2014 Ford Taurus

The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.

Ford has just announced a recall for certain model year Taurus and Fusion vehicles regarding malfuntion of the backup camera. My 2014 Taurus is not included in the recall, notwithstanding the fact that it exhibits the same malfuntioning characteristics as those included in the recall: sometimes presenting a black screen, sometimes presenting an upsidedown image, and occasionally presenting a correct image. The camera began exhibiting these characteristics about four years ago. I believe that the recall population should be extended to include the 2014 Taurus.

The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

When placing the car in park, the brakes do not engage fully or right away. The vehicle rolls before coming to an abrupt and rough stop. When shifting the car out of park, the brakes make a loud noise. This causes a potential collision, or unintentionally hitting a pedestrian.vehicle has not been inspected due to cost related issues to the vehicle owner.

Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.

The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an extended warranty for this part, but did not issue a recall, despite this being an issue on multiple vehicles. This warranty is 10 years on the Police Interceptor Sedan (Taurus Platform), and 11 years on the Police Interceptor Utility (Explorer Platform). My car's mileage was at approximately 103,000 miles when the light came on. Both warranties extend to 120,000 miles, and my car was two months older than 10 years when this occurred. I contacted Ford through multiple avenues, even writing a letter to Ford Consumer Affairs, and they all declined to extend their warranties to the Ford Police Interceptor Sedan despite the fact that it is identical to the Ford Police Interceptor Utility when it comes to the engine, transmission, PTU, and all components related to those parts, including the catalytic converter. This is a known issue that should have been a recall in the first place, but Ford should at least have the same warranty issued to both cars as the part and failure of said part are identical. I would greatly appreciate it if you guys contacted Ford and told them to extend this warranty to 11 years to match the warranty for the Police Interceptor Utility. I have also attached my letter to Ford Consumer Affairs for reference. [XXX] [XXX] Thanks so much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Taurus. The contact stated that while his son was stopped at the drive-thru, the temperature gauge indicated that the engine was overheating. The contact's son turned off the vehicle and waited for the engine to cool down before restarting. Upon inspection under the hood, the contact discovered that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir, but the failure recurred while driving and there was coolant leaking onto the ground while the vehicle was parked. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to immediately restart and experienced rough driving and would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty causing water to leak onto the air compressor. The contact was informed that the water pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.