2014 Ford Taurus

During my vacation in the USA 2014 i bought the used car with the named VIN. The car was exported from the USA to Switzerland. He is still in service until today. The car is not listed in your database. I can't imagine, that this car escapes from the "screen", after exporting, like "out of sight, out of mind". I am aware of various recalls for this type of vehicle and i suspect that my vehicle is one of them. There has not been an incident so far, but why am I not hearing anything? It's a matter of principle. Sincerely Yours [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.

My 2014 Ford Taurus SEL transmission when driving and when the shifting begins, the car shudders in 3rd and 4th gear, when it passes the 4 gears, then the vehicle runs smooth. I would like to report this because this is not normal for a transmission to do this. I do not believe it is a Torque converter. Ford Dealership said it was a Torque Converter. I took it to Aamco Transmission and had it looked at and the person that worked on it, he did not believe it was a Torque Converter. I had Aamco to check this and all they did was changed my Transmission Fluid. The problem came back. I believe this is a defect in the Transmission. I did some research and come to believe it is the body valves inside the Transmission causing this problem. I am sure this could be a safety hazard to me while driving. I believe the Transmission could lock up and cause a crash. I will upload the work order. This has been going on since March 2023 and I have no solution to this problem. I wanted to see if you can help with this problem and get it recalled.

Power steering system failed. Internal electrical motor and / or steering angle sensor failed as diagnosed using scanning software. Failure results in requiring extreme effort to turn the steering wheel causing an unsafe situation. At low speeds, steering is nearly impossible and the steering wheel itself stresses to a point which causes concern of additional mechanical failure. Vehicle has less than 100,000 miles of use. All heat generated by the engine, transmission, turbocharger and catalytic converter are transferred to air which flows over the power steering assembly which is located directly behind all of these components in the engine bay. Ford has recalls on this steering assemble on previous year vehicles. The solution for preceding vehicles was adding a heat shield to the power steering assembly. The heat shield helps block radiative heat from the catalytic converter but is insufficient in preventing convective heat transfer to the power steering assembly’s electronics. The result is internal electrical failure of the power steering assembly. A smaller person may not be able to control the vehicle upon failure.

The contact owns a 2014 Ford Taurus. The contact stated while entering the vehicle, she noticed that the front passenger's side window was cracked. The glass was replaced at the residence by Delhi Glass Repair mobile technician. Additionally, the contact stated while reversing, she noticed that the rear windshield was cracked at the center. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

The contact owns a 2014 Ford Taurus. The contact stated while performing an oil change on the vehicle, she noticed that the front driver's side axle was detaching. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V393000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to start. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where the fuel pump was replaced; however, the failure persisted. The mechanic replaced the fuel pump control module and relay, and the vehicle started. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,325.

The contact owns a 2014 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 58,800. The VIN was unavailable.

Please note that from the time i purchased the vehicle brand new the doors and roof have leaked. The same garage has continued to try and glue the molding in the outside. Now the back window area had the cloth sagging down. I was told it was a design problem and that the police car taurus was experiencing the same problems. After having a problem trying to steer the vehicle,I pulled over to the side of the road and put the car in park. Suddenly the Steering Assist notification appeared and I could not move the steering wheel. I had the car towed to the Ford Garage that services my car. Upon checking all available literature on the 2014 Taurus the failure of the steering is a common problem. Ford has recalled Taurus models up to the year 2013 but not 2014.. I contacted Ford and they gave me a case number to document my concern in the event of a Ford issued recall. How many complaints do they need before the problem is corrected by Ford and not the consumer spending up to 4000. To fix the problem. Perhaps it is a design defect.

On 2 occasions in October 2023 my 2014 Ford Taurus would not start after cranking. Once the engine had been warm. The 2nd time approximately 2 weeks later, it was cold and had to be towed to Ford dealer. After the dealer said it was the fuel pump driver module needing replacement, it appears this was a known problem (see below from Ford website); however, mine was not recalled. Mine came from the Chicago factory as well. This should be replaced at no charge to me, including the tow fee. Total $602.90 should be reimbursed. "DEARBORN, Mich., Aug. 24, 2016 – Ford Motor Company is issuing two safety recalls and one safety compliance recall in North America. Details are as follows: Ford issues safety recall for certain 2013-15 Ford and Lincoln vehicles to replace fuel pump control modules Ford is issuing a safety recall for approximately 86,000 2013-15 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles with 3.5-liter gasoline turbocharged direct injection engines, as well as Ford Police Interceptor sedans to replace fuel pump control modules. In the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include: 2013-15 Ford Taurus with 3.5-liter gasoline turbocharged direct injection engine built at Chicago Assembly Plant, Aug. 25, 2011 to May 31, 2015"