2024 Ford Maverick Hybrid

These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On March 18, 2024, my 2024 Ford Maverick XLT Hybrid had just over 1,000 miles on it. That same night, approximately 20 yards before an upcoming stop sign, I got a big red triangle message on the dash saying STOP SAFELY NOW. When I finally got stopped at the STOP sign, everything shut down. No accelerator, now power and the transmission dial locked after I put it in Park. I could not get it in Neutral to push it out of the intersection. Since it is a front wheel drive vehicle, the front wheels locked also. Thank goodness my husband was with me, family members were traveling behind me AND I know a tow truck owner. Tow truck owner came came and used a code reader. It indicated that there were 9 errors related to HYBRID. He was able to clear 6 of them, but the truck still wouldn't start. He had to drag it up onto the flat bed because the front wheel were locked. He towed it to a local Ford Dealership. They initially said the smart junction box (a module that controls the hybrid battery) had a bad circuit and needed to be replaced (I'm not sure if they meant the smart junction box or the circuit...). The next day, the dealership called again and said they replaced the control module for the Hybrid Battery System. I got the truck back on the 4th day with no charge as everything was covered by warranty, including the tow. Overall, I was satisfied with how the dealership handled the issue. However, the incident seems a bad way to start an automobile relationship. In a group forum for Ford Maverick Hybrid Owners, I met a man who said the same thing happened to him on the highway! The vehicle slowed so quickly he was almost rear-ended by a tractor trailer. If it had to happen to me, I'm glad it happened on a rural back road vs. the four lane highway where I commute approximately 300 miles over 5 days per week. That's my concern - I am worried the same thing might happen to me on the highway with different results than the first time!