2019 Honda Civic

I was sold a vehicle with no seatbelt in the middle of back seat . I had called the dealer that sold me the car to explain and they told me that why it took me this long to say something that now they think I took the buckle off myself. Very inappropriate for the manager to tell me that nonsense. I don’t sit in the back so I wouldn’t know until I had to buckle my niece in and I couldn’t because there is no buckle in my middle seat in the back. This is a safety hazard and feel very discourage to even make the report because nobody seem to want to help me!

The contact owns a 2019 Honda Civic. The contact stated that on three separate occasions, the rear seat belts malfunctioned. The contact stated that the rear driver’s side seat belt failed to retract. The vehicle was taken to the dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was repaired. The contact stated that on separate occasions the rear passenger’s side seat belt failed to retract. The vehicle was taken to the dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while driving, he noticed that the car seat was tilted to the side unsupported by the seat belt. The contact stated that the seat belt appeared to have been loosened. The contact was concerned for the safety of his children. Additionally, the contact stated that while the brake pedal was depressed, he heard a loud screeching sound located at the rear passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake pad had failed and needed to be replaced. The vehicle was repaired; however, several months later the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed hat the brake pads had failed again and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was denied service and advised to contact the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 63,000

The contact owns a 2019 Honda Civic. The contact stated that her granddaughter was occupying the rear seat with the seat belt buckled, however, the seat belt failed to unbuckle and instead tightened, causing her granddaughter to have difficulty while breathing. The contact cut the seat belt and released her granddaughter. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 16,000.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT WHILE PUTTING ON HER SEATBELT, THE SEATBELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER VANDERGRIFF HONDA, ADDRESS: 1104 W I-20, ARLINGTON, TX 76017, HOWEVER WAS NOT DIAGNOSED OR INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,727. THE VIN WAS NOT AVAILABLE.