2024 Ford Maverick Hybrid

I have a 2024 Ford Maverick Lariat Hybrid with only 1880 miles on it and every 3 days the battery drains from 99% down to 39%. I keep getting the Deep Sleep messages and the dealer refuses to replace the battery. I even got a message saying to drive the vehicle on a day when the vehicle was at the dealer and had been started and driven 6xs that day. Ford released a communications to Service depts but not a fix. Their solution is for the consumer to take their truck to the dealer every 3 days instead of replacing a bad battery. I took truck to dealer 12/31/24, 1/2/25, 1/6/25, and called 1/9/25. First time tech said battery test at 99% then on [XXX] when it was at 39% and he saw the "Drive the vehicle" messages, he started to believe me. Ford needs to fix this because after the 4th time taking it to the dealer and not getting it fixed, it will qualify as a Lemon in TX under the Lemon Law INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Water inside engine. On December 18, 2024 the fist vehicle oil change attempted at 9800 miles at independent oil change vender. Upon removal of oil cap the technician noticed a milky white residue on cap as well as inside valve cover. Technician indicated that this was evidence of water inside engine. Oil change was canceled and picture of the residue on the oil cap was sent to the dealership. The dealership communicated that this was a normal issue and that there should be no concern. Oil was subsequently changed by the independent vendor.

Shortly after starting the vehicle and stopping at a stop light after driving approximately 50 yards, the vehicle jerks, feels like engine/drivetrain is shuddering, and attempts to lurch forward. To stop it I have to apply additonal pressure to the brakes. This has occurred 4 times that I detected after driving on a daily basis since 12/20/24 (when vehicle was purchased) and today 01/01/25. I have not contacted the dealership about this issue yet. There have been no warning lamps, messages or other related symptoms that I have detected.

My 2024 Ford Maverick manufactured 9/24 has failed to unlock on two separate occasions with key fob and the interior lights failed to come on when I unlocked the driver door with the mechanical metal key. When I checked the charge status of my battery it was depleted below 75%. I also noticed that the battery was a flooded acid type and is installed under the rear seat within the passenger compartment. The placement of a flooded acid type of battery in the passenger compartment poses a significant danger and risk of acid exposure in the event of a collision.

VEHICLE KEEPS GOING INTO " DEEP SLEEP" MODE. Can ot start and can not get into the vehicle. Requires a jump start and you are left stranded anywhere. Ford told me they are aware of this issue in the hybrid but their engineering department has NO solution. You can be left stranded in unsafe or dangerours places. I bought the vehicle in march 2024, new, so that at 74 years old Iv would have a reliable and safe vehicle.

The contact owns a 2024 Ford Maverick. The contact stated that while the vehicle was turned off and the doors were opened, the interior lights failed to illuminate. On another occasion, while the vehicle was parked for approximately four days, the doors were closed while in Sleep Mode, and none of the exterior lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the battery was not holding a charge, and the battery was replaced. The vehicle was repaired but the failure reoccurred approximately a week later. The vehicle was taken to another dealer where it was diagnosed and determined that a software update needed to be performed. The manufacturer was notified of the failure. The failure mileage was 1,475.