2023 GMC Canyon

The contact owns a 2023 GMC Canyon. The contact stated that while driving at approximately 50 MPH, the anti-lock braking system, brake warning light, low oil, low fuel, seat belt warning light, parking brake, temperature gauge, forward collision warning, and various other warning lights and messages illuminated. The contact depressed the brake pedal to the floor; however, the vehicle only decelerated to 15 MPH and failed to come to a complete stop. The instrument panel screen blacked out twice before the vehicle eventually rolled to a stop. The Forward Collision Unavailable warning message and Check Engine light then illuminated. The contact activated the hazard lights and drove at 5 MPH to a nearby parking lot. The contact stated the brakes continued to malfunction, requiring the driver to allow the vehicle to roll to a stop. The dealer was notified of the failure and confirmed there were no open recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.

The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and returned to normal functionality. The contact stated that the vehicle was nearly rear-ended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 9,300.

The contact owns a 2023 GMC Canyon. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance, distance indicator, and the Front Pedestrian and Bicyclist Braking failed to work as intended. The vehicle was taken to the local dealer. The vehicle was not diagnosed; however, a software update was performed; however, the failure persisted. The vehicle was taken to the local dealer where the system was updated. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The failure mileage was unknown.

I am experiencing two safety issues with my Canyon 1) Forward collision alert system is triggered unnecessarily (e.g., when there isn't a car in front of me, when the car in front is far away and not posing a risk). I took it to GMC a few months back since there was a previous recall for this system and they said they stated it was fixed. It is not fixed. I turned off the automatic braking tied to the forward collision alert because it has previously braked automatically in a dangerous manner. 2) Digital gauge cluster / speedometer is black / blank upon startup about 5% of the time. Since there is no analog speedometer, this means I am driving without knowing my speed. This is very dangerous. I have tried disconnecting my battery and resetting the electronic system but this issue still persists sometimes.

On 12/2/2024 my vehicle abruptly alerted and auto braked while drive <25mph on residential street while attempting to drive in between two parked cars. Plenty of room but system thought there was going to be a crash. Another vehicle was traveling behind me and also had to stop fast in order not to hit me because of the emergency braking. Truck almost came to a full stop but brakes released and was able to continue driving. This is after I had a mandatory software update that was supposed to improve the over aggressive auto/emergency braking feature. I have since had to disable the braking portion of the system and leave it on audio alert only. Not functioning as designed and unsafe.

Blind spot monitor system continues to give false alerts when no vehicles, objects or other items within blind spot area. Warning light will sometimes stay on for many miles and will go off when I pass another vehicle then go back on when nothing in blind spot again (opposite of design). System will sometime not activate when vehicle is in blind spot. See video. Dealer and GM involved, had PIT6103 performed, replaced all switches April 19, 2024 except for driver door. Issue seemed to improve but has returned and even worse that originally. This has become a safety concern for me as I will apply turn signal, look in mirror, over shoulder but then as I start to switch lanes, the mirror light will start blinking and alerting me there is something in blind spot when there isn't anything there. Causes me to abruptly swerve back into my original lane causing potential dangerous situation. Truck at dealer 12/10/2024 for same issue, dealer and GM tech service states vehicle operating as intended. Was told to either turn system off or live with it. I have multiple videos but unable to upload them here. Please contact me for more info.

Subject: Urgent Safety Concern Regarding 2023 GMC Canyon Fuel Pump Module Failure I am writing to express my concerns regarding a significant safety issue I experienced with my 2023 GMC Canyon, which has only 3,000 miles on the odometer. On November 12, 2024, while traveling southbound on Interstate 75 in Florida, my vehicle unexpectedly lost all power. All electronics, including the dashboard and display screens, shut off, and the engine stalled. I was forced to coast to a stop on the shoulder, directly on the bridge section of I-75 over U.S. 301. With less than 12 inches of clearance between my driver’s side and passing traffic, this situation posed a severe risk to my safety. To make matters worse, the tow truck driver was unable to safely and properly secure my vehicle due to the danger presented by the high-speed traffic. My vehicle has now been at the GMC dealership for seven days, and I have been informed that the issue was caused by a faulty fuel pump module. I believe this represents a critical safety defect that warrants immediate attention and possibly a recall. Upon further research, I have found similar reports of fuel pump module failures in online forums, indicating that this may be a widespread issue affecting other owners across the country. In addition, when the tow truck dropped my vehicle off at the GMC dealership, after reading the engine codes the dealership found 18 active engine codes. I feel as if this is a possible known issue and I should have been informed when purchasing the vehicle. I kindly request your assistance in addressing this matter. I urge GMC to investigate the extent of this defect and take appropriate action to ensure the safety of all affected vehicles and their drivers. Thank you for your prompt attention to this urgent matter. Please let me know how GMC plans to proceed. I am available to provide additional information or documentation if needed.