2019 Honda Civic

Faulty software in Body Control Module (BCM) causing numerous problems with multiple vehicle components including battery, namely: electrical (key fob and headlights) malfunctions, illumination of several warning dash display lights, repeated parasitic battery draining, and security system problems (car alarm activation). Please see attached letter to manufacturer American Honda Motor Co. for additional information.

My camera that is supposed to assist in turning and seeing my blind spot is always malfunctioning in my new 2019 civic. Honda says they can’t do anything about that. I’ve already had to put new tires on my car - which I suspect didn’t have new tires on it when I purchased my new car. Replace the battery, and my electronic features (radio screen and windows) like to stop working and go black - including my side camera that’s meant to assist in lane changes. Additionally, my car melted in the sun. This has been a known issue with Honda since 2011 and they haven’t addressed that issue or gave any warnings. My tires, and camera for blind spots is a safety issue and the fact that my car is unreliable and melting(!) is troublesome and a safety problem.

The starter was having trouble igniting the engine upon startup. The engine would crank but would not finish with starting up. I did this three or four times. Upon removing the key from the ignition and putting it back in the ignition and starting it up the car started up normally. The issue seems to be with either the ignition system or fuel system, which is available for inspection upon request. The car could suddenly stop without warning on the road and endanger the safety of myself or other drivers. The problem was previously acknowledged by NHTSA in two separate campaign numbers in May 2020 (20V314000) and March 2021 (21V215000) and this particular Civic was serviced in 2021in accordance with that recall and confirmed by the dealer. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

I I brought my car into Morehead Honda the dealer I purchased my vehicle from to get service because the car was acting funny. I then find out I had my car has a recall car with my car for the fuel pump. It was change the fuel pump I went home and a few days later I was stuck on the highway my car just shut down in the middle of the highway. My car was towed back to the dealership they found out there was something wrong with the fuel pump said they fixed it it was an error on their behalf. I returned several times after that because the fuel gauge is reading inaccurately. Dealer is unable to tell me what’s wrong. I fill up my car is giving me different readings my car normally falls up to 300+ close to 400 every time I fill up my car and now it’s reads 191, 150 or 140 when I fill up my car. I continue calling to dealership I am not getting a response. I need help with this it’s a safety issue.

JUST PURCHASED THE VEHICLE AT 359XX MILES 3 DAYS AGO. AT 36,2XX MILES, WHILE DRIVING, ALL THE DASH LIGHTS CAME ON SAYING THERE WAS A FAILURE IN THE BRAKING SYSTEM, EMERGENCY BRAKE, TPMS, LANE DEPARTURE, BRAKE HOLD, HILL ASSIST, IMPACT SENSOR, EMISSIONS SYSTEM, POWER STEERING, AND THE INFORMATION SYSTEM ALL SHOWED AS MALFUNCTIONING. AFTER STOPPING THE VEHICLE AND RESTARTING IT, THE NOTIFICATIONS STILL STAY ON.

TL* A SIGN LANGUAGE INTERPRETER CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CIVIC. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE ADAPTIVE CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS SHIFTED INTO REVERSE AND TO DRIVE. THE ACC LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED HONDA OF NEW ROCHELLE (25 E MAIN ST, NEW ROCHELLE, NY 10801) AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,276.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM ACTIVATED INDEPENDENTLY WITHOUT A VEHICLE IN CLOSE PROXIMITY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO A PARKING LOT, THE AUTOMATIC BRAKING SYSTEM FAILED TO ACTIVATE AND THE VEHICLE STRUCK THE MEDIAN ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE, THE FRONT BUMPER WAS DENTED AND THE HOOD WAS DENTED INWARDS. CMA'S COLONIAL HONDA (2100 WALTHALL CENTER DR, SOUTH CHESTERFIELD, VA 23834, 804-414-1900) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.

TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE DRIVER DISCOVERED THAT THE POWER STEERING AND BRAKES WERE INOPERABLE. THE VEHICLE WAS TOWED TO DCH HONDA OF TEMECULA LOCATED AT (26755 YNEZ RD, TEMECULA CA) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT SEVERAL ELECTRICAL WIRES HAD BEEN EATEN BY RODENTS WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.*DT*JB *BF CONSUMER STATED [XXX] IS THE STEPFATHER AND SHE IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB