1998 Ford Taurus

IN JUNE 2008 I STARTED MY REGULAR YEARLY MAINTENANCE SCHEDULE OF MY 1998 FORD TAURUS WAGON. I HAD MY OIL CHANGE & ROTATED/BALANCED MY TIRES. IN OCTOBER 2008 I HAD TWO TIRES REPLACED (ALL OF MY SERVICE WAS DONE @ A FORD DEALERSHIP IN MY CITY) AND A MULTI-POINT INSPECTION FOR MY VEHICLE INSPECTION. THE MECHANIC ADVISED ME THAT MY CAR NEEDED REAR SHOCKS, AS THE OUTER CASING WAS ROTTED! LEFT INNER TIE ROD WAS LOOSE & FRONT BRAKES WERE WORN. I WENT IN ON OCT 23, 2008 AND HAD ALL OF THE WORK DONE!,$417.45 FOR FRONT BRAKES, RESURFACED FRONT ROTORS; REPLACED FRONT INNER TIE ROD. THEN ON 11/10/08 I WENT IN TO HAVE MY VEHICLE INSPECTED AND WAS ADVISED THAT IT FAILED, THE ROCKER PANELS WERE ROTTED OUT! I MADE AN APPT FOR 11/19/08 TO FIND OUT HOW MUCH IT WOULD COST TO FIX THIS & LEARNED THAT THE ROCKER PANELS WERE NOT AVAILABLE FROM FORD & THAT I NEEDED TO FABRICATE NEW ONES! MY CAR, WHICH HAD 142,555 MILES ON IT, WHICH I THOUGHT TO BE IN PERFECT CONDITION, DID NOT PASS INSPECTION BECAUSE OF SUB-FRAME ROT! THIS VEHICLE HAS ONLY BEEN SERVICED BY FORD DEALERSHIPS, WHO HAD JUST POCKETED $621.45 OF MY MONEY TO PERFORM WORK ON A CAR THAT THEY REFUSED TO INSPECT! IN SEARCHING FOR ESTIMATES TO REPAIR THIS DAMAGE I LEARNED THAT ALL TAURUS' RUSTED IN THE SAME PLACE! UNDER THE ROCKER PANEL COVERS, RIGHT WHERE MINE WAS ROTTED. I WAS TOLD BY EVERY COMPANY TO JUNK MY CAR! I CALLED FORD TO EXPRESS MY CONCERNS AND WAS ONLY TOLD "YOUR CAR IS NO LONGER UNDER WARRANTY". I JUST LEARNED TODAY ABOUT RECALLS ON FORD VEHICLES DUE TO SUBFRAME ROT! MY CAR IS STILL SITTING IN MY DRIVEWAY. I HAVE BEEN UNABLE TO FIX IT AND HAVE NOT JUNKED IT YET BECAUSE I AM SO SADDENED THAT IT WAS NEVER FIXED BY FORD. I HAVE EVERY RECEIPT FOR ALL THE WORK PERFORMED ON MY CAR AND WOULD LIKE MY CAR TO BE INCLUDED IN THE UPDATED RECALLS ON FORD VEHICLES! THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT 4 NEW TIRES AT SEARS ON 10/31/06 .AND I HAD A FLAT TIRE SO I PUT AIR IN THE TIRE WHEN I WAS DONE I COULD HEAR THE AIR LEAKING OUT OF THE VALVE STEM I COULD SEE THE CRACKS IN THE STEMS AND REPLACED IT ON 5/18/08 AND A MONTH LATER THE SAME THING I REPLACED ANOTHER VALVE STEM ON 06/16/08 . NOW I WILL HAVE TO REPLACE THE TWO FRONT TIRES VALVE STEMS. *TR

ON 6-28-01 I WAS ON I-75 GOING NORTH. MY TIRE UNRAVELED ON ME. MY HUSBAND AND A STATE TROOPER PUT ON A SPARE. MY HUSBAND HAD MY TIRES ROTATED 2 MONTHS BEFORE. I HAVE HAD 3 FLATS AND TIRE REPLACEMENTS ON MY CAR. I CALLED FORD MOTOR CUSTOMER RELATIONS. NICK (800-392-3673) TOLD ME FORD HAS NOTHING TO DO WITH GENERAL TIRES. HE TRANSFERRED ME TO GENERAL TIRES (800-847-3349). EILEEN AT GENERAL TOOK THE COMPLAINT AND GAVE ME A FILE #38421. I AGREED TO GO TO BELLE TIRE TO HAVE THE TIRE INSPECTED. EILEEN CALLED BELLE TIRE. I TOOK THE TIRE TO BELLE TIRE ON 7-2-01. DARRELL AT BELLE TIRE (313-271-9400) CALLED GENERAL TIRE. JILL AT GENERAL TOLD HIM A FILE SHOULD NOT HAVE EVER BEEN MADE ON MY COMPLAINT AND I SHOULD JUST TAKE THE TIRE BACK TO WHERE I GOT IT. SHE WAS VERY ABRUPT AND RUDE. I LEFT.*AK