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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

What owners actually said

143 reports
122,000 miles · May 11, 2009
Air BagsCrashFireInjury

THE TRUCK WAS IN A CLOSE TO HEAD ON CRASH AND NEITHER AIR BAG DEPLOYED,STEERING WHEEL NOR GLOVE BOX AIR BAGS. THERE WAS A DEATH IN THE OTHER CAR. *TR

NHTSA ODI #10268396

Mileage unknown · May 8, 2009
Electrical System

I HAVE A COMPLAINT WITH GMC. I AM HAVING PROBLEMS AS WELL AS OTHERS THAT I KNOW WITH THE 2003/2004 TRUCK. I HAVE A 2004 GMC SIERRA AND MY GAUGES DO NOT WORK. I WILL BE DRIVING DOWN THE HIGHWAY SHOWING I'M DRIVING 5MPH. MY OIL PRESSURE GAGE IS NOT RIGHT. I TALKED WITH DIFFERENT SERVICE GUYS FROM GMC DEALERSHIPS AND THEY SAID THEY…

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I HAVE A COMPLAINT WITH GMC. I AM HAVING PROBLEMS AS WELL AS OTHERS THAT I KNOW WITH THE 2003/2004 TRUCK. I HAVE A 2004 GMC SIERRA AND MY GAUGES DO NOT WORK. I WILL BE DRIVING DOWN THE HIGHWAY SHOWING I'M DRIVING 5MPH. MY OIL PRESSURE GAGE IS NOT RIGHT. I TALKED WITH DIFFERENT SERVICE GUYS FROM GMC DEALERSHIPS AND THEY SAID THEY WERE REPLACING THE PANEL CLUSTERS LEFT AND RIGHT IN THESE TRUCKS. GMC WILL NOT CONSIDER IT A RECALL. IT SHOULD BE! THEY KNOW ABOUT THIS PROBLEM THEY SHOULD BE HELD COUNTABLE OF IT. NOT THE CONSUMER! IT SHOULD NOT MATTER HOW MANY MILES YOUR TRUCK HAS. THEY HAVE A BAD PART IN OR INSTALLED IT WRONG THEY NEED TO FIX IT.. THANK YOU SO MUCH FOR YOUR TIME! I REALLY HOPE THAT YOU CAN GET THIS INSTRUMENT PANEL CLUSTER TO BECOME A RECALL.. THANKS AGAIN! P.S. SRY I JUST PUT TODAYS DATE IN THE INCIDENT BOX.. *TR

NHTSA ODI #10268260

Mileage unknown · May 6, 2009
Tires

I JUST PURCHASED A 2004 GMC 2500HD FROM A PRIVATE PARTY. I INSPECTED THE TIRES (COOPER DISCOVERER ATR, LT265/16R16 LOAD RANGE E, DOT#3DW8 C8C 2406) AND REVEALED THAT THE TREAD AND SIDEWALLS ON ALL FOUR TIRES WERE SEPARATING. I CONTACTED THE PREVIOUS OWNER WHO CONTACTED THE DEALER WHOM HE PURCHASED THE TRUCK FROM. THE DEALER T…

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I JUST PURCHASED A 2004 GMC 2500HD FROM A PRIVATE PARTY. I INSPECTED THE TIRES (COOPER DISCOVERER ATR, LT265/16R16 LOAD RANGE E, DOT#3DW8 C8C 2406) AND REVEALED THAT THE TREAD AND SIDEWALLS ON ALL FOUR TIRES WERE SEPARATING. I CONTACTED THE PREVIOUS OWNER WHO CONTACTED THE DEALER WHOM HE PURCHASED THE TRUCK FROM. THE DEALER TOLD HIM THAT I WOULD HAVE TO CONTACT COOPER TIRE COMPANY TO RESOLVE THIS ISSUE. UPON READING THE NHTSA COMPLAINTS AND RECALL HISTORY I REALIZE THAT IT IS USELESS TO CONTACT COOPER TIRE SINCE NHTSA HAS NOT MANDATED COOPER TO RECALL THE REST OF THE TIRES THAT WERE EFFECTED BY THE "BAD ROBBER" IN 2006. I WILL HAVE THE TIRES REPLACED AND PLACE THEM IN THE GARAGE FOR WHEN THE RECALL COMES OUT AFTER SOMEONE'S LIFE IS TAKEN DUE TO A FAILED TIRE AND A FAILED POLICY. I AM JUST GLAD THAT I INSPECTED THEM CLOSELY BEFORE I PUT MY FAMILY IN THE VEHICLE, ATTACHED THE 30 FOOT FIFTH WHEEL CAMPER AND HAD TO CLICK "YES" ON "WERE THERE ANY DEATHS OR INJURIES?" BELOW! *TR

NHTSA ODI #10267902

39,000 miles · Apr 24, 2009
Electrical System

SPEEDOMETER REGISTERS 0-70MPH WHEN VEHICLE SITTING AT DEAD STOP. REGISTERS ERRATIC WHEN VEHICLE IN MOTION. SOMETIMES READS CORRECTLY, OTHER TIMES COMPLETELY WRONG. HAVE DISCONNECTED BATTERY TO RESET SPEED SENSOR. NOTHING WORKS. *TR

NHTSA ODI #10266582

112,000 miles · Apr 21, 2009
Electrical SystemFuel System, DieselPower Train

ALLISON TRANSMISSION HOUSING FAILED AT 54,000 MILES. GM PAID PARTS, I PAID 1,200.00 LABOR , WAS TOLD THAT THERE WAS 2 BULLETINS OUT ON DEFECTIVE HOUSING AND WHEN THEY FINISHED REPAIR THEY SAID THEY INSTALLED UPDATED HOUSING SO I WOULD NOT HAVE PROBLEM AGAIN. DON'T THINK I SHOULD HAVE PAID ANYTHING TO HAVE IT REPAIRED! AT 105,00…

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ALLISON TRANSMISSION HOUSING FAILED AT 54,000 MILES. GM PAID PARTS, I PAID 1,200.00 LABOR , WAS TOLD THAT THERE WAS 2 BULLETINS OUT ON DEFECTIVE HOUSING AND WHEN THEY FINISHED REPAIR THEY SAID THEY INSTALLED UPDATED HOUSING SO I WOULD NOT HAVE PROBLEM AGAIN. DON'T THINK I SHOULD HAVE PAID ANYTHING TO HAVE IT REPAIRED! AT 105,000 MILES TRANSFER CASE FAILED , COST 1,150.00 TO REPAIR, HAVE HAD TO TAKE BACK 2 MORE TIMES AS REPAIR WAS NOT DONE RIGHT. AT 112.000 MILES SPEEDOMETER BECAME ERRATIC WAS TOLD IT WAS A COMMON PROBLEM ,AND SEE ON COMPLAINT SEARCH IT IS , CONSIDER THIS A GREAT SAFETY DANGER AS I DO NOT KNOW WHAT SPEED I'M GOING CAN ONLY GUESS NOT FIXED YET FOUND SOME WHO SELLS REBUILT ONES FOE 150.00 ,SAID THEIR REBUILDING THEM DUE THE LARGE NUMBER THAT ARE FAILING. ALSO AT 112,000 MILES PARK NEUTRAL SWITCH STARTED ACTING UP ,CHECK ENGINE LIGHT ON ,SHIFT BAR LIGHT GOES AWAY, TRUCK WON'T SHIFT PROPERLY AND STAY IN CERTAIN GEARS WITHOUT SHIFTING UP ,EFFECTS DOOR LOCKS. LOOKED UP PARK NEUTRAL SHIFT AS PART AND CAME ACROSS BULLETINS STATING THAT DURING LEFT HAND TURN FRONT TIRE SPRAYS WATER ONTO PARK NEUTRAL ,SWITCH CAUSING PROBLEM ,NEEDS FRONT & REAR SHIELD INSTALLED TO SOLVE PROBLEM. HAVE TAKEN TRUCK BACK IN WAITING FOR INFORMATION. ALSO AROUND 90,000 MILES HAD VERY HARD TIME STARTING TRUCK AND TRUCK RAN POORLY,PROBLEM BECAME WORSE TOOK IN, FUEL INJECTORS WERE BAD AND WERE REPLACED UNDER WARRANTY AT 112,000 MILES NO NEED TO SAY I'M NOT A GMC FAN ANYMORE , EVEN THOUGH I LIVE IN LANSING MI ( A GM TOWN)AND HAVE LOTS OF FRIENDS AND FAMILY EMPLOYED THERE. GOOD BY GMC! NEVER AGAIN. *TR

NHTSA ODI #10266245

54,000 miles · Apr 17, 2009
Electrical System

2004 GMC SIERRA SPEEDOMETER READING FLUXUATES INTERMITTENTLY, SHOWING INCORRECT SPEED. THIS BEGAN TO OCCUR AT 54,000 MILES. *TR

NHTSA ODI #10265713

45,000 miles · Dec 12, 2008
Electrical SystemEngine And Engine Cooling

SPEEDOMETER STOPPED WORKING AT APPROX 45,000 MI. FOLLOWED BY OIL PRESSURE AND VOLTMETER AT APPROX 60,000 MI. ALSO COOLANT LEAK BEHIND TIMING COVER AT APPROX 50,000 MI. *TR

NHTSA ODI #10251595

134,000 miles · Nov 11, 2008
Visibility

#1. HVAC SYSTEM WITH A/C ON DRIVERS SIDE ( ONLY) WILL GO INTO FULL HEAT , IF YOU SHUTOFF ENGINE AND RESTART SYSTEM WILL BE FINE AGAIN FOR SOMETIME, THERE IS NO SET PATTERN AS TO WHEN THIS WILL HAPPEN SOMETIMES A DAY OR A WEEK SOMETIMES A MONTH. #2. DRIVERS SIDE WINDOW WILL NOT WORK , LIKE ABOVE SOMETIMES IT WORKS FINE THAN IT W…

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#1. HVAC SYSTEM WITH A/C ON DRIVERS SIDE ( ONLY) WILL GO INTO FULL HEAT , IF YOU SHUTOFF ENGINE AND RESTART SYSTEM WILL BE FINE AGAIN FOR SOMETIME, THERE IS NO SET PATTERN AS TO WHEN THIS WILL HAPPEN SOMETIMES A DAY OR A WEEK SOMETIMES A MONTH. #2. DRIVERS SIDE WINDOW WILL NOT WORK , LIKE ABOVE SOMETIMES IT WORKS FINE THAN IT WONT WORK FOR A FEW MINUTES OR FOR A DAY. *TR

NHTSA ODI #10248516

55,000 miles · Nov 10, 2008
Electrical System

INSTRUMENT DISPLAY PANEL SPECIFICALLY THE SPEEDOMETER IS NOW FROZEN AT 120 MPH. IT HAPPENED AT JUST UNDER 60K MILES ON THE VEHICLE. I HAD RECEIVED NOTICE THAT THEY WOULD REPAIR BUT NOW HAVE TO MANY MILES ON THE VEHICLE. THE CAP ON MILEAGE IS APPROXIMATELY 70K. IM HAPPY TO KNOW THAT THIS PART OF THE VEHICLE HAS NOTHING TO DO WITH…

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INSTRUMENT DISPLAY PANEL SPECIFICALLY THE SPEEDOMETER IS NOW FROZEN AT 120 MPH. IT HAPPENED AT JUST UNDER 60K MILES ON THE VEHICLE. I HAD RECEIVED NOTICE THAT THEY WOULD REPAIR BUT NOW HAVE TO MANY MILES ON THE VEHICLE. THE CAP ON MILEAGE IS APPROXIMATELY 70K. IM HAPPY TO KNOW THAT THIS PART OF THE VEHICLE HAS NOTHING TO DO WITH SAFETY. GMC WANTING SOME $500 - $600. DOLLARS TO FIX THIS IS THE REAL ISSUE. THE 2004 CHEVY I OWN AS WELL DID THE EXACT SAME THING. NO PROBLEM HERE IS THERE? *TR

NHTSA ODI #10248339

36,000 miles · Oct 8, 2008
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT BOTH REAR BRAKE PADS AND ROTORS WERE WORN, IN ADDITION TO THE FRONT PASSENGER SIDE BRAKE PAD AND ROTOR. THE CONTACT FEELS THAT THE BRAKE PADS AND ROTORS SHOULD NOT HAVE FAILED AT 36,000 MILES. THE MANUFACTURER TOOK A REPORT AND STATED THAT THE FAILURE WAS …

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT BOTH REAR BRAKE PADS AND ROTORS WERE WORN, IN ADDITION TO THE FRONT PASSENGER SIDE BRAKE PAD AND ROTOR. THE CONTACT FEELS THAT THE BRAKE PADS AND ROTORS SHOULD NOT HAVE FAILED AT 36,000 MILES. THE MANUFACTURER TOOK A REPORT AND STATED THAT THE FAILURE WAS NOT A DEFECT, BUT RATHER A PART OF NORMAL MAINTENANCE. THEY REFUSED TO ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 11/14/08 *CN THE CONSUMER STATED THE BRAKE PADS WOULD NOT MOVE ON SLIDES. UPDATED 11/19/08. *JB

NHTSA ODI #10244715

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.