2019 Honda Civic

I I brought my car into Morehead Honda the dealer I purchased my vehicle from to get service because the car was acting funny. I then find out I had my car has a recall car with my car for the fuel pump. It was change the fuel pump I went home and a few days later I was stuck on the highway my car just shut down in the middle of the highway. My car was towed back to the dealership they found out there was something wrong with the fuel pump said they fixed it it was an error on their behalf. I returned several times after that because the fuel gauge is reading inaccurately. Dealer is unable to tell me what’s wrong. I fill up my car is giving me different readings my car normally falls up to 300+ close to 400 every time I fill up my car and now it’s reads 191, 150 or 140 when I fill up my car. I continue calling to dealership I am not getting a response. I need help with this it’s a safety issue.

I accelerated into a driveway of a convenience store and as I was halfway through the driveway my gas pedal became unresponsive and would not accelerate. Car started rolling back into traffic. 2 weeks later my pedal became unresponsive on the freeway. I exited and immediately called thd dealer because i had already taken it to get checked out after the first incident and they basically said nothing can be done but to trade it in since the mechanic had already said there was nothing wrong.

I bought the car 4/1/2021, with 15,000 miles on it. In just 2 months, I have had two incidents of the car decelerating. When I was at a traffic light and from a complete stop, I accelerated and the car decelerated and almost stalled in the intersection. I was making a left-hand turn both times and if the car had stalled, an oncoming car could have hit me. This could have caused a serious accident. I notice there is a recall for this problem on other Honda models, but not my car. I am afraid to drive it now because i live in a major city and there is a lot of traffic.

ONCE I LEARNED OF THE RECALL, I MADE AN APPOINTMENT IN MID-JULY. WHEN I WENT TO MY APPOINTMENT, THE ADVISOR WAS NOT THERE, THE PART WAS NOT ORDERED, AND A DIFFERENT ADVISOR SAID THEY WOULD ORDER THE PART AND IT WOULD ARRIVE WITHIN A WEEK. AFTER MORE THAN A WEEK, I CALLED TO CHECK WHAT WAS GOING ON AND THEY SAID THE PART WAS STILL WAITING TO BE DELIVERED THE FOLLOWING DAY AND I WOULD RECEIVE A PHONE CALL WHEN IT ARRIVED. I DID NOT RECEIVE ANY PHONE CALL OR NOTIFICATION THAT THE PART WAS IN STOCK TO BE INSTALLED. ABOUT A WEEK AFTER THAT, I RECEIVED A TEXT AND EMAIL STATING THAT THE WORK ON MY CAR (RECALL) WAS COMPLETED AND THEY WANTED MY FEEDBACK. SINCE I SHOWED UP FOR MY APPOINTMENT TO HAVE THE RECALL WORK COMPLETED, IT HAS BEEN MORE THAN TWO MONTHS AND I HAVE NOT RECEIEVED ANY CALL OR NOTICE FROM THIS HONDA DEALERSHIP TO REMEDY THE SITUAION. I CALLED THEM THIS PAST WEEK, LEFT A VOICEMAIL, SPOKE TO A DIFFFERENT ADVISOR WHO COULD NOT TELL ME WHY I HAVE YET TO HAVE THE RECALL COMPLETED, AND SAID I WOULD RECEIVE A PHONE CALL FROM THE SECOND ADVISOR (THE ONE WHO ORDERED THE PART WHEN MY ADVISOR WAS NOT PRESENT). I HAVE YET TO RECEIEVE ANY COMMUNICATION FROM THIS DEALERSHIP ABOUT THIS RECALL OR HOW TO CORRECT THIS SITUATION.

I RECEIVED AN ERROR MESSAGE ON MY HONDA CIVIC 2019 ON WEDNESDAY MAY 8, 2019 IN THE EVENING WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. THE MESSAGE SAID "EMISSIONS SYSTEM PROBLEM". WHEN I GOT TO MY HOME, I PUT THE CAR IN PARK AND RESEARCHED WHAT THE ERROR MESSAGE MIGHT MEAN. I CALLED HONDA THE NEXT DAY AND THEY INFORMED THAT THERE WAS AN ACTIVE RECALL OCCURRING WITH HONDA CIVICS AND THAT I SHOULD HAVE RECEIVED A NOTICE. I HAD AND HAVE NOT RECEIVED ANY CORRESPONDENCE IN REGARD TO A RECALL ON THE VEHICLE. I DECIDED TO SEARCH MY VIN AND THERE WAS NO INFORMATION AVAILABLE. I TOOK MY VEHICLE TO OCEAN HONDA IN WEYMOUTH TODAY AND REQUESTED WRITTEN NOTICE OF THE RECALL. I RECEIVED A SERVICE BULLETIN DATED MARCH 21, 2019, HOWEVER I HAD LEASED MY CAR AFTER THIS DATE. I SPOKE WITH JOSH IN THE SERVICE DEPARTMENT TO FIND OUT WHY THE SERVICE WAS NOT PERFORMED PRIOR TO MY LEASE AGREEMENT. JOSH INFORMED THAT THE RECALL IS NOT SAFETY RELATED AND IS CURRENTLY PERFORMING MAINTENANCE.