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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
Mileage unknown · Mar 23, 2018
Steering

REGARDING MANUFACTURER'S RECALL NUMBER 18S08 (STEERING WHEEL SEPARATES FROM THE STEERING COLUMN. I CALLED THE LOCAL FORD DEALER IN LYNBROOK, NY TO HAVE THE SAFETY REPAIR AND WAS INFORMED ON 3/21 THAT FORD HAD NOT SENT THE PARTS AND THAT THEY WERE NOT EXPECTED FOR "MONTHS." I THEN CALLED FORD'S NATIONAL CUSTOMER SERVICE LINE TO…

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REGARDING MANUFACTURER'S RECALL NUMBER 18S08 (STEERING WHEEL SEPARATES FROM THE STEERING COLUMN. I CALLED THE LOCAL FORD DEALER IN LYNBROOK, NY TO HAVE THE SAFETY REPAIR AND WAS INFORMED ON 3/21 THAT FORD HAD NOT SENT THE PARTS AND THAT THEY WERE NOT EXPECTED FOR "MONTHS." I THEN CALLED FORD'S NATIONAL CUSTOMER SERVICE LINE TO COMPLAIN ABOUT THE SAFETY ISSUE. I WAS TOLD A LETTER WOULD BE SENT AFTER APRIL 30TH ABOUT WHEN THE PARTS WOULD BE AVAILABLE. THIS IS NOT A TIMELY MANNER TO CORRECT A MAJOR LIFE-THREATENING SAFETY ISSUE. THIS CAR IS ISSUED TO ME BY MY EMPLOYER.

NHTSA ODI #11081065

15,700 miles · Mar 16, 2018
Steering

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE BROWSING ONLINE, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT CALLED NAZARETH FORD (4067 JANDY BLVD, NAZARETH, PA 18064, (866) 601-7744) AND RAY PRICE FORD (2971 ROUTE 940, MOUNT POCONO, PA 18344). THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE …

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE BROWSING ONLINE, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT CALLED NAZARETH FORD (4067 JANDY BLVD, NAZARETH, PA 18064, (866) 601-7744) AND RAY PRICE FORD (2971 ROUTE 940, MOUNT POCONO, PA 18344). THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND WOULD NOT BE AVAILABLE FOR ANOTHER FOUR TO SIX MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,700. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11079830

600 miles · Mar 14, 2018
Visibility/wiper

WINDSHIELD WIPERS CHATTER ACROSS WINDOW WHEN IT'S RAINING. THE CHATTER GETS SO BAD THAT THEY SKIP ACROSS THE WINDOW NOT CLEARING THE WINDOW COMPLETELY HITTING THE POST ON THE LEFT SIDE. THEN WHEN THEY ARE IN AN UPRIGHT POSITION THEY WILL STOP AND MAKE A LOUD SCRAPPING SOUND. THEY HAVE CHATTERED SO BAD THAT THEY HAVE ACTUALLY STO…

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WINDSHIELD WIPERS CHATTER ACROSS WINDOW WHEN IT'S RAINING. THE CHATTER GETS SO BAD THAT THEY SKIP ACROSS THE WINDOW NOT CLEARING THE WINDOW COMPLETELY HITTING THE POST ON THE LEFT SIDE. THEN WHEN THEY ARE IN AN UPRIGHT POSITION THEY WILL STOP AND MAKE A LOUD SCRAPPING SOUND. THEY HAVE CHATTERED SO BAD THAT THEY HAVE ACTUALLY STOPED FUNCTIONING IN THE RAIN LEAVING NO VISIBILITY FOR DRIVING. THIS WAS ON THE FREEWAY CAUSING A DANGEROUS SITUATION. THE CAR HAS BEEN TAKEN INTO THE LOCAL FORD DEALERSHIP 4 TIMES. 1 TIME AFTER WE PURCHASED THE CAR, APPROXIMATELY 800 MILES, AND WE WERE TOLD THE WIPERS WERE JUST DIRTY. BETWEEN THIS VISIT AND THE NEXT 3 WE HAD TO PURCHASE REPLACEMENT WIPERS AT 6,000 MILES AS THE WIPERS WERE NOT PROPERLY CLEARING THE WINDOW, BUT THEY WERE ALSO CAUSING CHATTER. . HOWEVER, THE OLD WIPERS APPEARED BRAND NEW. DURING THE NEXT 3 VISITS TO THE LOCAL FORD DEALERSHIP IN EUREKA CA WE WERE TOLD NOTHING WAS WRONG, BUT THEY APPLIED RAINEX OR A SIMILAR PRODUCT. THE WINDOW WAS "CLEANED". LASTLY THE WINDSHIELD WIPERS WERE REPLACED. THEY ALSO APPEARED BRAND NEW. UPON TALKING TO THE SERVICE REP WE WERE TOLD THAT THE WIPERS ON OUR FORD FUSION WERE NOT PROPERLY DESIGNED FOR OUR FORD FUSION AND THEY WERE FACTORY WIPERS. HE ALSO STATED THAT SEVERAL OF THE SERVICE TECHS HAVE FUSIONS AND THEY HAVE HAD SIMILAR SITUATIONS. WE HAVE HAD THIS SET OF WIPERS ON FOR SEVERAL WEEKS AND ALREADY RUNNING INTO PROBLEMS. I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE I REALLY LIKE IT. HOWEVER, I CAN'T JEOPARDIZE THE LIVES OF MY GRANDCHILDREN, OTHERS AND MYSELF. PLEASE HELP MISS MIMI

NHTSA ODI #11079041

28,000 miles · Mar 13, 2018
Electrical SystemUnknown Or Other

MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALS…

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MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.

NHTSA ODI #11078999

18,000 miles · Feb 20, 2018
EnginePower TrainVehicle Speed Control

CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.

NHTSA ODI #11073850

30,350 miles · Feb 17, 2018
Steering

STEERING WHEEL BECAME LOOSE WHILE DRIVING

NHTSA ODI #11073384

21,000 miles · Feb 14, 2018
Electrical SystemEnginePower Train

DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.

NHTSA ODI #11072852

7,000 miles · Jan 22, 2018
Electrical SystemVisibility/wiper

JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.

NHTSA ODI #11064082

31,225 miles · Jan 15, 2018
Engine

OWNER WENT TO PASS ANOTHER VEHICLE AT SPEED AND USED THE CARS "SPORT MODE". WHEN OWNER ENABLED SPORT MODE CAR SPUTTERED AND LOST MAJORITY OF POWER AND DISPLAYED A "SEE MANUAL" LIGHT. OWNER DROVE CAR TO JORDAN FORD OF SAN ANTONIO WHERE THE PRESENTED HIM WITH CODE P0234 FOR TURBOCHARGER OVERBOOSTING. DEALERSHIP RESET CARS COMPUT…

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OWNER WENT TO PASS ANOTHER VEHICLE AT SPEED AND USED THE CARS "SPORT MODE". WHEN OWNER ENABLED SPORT MODE CAR SPUTTERED AND LOST MAJORITY OF POWER AND DISPLAYED A "SEE MANUAL" LIGHT. OWNER DROVE CAR TO JORDAN FORD OF SAN ANTONIO WHERE THE PRESENTED HIM WITH CODE P0234 FOR TURBOCHARGER OVERBOOSTING. DEALERSHIP RESET CARS COMPUTER AND DID NOTHING ELSE.

NHTSA ODI #11062911

29,023 miles · Jan 2, 2018
Steering

THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION…

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THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION. WE THOUGHT IT SHOULD BE MADE KNOWN THAT IT ALSO IS HAPPENING IN 2017 MODELS. THE SERVICE TECHNICIAN TOLD ME THIS WAS THE SECOND ONE HE HAS SEEN ALTHOUGH HE WAS NOT SPECIFIC IF THEY WERE BOTH 2017 MODELS.

NHTSA ODI #11058092

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.