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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

What owners actually said

143 reports
90,000 miles · Jan 15, 2008
Suspension

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT EXCESSIVE WOBBLING ON THE HUBS OF THE VEHICLE. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE BEARINGS WERE REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILE…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT EXCESSIVE WOBBLING ON THE HUBS OF THE VEHICLE. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE BEARINGS WERE REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

NHTSA ODI #10214894

68,000 miles · Dec 6, 2007
Power Train

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL, CAUSING THE VEHICLE TO COAST BACKWARDS. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY DISENGAGED OUT OF TWO WHEEL DRIVE AND SHIFTED INTO NEUTRAL. THE VEHICLE…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL, CAUSING THE VEHICLE TO COAST BACKWARDS. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY DISENGAGED OUT OF TWO WHEEL DRIVE AND SHIFTED INTO NEUTRAL. THE VEHICLE WOULD NOT ACCELERATE SO THE CONTACT SAFELY PULLED OFF THE ROAD AND WAITED TWO MINUTES. HE THEN PRESSED THE BUTTON ON THE TRANSFER CASE TO RE-ENGAGE THE 4 WHEEL DRIVE. HE TOOK HIS VEHICLE TO THE DEALER AND THEY REPLACED THE TRANSFER CASE CONTROL MODULE AND MOTOR. THERE HAD BEEN NO FURTHER OCCURRENCES. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 68,268.

NHTSA ODI #10211054

Mileage unknown · Nov 30, 2007
Electrical System

THE SPEEDOMETER DOES NOT ALWAYS ZERO OUT AFTER THE VEHICLE COMES TO A STOP AND THE OIL PRESSURE GAUGE GOES TO ZERO WHILE DRIVING. *TR

NHTSA ODI #10210350

48,000 miles · Nov 20, 2007
Electrical System

FAILURE OF SPEEDOMETER AND OIL GAUGE. WAS CONTACTED BY GM TO REPLACE THE INSTRUMENT PANEL. BECAUSE I HAD MORE THAN 70K MILES THEY SAID IT WILL NOT BE REPLACED. EVEN THOUGH THEY ADMIT TO A FAILURE OF THE SYSTEM, SINCE I CANNOT PROVE IT HAPPENED WITHIN THE 70K MILEAGE THEY ARE REFUSING TO REPLACE IT. THIS IS A TREMENDOUS HAZARD…

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FAILURE OF SPEEDOMETER AND OIL GAUGE. WAS CONTACTED BY GM TO REPLACE THE INSTRUMENT PANEL. BECAUSE I HAD MORE THAN 70K MILES THEY SAID IT WILL NOT BE REPLACED. EVEN THOUGH THEY ADMIT TO A FAILURE OF THE SYSTEM, SINCE I CANNOT PROVE IT HAPPENED WITHIN THE 70K MILEAGE THEY ARE REFUSING TO REPLACE IT. THIS IS A TREMENDOUS HAZARD AND IS VERY COSTLY TO REPLACE. A DEALER QUOTED ME $850. THANKS FOR YOUR HELP. *TR

NHTSA ODI #10209575

73,000 miles · Sep 17, 2007
Electrical SystemEquipmentPower Train

FLY WHEEL AND SPEEDOMETER. *TR

NHTSA ODI #10203208

Mileage unknown · Sep 13, 2007
Electrical SystemPower Train

2004 GMC 2500 HD. PURCHASED MY TRUCK IN FALL OF 2003. MY SPEEDOMETER STOPPED WORKING PROPERLY. TRUCK ONLY HAS 45K MILES. DEALERSHIP ADVISED THE INSTRUMENT CLUSTER PANEL WAS BAD NEEDED TO BE REPLACED. NEW PART IS @ $210.00 PLUS LABOR. THE SEAL ON MY RIGHT FRONT AXLE IS ALSO STARTING TO LEAK. *TR

NHTSA ODI #10202887

40,000 miles · Sep 12, 2007
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THERE WAS RUST ON THE BOLT THAT ATTACHED THE WHEEL SENSOR. AS OF SEPTEMBER 12, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAG…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THERE WAS RUST ON THE BOLT THAT ATTACHED THE WHEEL SENSOR. AS OF SEPTEMBER 12, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 58,800.

NHTSA ODI #10202782

58,000 miles · Aug 13, 2007
Electrical System

I HAVE A 2004 GMC 2500HD AND THE SPEEDOMETER CLUSTER IS ALL FAILING SO NO GAUGES ARE STARTING TO WORK. *JB

NHTSA ODI #10199431

88,400 miles · Jul 20, 2007
Electrical System

SPEEDOMETER HAS FAILED. DOES NOT RECORD SPEED ACCURATELY - SIGNIFICANT VARIATION (30 MPH OR MORE) FOR 10-15 MINUTES, THEN DROPS TO ZERO.

NHTSA ODI #10197052

Mileage unknown · Jun 19, 2007
Electrical System

TACHOMETER GAUGE RIDES ALL OVER, HAD TRANSMISSION CHECKED, OKAY. HAD A SCAN DONE, NO ENGINE OR TRANSMISSION CODES, OVERDRIVE DOES NOT RELEASE WHEN TACHOMETER GAUGE IS ERRATIC, ON SCAN, RPM IS NORMAL AT ABOUT 700, WHILE TACHOMETER SHOWS APPRXIMATELY 3750 RPM.BEING TOLD BY CHEVROLET DEALER PERHAPS A DASHBOARD CLUSTER PANEL. ABO…

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TACHOMETER GAUGE RIDES ALL OVER, HAD TRANSMISSION CHECKED, OKAY. HAD A SCAN DONE, NO ENGINE OR TRANSMISSION CODES, OVERDRIVE DOES NOT RELEASE WHEN TACHOMETER GAUGE IS ERRATIC, ON SCAN, RPM IS NORMAL AT ABOUT 700, WHILE TACHOMETER SHOWS APPRXIMATELY 3750 RPM.BEING TOLD BY CHEVROLET DEALER PERHAPS A DASHBOARD CLUSTER PANEL. ABOUT $400.00. THIS TRUCK ONLY HAS 48,000 MILES ON IT.*AK

NHTSA ODI #10193767

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.