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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

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When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

Steering complaints

7 reports
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158,500 miles · Jan 4, 2020
Service BrakesSteering

DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS …

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DURING COLD MORNINGS (WISCONSIN) I START MY TRUCK AND I HAVE NO POWER STEERING AND SOFT BRAKES. IT IS MY UNDERSTANDING THAT THE POWER STEERING RUNS THE BRAKE BOOST. ALSO, IT IS MY UNDERSTANDING THAT THERE IS A SERVICE BULLETIN THAT SAYS THAT THE POWER STEERING FLUID SHOULD BE REPLACED WITH LOW/COLD TEMP FLUID. MY CONCERN IS WHAT HAPPENS IF I LOSE POWER STEERING AND BRAKES WHILE I AM DRIVING.

NHTSA ODI #11297098

120,000 miles · Mar 9, 2015
SteeringCrash

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A FIRE HYDRANT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED. THE MANUFACTURER WAS…

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TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A FIRE HYDRANT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF THERE WERE ANY INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TOWED TO THE DEALER BUT NO INFORMATION WAS PROVIDED REGARDING THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #10692913

Mileage unknown · Feb 28, 2011
Exterior LightingSteering

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT NOTICED THAT WHILE APPLYING PRESSURE TO THE BRAKES THE STEERING WOULD BECOME DIFFICULT TO MOVE. WHEN ATTACHING THE WIRING HARNESS TO THE TRAILER THE TAIL LIGHTS WOULD NOT ILLUMINATE. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT NOTICED THAT WHILE APPLYING PRESSURE TO THE BRAKES THE STEERING WOULD BECOME DIFFICULT TO MOVE. WHEN ATTACHING THE WIRING HARNESS TO THE TRAILER THE TAIL LIGHTS WOULD NOT ILLUMINATE. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 73,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #10384735

12,000 miles · Feb 1, 2007
Steering

CLUNKING NOISE IN STEERING COMPONENTS WHEN TURNING THE VEHICLE WITH SUSPENSION MOVEMENT (CROWN OF ROAD, UN-LEVEL SURFACE). CLUNKING FELT IN THE STEERING WHEEL. DEALER STATED, INTERMEDIATE STEERING SHAFT PROBLEM. MANY LIKE REPORTED PROBLEMS TO DEALER AND ON THE INTERNET. *JB

NHTSA ODI #10181309

Mileage unknown · Dec 14, 2006
Steering

STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS …

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STEERING LINKAGE PROBLEMS: I'VE HAD THE SAME PROBLEM SINCE I'VE OWNED MY TRUCK. MY FATHER, WHO ALSO HAS A 2500HD, HAS THE SAME PROBLEMS AS WELL. THEY LUBED AND GREASED THE SHAFT AT ONE POINT UNDER WARRANTY, BUT THE PROBLEM HAS RETURNED AND IS PERSISTENT IN BOTH OF OUR TRUCKS. BOTH OF OUR TRUCKS ARE '04 MODELS AND I HAVE LESS THAN 40K MILES ON MINE. IT FEELS LIKE THE STEERING WHEEL WILL COME UNATTACHED FROM THE LINKAGE. NOT A VERY SAFE PROBLEM TO HAVE. I HOPE SOMEONE WILL TAKE THESE COMPLAINTS SERIOUSLY. *JB

NHTSA ODI #10176121

35,000 miles · Jul 28, 2006
Steering

INTERMEDIATE SHAFT CONTINUES TO RATTLE. WAS FIXED UNDER WARRANTY ONCE. VEHICLE IS NOW OUT OF WARRANTY AND COST $110 TO LUBE THE SHAFT, WHICH ISN'T EVEN GUARANTEED TO FIX THE PROBLEM. MANY PEOPLE HAVE THIS PROBLEM WITH THEIR TRUCKS OVER AND OVER. GM NEEDS TO HANDLE THE PROBLEM CORRECTLY. *JB

NHTSA ODI #10163761

2,500 miles · Dec 22, 2005
Service Brakes, HydraulicSteering

DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLACED A VALVE ON THE PUMP. THE P…

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DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLACED A VALVE ON THE PUMP. THE PROBLEM PERSISTED, AND HE RETURNED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NORMAL CODES. THERE WAS TECHNICAL SERVICE BULLETIN PIT3310 , AND THE CONTACT FELT THIS WAS RELATED TO THE ONGOING PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE. *AK

NHTSA ODI #10145909

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.