2017 Ford Fusion

I WAS DRIVING ON THE HIGHWAY UTILIZING THE ADAPTIVE CRUISE CONTROL. IT WAS SET TO 55 OR 65. I WENT TO CHANGE FROM THE RIGHT LANE TO THE LEFT LANE AND MY VEHICLE STARTED ACCELERATING QUICKLY. I WAS COMING ON TO ONCOMING TRAFFIC WAY TOO QUICKLY TO AVOID HITTING THE VEHICLE IN FRONT OF ME I HAD TO SWERVE AND HIT THE CEMENT MEDIAN. IT ALL HAPPENED SO QUICKLY I'M NOT SURE IF I WAS EVEN ABLE TO TRY AND HIT THE BRAKES AT ALL. I SEARCHED THE FORD WEBSITE AND HAVEN'T FOUND ANY RECALLS FOR MY VEHICLES YEAR. I THOUGHT I SHOULD REPORT THIS RIGHT AWAY SO OTHER DRIVERS ARE AWARE. THIS IS SECONDARY TO HAVING TO HAVE THE BATTERY REPLACED AND ELECTRICAL SYSTEM RESET....AND THE STEERING WHEEL BOLT REPLACED! I WISH I COULD GIVE THIS CAR BACK. SO SCARED TO GET BACK IN IT.

RECEIVED THE VEHICLE WITH APPROX 64 MILES ON IT IN AUG 17. AT 70 MILES, I WAS STOPPED AT A STOP SIGN, WENT TO PULL THROUGH AND THE ENGINE MADE A FUNNY SOUND AND THEN THE CAR LOST POWER. WHEN I ATTEMPTED TO ACCELERATE, THE ENGINE REVED HIGH BEFORE THERE WAS MOVEMENT OF THE VEHICLE. SHUT THE CAR OFF AND TURNED IT BACK ON AND THE ORANGE WRENCH LIGHT WAS ILLUMINATED. CAR HAD NO POWER AND HAD TO LIMP IT TO A PARKING LOT. CAR WAS TAKEN TO A DEALER AND I WAS INFORMED THEY REPLACED THE SENSOR. NOW A YEAR LATER (13 AUG 18) WITH APPROX 4K MILES ON THE VEHICLE, I HAVE THE SAME PROBLEM. ORANGE WRENCH LIGHT AND NO POWER. THIS TIME THE VEHICLE WAS GOING UP A HILL AT 10 MPH AND THE ENGINE "CLUNKED", LOST POWER. WAITING ON A TOW TO THE DEALER FOR "REPAIR". THANKFULLY THE CAR IS UNDER WARRANTY HOWEVER, THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE WITH 70 MILES AND AGAIN AT 4K MILES. I HOPE FORD TAKES NOTICE OF THIS PROBLEM. I'M GLAD THESE EVENTS HAPPENED IN CITY CONDITIONS AND NOT WHILE I WAS ON THE HIGHWAY.

IN MAY 2017 MY FORD FUSION SPORT LOST POWER TO THE WHEELS WHILE ACCELERATING, I WAS ABLE TO BRAKE AND COAST TO A STOP ON THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND ISSUE WENT AWAY. TOOK CAR TO BOB RORHMAN DEALERSHIP IN SCHAUMBURG IL, FORD AND DEALERSHIP STATES NTF, NO TROUBLE FOUND, FORD CORPORATE SERVICE MANAGERS ALSO SAID NTF, CASE FILE 12313619-N2S9X3. ON AUGUST 7TH, 2018 THE ISSUE HAPPENED AGAIN AS I WAS LEAVING WORK, I ACCELERATED AND CAR WENT INTO LIMP MODE. I PROCEEDED TO THE SIDE OF THE ROAD AS I WAS GETTING HONKED AT BY OTHER DRIVERS, TURNED CAR OFF AND ON AND THE ISSUE WENT AWAY. I OPENED A NEW CASE FILE WITH FORD CAS15469320 ON 8/9/2018. THE ETB HAS BEEN AN ISSUE IN THE PAST, REFERENCE 'CUSTOMER SATISFACTION PROGRAM (13N03)'. I DEEM THIS A CRITICAL SAFETY CONCERN, IF I WAS A FORD ENGINEER ON MY FMEA THIS FAILURE MODE SEVERITY IS A 10, I WORK IN AUTOMOTIVE. I HAVE PHOTOS AND VIDEOS OF THE INCIDENT.

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO COWLS PARKWAY FORD (13779 NOBLE WOOD PLAZA, WOODBRIDGE, VA 22193, (703)-986-5500) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,634. *TT

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHEN THE VEHICLE WAS STARTED, IT WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (THOROUGHBRED FORD, 8501 NORTH BOARDWALK AVENUE, KANSAS CITY, MO 64154, (866)-434-6143), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

ON FRIDAY, JUNE 29TH 2018, I REMOTE STARTED MY CAR AND WHEN I GOT INSIDE THE CAR I WAS PRESENTED WITH THE WRENCH ICON AND IT SAID TO SEE THE MANUAL. I CHECKED THE MANUAL AND IT SAID THAT IT HAD SOMETHING TO DO WITH A POWERTRAIN FAULT. LIGHT WENT OFF ABOUT 3-5 LATER. AS I WAS DRIVING, I CAME TO A RED LIGHT AND WHEN IT TURNED GREEN, I GAVE IT GAS AND THE CAR WANTED TO STALL (RPM LEVELS DROPPED TO 500 OR LOWER RPM). IT DID IT AGAIN THE SAME DAY, BUT AT A LATER TIME. ALSO, WHEN I START BRAKING THE CAR'S RPM LEVELS GOES UP TO 3-4K RPMS WHEN BRAKING FROM 70MPH AND WHEN BRAKING FROM 40MPH. OCCASIONALLY IT DID IT AT DIFFERENT SPEEDS. I HAVE PROOF ON VIDEO, BUT CAN'T UPLOAD THEM HERE DUE TO FORMAT.

TL* THE CONTACT OWNED A 2017 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, A BEEPING NOISE WAS HEARD AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A CREEK. THE CONTACT STATED THAT THERE WAS AN UNKNOWN ERROR MESSAGE ON THE NAVIGATION SCREEN. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE CONTACT CALLED PRESTON FORD AT 877-834-3396 (LOCATED AT 4313 PRESTON RD, HURLOCK, MD 21643) AFTER LEARNING ABOUT NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE DEALER HUNG UP THE PHONE. THE CONTACT WAS NOT SURE WHETHER THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.