I’ve included all my repair orders regarding to coolant smell/leak and transmission shutter. I purchased my truck on XXX. We had planned a family vacation to [XXX], and we were driving up when I felt the transmission shutter at around 3:00 to 5:00 p.m. while cruising at approximately 55 to 62 mph. Since then, I’ve noticed it hap…
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I’ve included all my repair orders regarding to coolant smell/leak and transmission shutter. I purchased my truck on XXX. We had planned a family vacation to [XXX], and we were driving up when I felt the transmission shutter at around 3:00 to 5:00 p.m. while cruising at approximately 55 to 62 mph. Since then, I’ve noticed it happening more frequently. I took the truck to GMC dealer Jack Hanaia at [XXX] (I believe it was in XXX). I expressed my concerns, and they couldn’t find any issues with the transmission, along with the coolant leak. They claimed they couldn’t find a leak, but the service advisor could smell a strong coolant leak. Later on March 5th the coolant leaked, and I got a different advisor. She could smell the leak but the tech couldn’t replicate the issue. A few months later, around August, I took the truck to a different dealership, the Buick GMC dealership at [XXX]. I informed them that I had a coolant leak smell, a transmission shutter, and other issues listed on the repair order They couldn’t find the transmission problem or the coolant leak, but the advisor could also smell the coolant leak. I’m getting tired of going to the dealership and getting a turnaround to go home with the same issue. I have issue with parking sensor blocked all the time. My AC issue is becoming more problem for me, the temp doesn’t match the reading with a thermometer, it’s way off to the point where I have to turn it to LoW to get max cold. When set at 65, it feels like 75 degree. I have videos. My last 2009 GMC Canyon 3.7 crew cab treated me and my family well for 13 years. I bought it in 2013 and sold it in XXX. I thought to choose GMC Canyon over Toyota Tacoma, but now that I’ve been experiencing this issue nonstop, I’m regretting the decision to pay the truck in full cash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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