2019 Honda Civic

I WAS RECENTLY CHARGED FOR A REPAIR TO MY 2019 HONDA CIVIC TYPE R BY CHAPMAN HONDA OF TUCSON, ARIZONA.CHAPMAN HONDA INCORRECTLY BLAMES THE REPAIR ON WASHING THE CAR/ENGINE.SUBSEQUENT RESEARCH INTO THE ISSUE SHOWS THE ISSUE OF WATER PRESENT IN SPARK PLUG CYLINDERS OF THIS MODEL VEHICLE HAVE OCCURRED GLOBALLY, AND HAS NOTHING TO DO WITH WASHING ANY PART OF THE VEHICLE. THE PROBLEM IS A DESIGN FLAW WITH THIS VEHICLE, AND IT IS A SAFETY ISSUE WITH THE VEHICLE.

WHEN DRIVING HOME FROM WORK MY CAR SUDDENLY SHOWED MULTIPLE ERRORS SUCH AS EMISSIONS SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, HILL START PROBLEM, POWER STEERING PROBLEM , EMS SYSTEM PROBLEM. THE CAR ONLY HAS 14,000 MILES AND IS A YEAR OLD. THE CAR DOES NOT SHIFT OR STEER PROPERLY. PLEASE RECALL THIS CAR BECAUSE MANY OTHERS HAVE HAD THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING, WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE LUTHER BROOKDALE HONDA DEALER LOCATED AT 6800 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, LOSS MOTIVE POWER, SWITCHED TO LIMP MODE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE IN LIMP MODE. AFTER STOPPING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT DISAPPEARED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION HONDA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY CONTAMINATED FUEL. AFTER DRAINING THE FUEL SYSTEM, THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE) IN JULY 2020. THE FAILURE MILEAGE WAS 29,000.

THIS CAR WAS JUST RELEASED FROM BEING 'FIXED,' AT THE DEALERSHIP. THE DAY AFTER THE CAR STALLED ON THE HIGHWAY NEARLY CAUSING AN ACCIDENT. THE CAR HAS THE FOLLOWING PROBLEMS SINCE 5000 MILES AND IS SUPPOSED TO HAVE BEEN A NEW CAR. IT'S A LEMON. 1. ENGINE CYLINDERS FLOODED WITH COOLANT 2. ENGINE NOT WORKING 3. DASHBOARD COMPUTER FLASHING ALL SYSTEMS FAILURE (SINCE 30 DAYS AFTER CAR WAS PURCHASED IN 11/2019. NEVER RESOLVED). 4. HEATER NOT WORKING. ENTIRE AC SYSTEM REPLACED. THEY ALSO SAID SOME VALVE HAD GONE OUT AS WELL. THAT'S NEVER BEEN MADE CLEAR TO ME IN SPITE OF REPEATED INQUIRIES. 5. CAR OUT OF SERVICE SINCE FEB 23 TO DATE. HONDA CORPORATE HAS TOLD ME TO POUND SAND. TO GO MAKE A LEMON LAW COMPLAINT.

BRAND NEW 2019 CIVIC WITH A LEAKING CONDENSER. CAR HAS 4862MILES, WITH ALL THE EXTENDED WARRANTIES. HONDA REFUSED COVERAGE EVEN THOUGH THEY HAVE NOT DONE ALL THEY CAN TO PROTECT SUCH A FRAGILE COMPONENT. WAS TOLD A "SMALL PEBBLE" HIT THE CONDENSER CAUSING A LEAK. IN 2012 HONDA SETTLED A 40MILLION DOLLAR CLASS ACTION FOR THIS VERY SAME THING ON THE CRV AND OTHER MODELS. ON THIS CLASS ACTION THEY AGREED TO HAVE DEALERSHIPS PUT A METAL SCREEN TO PROTECT THE CONDENSER. WHY AREN'T THEY DOING THIS WITH ALL VEHICLES!?!?! HONDA IS STRAIGHT UP RUNNING A SCAM ON IT'S CUSTOMERS. AT $1,000.00 A POP PER REPAIR, MY LOCAL DEALERSHIP ADMITTED TO SEEING AT LEAST 5 OF THIS TYPE OR REPAIR COMING THROUGH EVERY WEEK!! IMAGINE HOW MUCH REFRIGERANT IS LEAKING INTO THE ATMOSPHERE!? 5 A WEEK AT ONE DEALERSHIP....WOW.

ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THERE WAS AN EMISSION FAILURE. THE CONTACT POWERED OFF THE ENGINE FOUR TO FIVE TIMES. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED. THE CONTACT CALLED JOHNSON HONDA OF STUART (LOCATED AT 4200 SE FEDERAL HWY, STUART, FL 34997, (772) 600-4342) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.