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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
53,000 miles · Jan 7, 2019
Wheels

STATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE…

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STATIONARY VEHICLE - DEALER COULDN'T ROTATE THE TIRES BECAUSE THE LUG NUTS WERE SWOLLEN. I WAS TOLD THAT I COULD BUY NEW LUG NUTS FOR $140.00. THE TECHNICIAN STATED THAT THERE IS A CLASS ACTION LAW SUIT AGAINST FORD FOR THE LUG NUT ISSUE. POTENTIAL PROBLEM WOULD BE IF I HAD A FLAT WHILE ON THE ROAD AND COULD NOT FIX BECAUSE THE LUG NUTS WERE SWOLLEN, WHICH COULD CAUSE SAFETY ISSUE.

NHTSA ODI #11164814

Mileage unknown · Dec 26, 2018
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FIESTA FORD (78990 VARNER RD, INDIO, CA 92203, 760-772-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FIESTA FORD (78990 VARNER RD, INDIO, CA 92203, 760-772-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11163447

21,500 miles · Dec 21, 2018
Steering

STEERING WHEEL BECAME NOTICEABLY LOOSE AND WOBBLY WHILE DRIVING.

NHTSA ODI #11162990

59,997 miles · Dec 16, 2018
Power Train

I FIRST NOTICED WHEN I WAS IN REVERSE THE CAR STALLED THEN A WRENCH TOOL APPEARED ON THE DASHBOARD. I PUT THE CAR IN PARK THEN PROCEEDED TO SHIFT TO DRIVE AND DROVE OFF. THAT OCCURRED SPORADICALLY UNTIL 12/14/2018 WHEN A SHIFTSYSFAULT APPEARED ON THE DASHBOARD. I STARTED TO DRIVE OUT OF A PARKING LOT AFTER I PUT THE CAR IN REVER…

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I FIRST NOTICED WHEN I WAS IN REVERSE THE CAR STALLED THEN A WRENCH TOOL APPEARED ON THE DASHBOARD. I PUT THE CAR IN PARK THEN PROCEEDED TO SHIFT TO DRIVE AND DROVE OFF. THAT OCCURRED SPORADICALLY UNTIL 12/14/2018 WHEN A SHIFTSYSFAULT APPEARED ON THE DASHBOARD. I STARTED TO DRIVE OUT OF A PARKING LOT AFTER I PUT THE CAR IN REVERSE BUT THE GEAR SHIFTED TO PARK ON IT'S OWN AS I WAS DRIVING. BOTH ME N MY PASSENGER TRIED SHIFTING THE GEAR WITHOUT SUCCESS. I TRIED OVERRIDING THE GEAR ACCORDING TO THE MANUAL AND YOUTUBE VIDEO BUT IT WOULD NOT COME OUT OF PARK. CONTINUOUSLY SHIFTING TO PARK FROM NEUTRAL, REVERSE AND DRIVE ON IT'S OWN WHICH CAUSED ME TO PAY FOR A TOW TRUCK TO GET HOME. ONCE HOME I WAS ABLE TO PUT THE CAR IN NEUTRAL THEN DRIVE SO I COULD PARK IT BETTER HOWEVER A NEIGHBOR ATTEMPTED TO OVERRIDE THE COMPUTER BY UNPLUGGING THE BATTERY THEN REATTACHING IT WHEN ANOTHER ALERT APPEARED SAYING ENGINE COOLANT WAS AT A HIGH TEMPERATURE AFTER THE CAR HAD BEEN OFF FOR 2HRS. THE CAR WAS TOWED TO THE DEALERSHIP THE NEXT DAY AND I'M WAITING FOR A RESPONSE ON SERVICING.

NHTSA ODI #11161817

41,977 miles · Dec 12, 2018
Power Train

AUTOMATIC TRANSMISSION SHIFT STUCK IN PARK. ATTEMPTED TO OVERRIDE PER USERS MANUAL AND FORD DEALERSHIP SERVICE TECHNICIAN WITH NEGATIVE RESULTS. THE VEHICLE WAS STATIONARY AND HAD BEEN SHUTDOWN. THIS OCCURRED WHEN ATTEMPTING TO DRIVE THE VEHICLE AFTER STARTING IT.

NHTSA ODI #11160992

71,000 miles · Nov 26, 2018
Power Train

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN THE DRIVE POSITION AND THE GEAR BECAME STUCK IN THE PARK POSITION. ALSO, THE "SHIFT SYSTEM FAULT, SEE MANUAL" MESSAGE APPEARED. THE VEHICLE WAS TOWED TO …

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL DEPRESSED, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN THE DRIVE POSITION AND THE GEAR BECAME STUCK IN THE PARK POSITION. ALSO, THE "SHIFT SYSTEM FAULT, SEE MANUAL" MESSAGE APPEARED. THE VEHICLE WAS TOWED TO FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GEORGIA 30039, (678) 384-4242) WHERE IT WAS DIAGNOSED THAT THE CABLE BUSHING WITHIN THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

NHTSA ODI #11153731

Mileage unknown · Nov 20, 2018
Air BagsCrashInjury

VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BO…

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VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BOTH VEHICLES AROUND AND AFFECTED VEHICLE (FORD FUSION) WAS PROPELLED INTO THE OTHER VEHICLE (TOYOTA CAMRY). IMPACT CAUSED FRONT DRIVERS SIDE TIRE TO DETACH, NO AIR BAGS DEPLOYED WHICH RESULTED IN THE HEAD OF THE DRIVER OF AFFECTED VEHICLE (FORD FUSION) TO HIT THE DRIVERS SIDE WINDOW WITH ENOUGH FORCE TO SPIDER SHATTER THE WINDOW LEAVING AN IMPRINT OF DRIVERS HEAD IN THE WINDOW. DRIVER WAS TRANSPORTED TO HOSPITAL AND INJURIES WERE MINOR THUS FAR. STILL SEEKING MEDICAL ATTENTION. IMPACT WAS SUFFICIENT ENOUGH THAT 2ND VEHICLE (TOYOTA CAMRY) DID DEPLOY ALL AIRBAGS.

NHTSA ODI #11152870

19,000 miles · Oct 11, 2018
Power TrainVehicle Speed ControlCrashInjury

ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HA…

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ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.

NHTSA ODI #11139680

24,754 miles · Sep 12, 2018
Electrical System

ALMOST EVERYTIME I PUT MY CAR INTO REVERSE, IT PUTS ITSELF BACK TO PARK. IT HAPPENS SOMETIMES WHEN I PUT IT INTO DRIVE- IT WILL PUT ITSELF BACK INTO PARK.I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ACTUATOR, BUT IT IS STILL DOING IT.

NHTSA ODI #11129192

Mileage unknown · Aug 30, 2018
Electrical SystemPower Train

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY DIFFICULT. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, (541) 887-6176). AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI #11123548

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.