THE TRUCK WAS IN A CLOSE TO HEAD ON CRASH AND NEITHER AIR BAG DEPLOYED,STEERING WHEEL NOR GLOVE BOX AIR BAGS. THERE WAS A DEATH IN THE OTHER CAR. *TR
2004 GMC Sierra 2500
Owner reports · Recalls · Investigations
More warning signs than most Sierra 2500 years
Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
122 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
2 reportsDT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WA…
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE RIGHT FRONT SIDE OVER THE TIRE. THERE WAS NO PRE-BRAKING BEFORE THE IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAG DID NOT DEPLOY. ALTHOUGH ALL OCCUPANTS WERE WEARING THEIR SEATBELTS, THERE WERE TWO OCCUPANTS INJURIED. THERE WAS NO WARNING LIGHT ILLUMINATED PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THERE WAS NO SENSOR IN THE MIDDLE OF THE TRUCK. PICTURES WERE TAKEN AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED.
Official recalls
104V562000 · Equipment Adaptive/mobility
Nov 26, 2004
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration