYWHERE AROUND ME. I APPROACHED A GREEN LIGHT, AND AS I WAS GOING THROUGH THE INTERSECTION, THE CARS BRAKING SYSTEM FULLY ENGAGED. IT SCREECHED THE CAR TO A HALT. I WAS AT A DEAD STOP, IN THE MIDDLE OF THE INTERSECTION.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.

MONDAY 6.10.19 MY DAUGHTER MADE A LEFT HAND TURN FROM WARD ROAD TO 44TH AVE. AN F150 CAME TO A STOP AND SHE APPLIED BRAKES ACCORDINGLY. SHE GOT ERRORS COLLISION MITIGATION AND SHE LOST THE ABILITY TO BRAKE. SHE READ ENDED THE F150. IN HER WORDS IT WAS LIKE SLIDING ON ICE. CRASH WAS UNDER 20 MPH AND HER PHONE PICKED UP SOFTWARE ERRORS. CAR IS WITH USAA AS OF 6/13/19 WHEAT RIDGE PD WAS ON SCENE BUT NO TICKETS ISSUES DUE TO CAR FAILURE.