2014 Ford Taurus

Hello - the steering wheel has become very difficult to turn including inability to turn to the right or left at times, and seems to increase over time but has decreased while remaining stiff/difficult at times.I thought it was related to low/missing power steering fluid or the weather because the steering improved on a warm/warmer day. When I tested the weather theory it was another warm/hot day and later in the day meaning the car didn't require as much or any warm up as it usually does on cold days/earlier in the day. The steering was so difficult I couldn't turn the wheel to the right at all and it was extremely hard to turn to the left but less than difficulty trying to turn to the right. I checked under the hood and didn't see anything for power steering, and later learned the 2014 Ford Taurus does not require power steering fluid. This is a safety concern because it means drivers can't steer at all or only with extreme difficulty increasing the potential for vehicle accidents. I don't know/can't say if this is negatively impacting other parts of the vehicle.

Power steering system failed. Internal electrical motor and / or steering angle sensor failed as diagnosed using scanning software. Failure results in requiring extreme effort to turn the steering wheel causing an unsafe situation. At low speeds, steering is nearly impossible and the steering wheel itself stresses to a point which causes concern of additional mechanical failure. Vehicle has less than 100,000 miles of use. All heat generated by the engine, transmission, turbocharger and catalytic converter are transferred to air which flows over the power steering assembly which is located directly behind all of these components in the engine bay. Ford has recalls on this steering assemble on previous year vehicles. The solution for preceding vehicles was adding a heat shield to the power steering assembly. The heat shield helps block radiative heat from the catalytic converter but is insufficient in preventing convective heat transfer to the power steering assembly’s electronics. The result is internal electrical failure of the power steering assembly. A smaller person may not be able to control the vehicle upon failure.

Please note that from the time i purchased the vehicle brand new the doors and roof have leaked. The same garage has continued to try and glue the molding in the outside. Now the back window area had the cloth sagging down. I was told it was a design problem and that the police car taurus was experiencing the same problems. After having a problem trying to steer the vehicle,I pulled over to the side of the road and put the car in park. Suddenly the Steering Assist notification appeared and I could not move the steering wheel. I had the car towed to the Ford Garage that services my car. Upon checking all available literature on the 2014 Taurus the failure of the steering is a common problem. Ford has recalled Taurus models up to the year 2013 but not 2014.. I contacted Ford and they gave me a case number to document my concern in the event of a Ford issued recall. How many complaints do they need before the problem is corrected by Ford and not the consumer spending up to 4000. To fix the problem. Perhaps it is a design defect.

Without any warning or warning lights the electronic power steering system failed, and the turn signal will not remain on unless held manually (new problem that started when the power steering failed). It is very hard to turn without it, and I am a strong man, it's nearly impossible to turn with one hand so the turn signal can also be operated. Only 39000 miles on the vehicle.

On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back

The contact owns a 2014 Ford Taurus. The contact stated while driving 35-40 MPH, the steering wheel became stiff. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear box had failed and needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer offered no assistance. The manufacturer referred the contact to the NHTSA hotline. The contact related the failure to an unknown recall. The failure mileage was approximately 32,600. The contact stated that their vehicle had low mileage and was also manufactured in 2013 therefore it should've been repaired under the recall.

While traveling at 55 MPH, entered a curve my steering completely locked up causing me to collide with the guard rail. Not only was I put in danger but everyone traveling Kentucky 114 that day was as well. There have been several complaints on the same make and model cars and Ford has done nothing to correct it. There was no warning lights no anything. My car was total and my life was at risk, when Ford was well aware of the steering problems.

The contact owns a 2014 Ford Taurus. The contact stated while her daughter was driving 50 MPH, she started to smell a burning odor and shortly after the steering wheel seized. The contact stated no warning light was illuminated. The driver saw no flames nor smoke. The driver stated that the vehicle began to steer to the right but she was able to safely park in a nearby parking lot. The vehicle was not drivable. The contact took the vehicle to independent mechanic and made the mechanic aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 84,300.

On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).