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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

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When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

Electrical System complaints

48 reports
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111,000 miles · Sep 23, 2017
Electrical System

THE INSTRUMENT PANEL CLUSTER GAUGES DON'T ALWAYS WORK. WE WERE ON FREEWAY WHEN WE NOTICED SPEEDOMETER HAD FAILED AS WELL AS FUEL GAUGE , TEMP GAUGE ALL GAUGES INOPERATIVE. THIS IS THIRD TIME CLUSTER PANEL IS BEING REPLACED; FIRST TWO UNDER WARRANTY THIRD TIME WE HAD TO PAY $204.

NHTSA ODI #11025209

45,000 miles · Feb 10, 2017
Electrical SystemEngineService Brakes

MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE SERVICE TECHNICIAN REPORTED …

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MY VEHICLE HAD BRAKE LINES REPLACE TWO TIMES WITH LESS THAN 65,000 MILES BECAUSE BREAKS STOP WORKING. FUEL LINE REPLACED UNDER 55,000 MILES BECAUSE IT MADE CHECK ENGINE LIGHT COME ON SPEEDOMETER ERRATIC,OIL PRESSURE GAUGE HIGH AND LOW,FUEL GAUGE ERRATIC UNDER 65,000 MILES. LOUD NOISE FROM ENGINE SERVICE TECHNICIAN REPORTED THE EXHAUST MANIFOLD BOLTS HAS BROKEN TO CALL A WHITE SMOKE FROM THE MOTOR. EVERYTHING HAPPENED WITH CONSIDER TO BE LOW MILEAGE IN TALKING TO GM THEY DON'T CARE BECAUSE ENOUGH REPORT HAS NOT BEEN MADE.

NHTSA ODI #10953952

58,000 miles · Aug 20, 2014
Electrical System

STARTED WITH SPEEDOMETER, THEN GAS GAUGE, THEN EVERYTHING ELSE ON THE DASHBOARD STOPPED WORKING *TR

NHTSA ODI #10626585

124,000 miles · Jun 24, 2014
Electrical System

PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE …

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PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE IT WAS CRUSHING ME. I AM A BIG MAN AND I PREFER THAT NO ONE ADJUST MY SEATS, AS I HAVE THEM JUST RIGHT FOR ME. THIS TRUCK AND ITS WIRING/ELECTRICAL SYSTEM ARE PROBLEMATIC. SO SORRY I BOUGHT IT NOW. *TR

NHTSA ODI #10605775

80,128 miles · Apr 6, 2014
Electrical SystemEquipment Adaptive/mobility

MY IGNITION ALSO SWITCHES OFF DUE TO THE KEY CHAIN BEING TO HEAVY, I WOULD LIKE MY VEHICLE FIXED AS WELL. I THINK GM IS NOT TELLING THE WHOLE STORY ON HOW MANY VEHICLE ARE AFFECTED BY THE IGNITION SWITCHES. I CAN PROVE MY CLAIM BY ATTACHING MY TWO KEY CHAINS TOGETHER AGAIN AND THE PROBLEM WILL OCCUR AGAIN. *TR

NHTSA ODI #10577755

50,000 miles · Mar 5, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL…

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TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI #10567128

63,000 miles · Apr 5, 2013
Electrical System

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE INSTRUMENT PANEL CHANGED THE DISPLAY AND LANGUAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. *TR

NHTSA ODI #10507284

70,000 miles · Mar 26, 2012
Electrical SystemElectronic Stability Control (esc)Service Brakes, Hydraulic

MY TRUCK IS A WORK TRUCK DRIVEN BY AN EMPLOYEE, I HAVE JUST RECENTLY BECOME AWARE OF A CONDITION REGARDING THE INSTRUMENT CLUSTER, WHEREIN THE WHOLE PANEL DOES NOT WORK, I WAS ADVISED BY THE EMPLOYEE THAT THIS HAPPENED QUITE SOME TIME AGO, BUT WAS NEVER MADE AWARE. I CONTACTED GMC BUT APPARENTLY, BECAUSE THIS IS CONSIDERED A SP…

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MY TRUCK IS A WORK TRUCK DRIVEN BY AN EMPLOYEE, I HAVE JUST RECENTLY BECOME AWARE OF A CONDITION REGARDING THE INSTRUMENT CLUSTER, WHEREIN THE WHOLE PANEL DOES NOT WORK, I WAS ADVISED BY THE EMPLOYEE THAT THIS HAPPENED QUITE SOME TIME AGO, BUT WAS NEVER MADE AWARE. I CONTACTED GMC BUT APPARENTLY, BECAUSE THIS IS CONSIDERED A SPECIAL POLICY RECALL (ONLY IF SOMEONE COMPLAINS - AND WITHIN A SPECIFIED TIME PERIOD 7 YRS OR 80,000 MILES) THEY WILL NOT REPAIR THIS DEFECT. I NEVER RECEIVED A NOTICE, NOR WAS I AWARE OF THE PROBLEM WITHIN THAT TIME PERIOD. I WAS FURTHER INFORMED BY MY WORKER THAT AT THE TIME THE PANEL WENT OUT, THE FAN FOR THE HEATER/AIR CONDITION UNIT APPEARED TO SMOKE AND NOW IT DOES NOT WORK. HERE AGAIN, I HAVE NOT RECEIVED ANY RECALL NOTICES FOR THIS DEFECT EITHER. FINALLY, IN MY ATTEMPTS TO GET THE CLUSTER REPAIRED, I HAVE BEEN INFORMED THAT THERE IS A RECALL ON THE HYDRO BOOST ACCUMULATOR... I HAVE NOT ONCE RECEIVED A RECALL NOTICE ON THIS VEHICLE AND I PURCHASED THIS VEHICLE NEW. MY VEHICLE HAS 101,000 MILES ON IT. YOU WOULD THINK THAT A VEHICLE OF THIS NATURE WOULD LAST LONGER THAN 100,000. BUT APPARENTLY NOT... ALSO, WHEN THESE IS SUCH A MAJOR RECALL OUT ON A VEHICLE YOU WOULD THINK THAT GMC WOULD CONTACT YOU AND ADVISE YOU OF THIS PROBLEM.. *TR

NHTSA ODI #10453140

72,600 miles · Aug 17, 2011
Electrical System

DRIVING DOWN/UP A VERY CURVY ROAD AND MY SPEEDOMETER BECAME INACCURATE. I HAD TO USE MY GPS THE BEST I COULD TO KNOW HOW FAST I WAS GOING, SO THAT I WOULDN'T SPEED. THE SPEEDOMETER WOULD MOVE UP AND DOWN BUT AT THE WRONG SPEEDS. IN PARK AT ONE POINT SAID 56MPH, AT ANOTHER POINT 45-50MPH. I TOOK IT TO MY LOCAL CHEVY/GMC DEALER TO…

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DRIVING DOWN/UP A VERY CURVY ROAD AND MY SPEEDOMETER BECAME INACCURATE. I HAD TO USE MY GPS THE BEST I COULD TO KNOW HOW FAST I WAS GOING, SO THAT I WOULDN'T SPEED. THE SPEEDOMETER WOULD MOVE UP AND DOWN BUT AT THE WRONG SPEEDS. IN PARK AT ONE POINT SAID 56MPH, AT ANOTHER POINT 45-50MPH. I TOOK IT TO MY LOCAL CHEVY/GMC DEALER TO GET IT REPAIRED. WAITING FOR THE APPROPRIATE PARTS, BUT THE PARTS ARE GOING TO COST ME OVER $400 + LABOR. THIS IS A DANGEROUS PROBLEM TO HAVE, ESPECIALLY WHERE IT AFFECTS ALL MY GAUGES, NOT JUST MY SPEEDOMETER, MINE JUST SHOWED ITSELF THROUGH THE SPEEDOMETER. THIS IS A RIDICULOUS COST TO INCUR FOR SOMETHING THAT SHOULDN'T FAIL IN THE FIRST PLACE. *KB

NHTSA ODI #10419762

Mileage unknown · Aug 16, 2011
Electrical System

RECEIVED A CONDITIONAL LETTER FROM GM STATING THAT MY VEHICLE MY EXPERIENCE A CONDITION RESULTING FROM CORROSION THAT MAY EFFECT THE RELAY RESISTOR MODULE AND WIRE CONNECTOR FOR THE HEATER/HVAC FAN MOTOR. THE LETTER STATES THAT THE WIRE AND/OR RESISTOR COULD OVERHEAT. THIS MAY BE ACCOMPANIED BY A BURNING SMELL OR SMOKE. I HAVE F…

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RECEIVED A CONDITIONAL LETTER FROM GM STATING THAT MY VEHICLE MY EXPERIENCE A CONDITION RESULTING FROM CORROSION THAT MAY EFFECT THE RELAY RESISTOR MODULE AND WIRE CONNECTOR FOR THE HEATER/HVAC FAN MOTOR. THE LETTER STATES THAT THE WIRE AND/OR RESISTOR COULD OVERHEAT. THIS MAY BE ACCOMPANIED BY A BURNING SMELL OR SMOKE. I HAVE FIRST HAND KNOWLEDGE THAT A CO-WORKERS TRUCK CAUGHT FIRE ON JULY 26, 2011 DO TO THIS SPECIFIC PROBLEM. SEVERAL PEOPLE HAVE COMPLAINED VIA THE INTERNET ABOUT FIRE DAMAGE FROM THIS CONDITION. I HAVE TALKED TO GENERAL MOTORS ABOUT THIS ISSUE AND THEY FAILED TO REACT. MY CO-WORKER DID NOT HAVE ANY SYMPTOMS PRIOR TO HIS VEHICLE CATCHING FIRE UNDER HIS DASH THAT TOTALED HIS TRUCK. I AM CONCERNED THAT MY TRUCK WILL CATCH FIRE WITHOUT NOTICE AND AS A RESULT POTENTIALLY BURN DOWN MY HOUSE. WHENEVER SOMEONE DESCRIBES A SYMPTOM AS A BURNING SMELL OR SMOKE IT IS POTENTIALLY TO LATE TO FIX THE ISSUE AND COULD CAUSE BODILY HARM OR DEATH. *KB

NHTSA ODI #10419684

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.