2017 Ford Fusion

TL* THE CONTACT WAS DRIVING A 2017 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUTONATION FORD WHITE BEAR LAKE, 1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,600. *TT

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S WINDOWS AND THE CLIMATE CONTROL FEATURE BECAME INOPERABLE. AS A RESULT, DURING INCLEMENT WEATHER, THE WINDOWS AND WINDSHIELD COULD NOT BE DEFOGGED, WHICH MADE IT DIFFICULT FOR THE CONTACT TO DRIVE. IN ADDITION, THE TMP FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,446.

I WAS DRIVING THROUGH SAN JUAN CAPISTRANO CALIFORNIA EVENING OF JAN 3RD 2018 WEST BOUND ON HWY 74 HAVING JUST PAST THE OVERPASS ON I-5. I WAS ONLY GOING ABOUT 30 MPH AND THE STEERING SUDDENLY STOPPED WORKING AND MY CAR FLOATED OVER AND I COULD NOT STOP IT OR STEER. IT WAS THE STRANGEST THING I EVER EXPERIENCED. I FELT THE SENSORS IN THE CAR SUCK IN. MY CAR BOUNCED OVER THE CURB AND THE RIGHT FRONT WHEEL WAS TORN OFF IT. THE INSURANCE COMPANY TOTALED MY CAR OUT AND THE LOSS OF MY CAR HAS BEEN SIGNIFICANT LOSS OF INCOME AND ABILITY TO WORK TOO. I LOST SO MUCH OVER THIS CAR BEING TOTALED. I HAS USAA AUTO INSURANCE AND GAP COVERAGE ON THE NOTE. HOWEVER I HAD NO IDEA ABOUT HOW INSURANCE AND THE ABILITY TO RESTORE INSURANCE WOULD BE AFFECTED. I HAVE HAD TO SEE THIS AS AN AT FAULT ACCIDENT AND IT RAISED MY INSURANCE AND IMPACTS ME NEGATIVELY IN MANY WAYS FINANCIALLY. AIRBAGS DID NOT DEPLOY I ATTACHED LOSS DOCS, I HAVE PICS OF CAR AS WELL AS WHEEL WELL WHERE WHEEL WAS PULLED OFF AFTER BOUNCING OVER THE HIGH CURB.

STEERING TURNS EXCESSIVELY WITH TURN WHILE DRIVING, AND THEN STICKS. FORD STATES "ITS WORKING AS IT SHOULD". REPEATEDLY TAKES ME INTO ADJACENT LANE UPON LANE CHANGE, AND ALMOST OFF ROAD, WHEN GETTING OFF EXITS. WIPERS AND WINDSHIELD WIPER FLUID SYSTEM: 98% OF THE TIME, DOES NOT CLEAN THE TOP 1/3 OF DRIVERS VIEW OF WINDSHIELD. VISABILITY IS BETTER WHEN NOT USING OR MINIMIZING WIPER USE, IN RAIN, SNOW. SUSPENSION: DEATH RATTLE. VEHICLE INTERMITTENTLY EXCESSIVELY VIBRATES SO SEVERELY, AT ANY SPEED. WITH UNEVEN ROADS, AND HOLES, VEHICLES EXCESSIVELY RATTLES AND JUMPS SIDEWAYS IN LANE. THREE SIDEWALL FLAT TIRES IN LESS THAN ONE YEAR, THE FIRST YEAR OF OWNERSHIP.

MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A CAR THAT FORD KEEPS SAYING DOES NOT FIT UNDER THE MARYLAND LEMON LAW. THIS CAR CLEARLY HAS SOME SERIOUS ELECTRICAL ISSUES THAT FORD DOES NOT EVEN UNDERSTAND. I AM PUTTING THE LATEST DATE ON IT, BUT IT HAS HAPPEN MULTIPLE TIMES IN THE LAST YEAR AND A HALF. THESE PROBLEMS OCCUR WHILE DRIVING OR STOPPED AT A LIGHT OR PARKED.

TL* THE CONTACT OWNS A 2017 FORD FUSION THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROCKWALL FORD, 990 E INTERSTATE 30, ROCKWALL, TX 75087, (972) 290-2200) WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE SCISSOR JACK FOR THE CAR IS UNSTABLE, WHEN THE CAR WAS JACKED UP TO REMOVE A FLAT RIGHT FRONT TIRE WITH THE PARKING BRAKE SET AND THE CAR WAS ON A LEVEL PAVED PARKING LOT SURFACE, THE JACK ROLLED OVER AND THE CAR FELL ON TO THE TIRE AS IT WAS BEING REMOVED RESULTING IN SIGNIFICANT DAMAGE TO THE FENDER AND INJURY TO MY HAND, I WAS THEN ABLE TO JACK THE CAR BACK UP AND REMOVE THE TIRE AND AGAIN WHILE PUTTING THE SPARE TIRE ON THE JACK ROLLED OVER AGAIN AND THIS TIME THE JACK WAS PINNED UNDER THE CAR AND FORD'S ROADSIDE ASSISTANCE WAS CONTACTED TO SEND SOMEONE TO JACK THE CAR UP. THE DEALER SAID THAT THERE IS NOTHING WRONG WITH THE JACK OR THE CAR, HOWEVER WHEN I TOOK THE CAR TO A COLLISION SHOP THEY WERE ALL TO FAMILIAR WITH THE PROBLEM.