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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

What owners actually said

1,109 reports
60,000 miles · Mar 15, 2019
Electrical SystemVehicle Speed Control

I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

NHTSA ODI #11187078

50,000 miles · Mar 6, 2019
Service Brakes

I TOOK MY VEHICLE TO MULLINAX FORD OF OLYMPIA FOR A SQUEAK DURING SUSPENSION JOUNCE. THEY TRACED THE PROBLEM TO A BRAKE LINE RUBBING ON THE SWAY BAR. THEY ALLEGEDLY FIXED THE ISSUE. ON MARCH 5, 2019, I EXPERIENCED A COMPLETE HYDRAULIC FAILURE OF THE VEHICLE'S BRAKE SYSTEM. THE VEHICLE WAS TOWED TO SKYLINE FORD IN SALEM, OR FOR…

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I TOOK MY VEHICLE TO MULLINAX FORD OF OLYMPIA FOR A SQUEAK DURING SUSPENSION JOUNCE. THEY TRACED THE PROBLEM TO A BRAKE LINE RUBBING ON THE SWAY BAR. THEY ALLEGEDLY FIXED THE ISSUE. ON MARCH 5, 2019, I EXPERIENCED A COMPLETE HYDRAULIC FAILURE OF THE VEHICLE'S BRAKE SYSTEM. THE VEHICLE WAS TOWED TO SKYLINE FORD IN SALEM, OR FOR REPAIRS AND THEY FOUND A BRAKE LINE FAILURE DUE TO RUBBING THE VEHICLE'S SWAY BAR. I BELIEVE THERE IS THE POTENTIAL FOR THIS TO BE A WIDESPREAD ISSUE AND AM REQUESTING A FULL INVESTIGATION DUE TO THE VOLUME OF FORD FUSION VEHICLES ON THE ROAD AND THE SEVERITY OF A BRAKE HYDRAULIC FAILURE. THE ISSUE MAY BE CONFINED TO "SPORT" MODELS WHICH MAY HAVE A LARGER FRONT SWAY BAR THAN OTHER FUSION MODELS. MY VEHICLE HAS OVER 50,000 MILES WHICH IS ABNORMALLY HIGH FOR A 2017 MODEL YEAR VEHICLE. AS OTHER VEHICLES OF THIS TYPE ACQUIRE THE MILEAGE MY VEHICLE HAS, MORE MAY BE SUBJECT TO THIS TYPE OF FAILURE. THE SPORT MODEL WAS NOT PRODUCED BEFORE 2017

NHTSA ODI #11184581

25,000 miles · Feb 19, 2019
Power TrainUnknown Or Other

ENGINE SHUTS OFF WHILE DRIVING IN MOTION, MAKING LEFT TURN FROM MAIN STREET INTO PARKING LOT - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, BRAKING AT TRAFFIC SIGNAL - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UN…

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ENGINE SHUTS OFF WHILE DRIVING IN MOTION, MAKING LEFT TURN FROM MAIN STREET INTO PARKING LOT - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, BRAKING AT TRAFFIC SIGNAL - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN. IN MOTION, MAKING RIGHT TURN FROM ONE 2 LANE ROAD TO ANOTHER 2 LANE ROAD - VEHICLE SHUT OFF ENGINE LIGHT AND WRENCH. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT FROM 2 LANE ROAD TO PRIVATE ROAD, DISPLAYED ENGINE LIGHT AND WRENCH. DISPLAY READ SEE MANUAL - SERVICE ADVANCE TRAC. VEHICLE PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, MAKING LEFT TURN FROM 2 LANE ROAD INTO SUBDIVISION - VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT AND WRENCH. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN STATIONARY, ON CITY STREET, VEHICLE SHUT OFF, DISPLAYED ENGINE LIGHT. VEHICLE WAS PUT IN PARK AND RESTARTED. UNKNOWN IN MOTION, DIRT ROAD, VEHICLE SHUT OFF WHILE DRIVING 26 MPH. DISPLAY READ SEE MANUAL, SERVICE ADVANCE TRAC. VEHICLE PUT INTO PARK AND RESTARTED. UNKNOWN. VEHICLE HAS SHUT OFF 7 TIMES, DATE PROVIDED IS THE LAST DATE THE VEHICLE SHUT OFF. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR. VEHICLE DOES NOT STORE CODES. DEALER SAYS THERE IS NOTHING THEY CAN DO BECAUSE THE VEHICLE "DOESN'T THROW A CODE" BEEN TO THE DEALER 4 TIMES AND THERE HAS BEEN NO ATTEMPT TO REPAIR. NOTIFIED FORD MOTOR COMPANY TWO SEPARATE TIMES - FORD HAS CLOSED MY CASE BECAUSE THE DEALER CANNOT DUPLICATE THE PROBLEM. CURRENTLY VEHICLE HAS A FLIGHT RECORDER INSTALLED BY THE DEALER.

NHTSA ODI #11181239

Mileage unknown · Feb 12, 2019
Unknown Or Other

I BOUGHT A BRAND NEW FUSION 2017 HAVE AROUND 79,500 MILES ON IT NOW IT'S BEEN TWO YEARS. LAST WEEK THE CAR WRENCH LIGHT CAME ON BUT IT WOULD COME OFF AND ON AS I WOULD DRIVE THE CAR WOULD PLOW WHEN ACCELERATION RANDOMLY ON THE HIGHWAY WHEN I WOULD BE DRIVING IN THE CITY AND CAME TO A RED LIGHT THE CAR WOULD STALL AND REV BUT WO…

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I BOUGHT A BRAND NEW FUSION 2017 HAVE AROUND 79,500 MILES ON IT NOW IT'S BEEN TWO YEARS. LAST WEEK THE CAR WRENCH LIGHT CAME ON BUT IT WOULD COME OFF AND ON AS I WOULD DRIVE THE CAR WOULD PLOW WHEN ACCELERATION RANDOMLY ON THE HIGHWAY WHEN I WOULD BE DRIVING IN THE CITY AND CAME TO A RED LIGHT THE CAR WOULD STALL AND REV BUT WOULDN'T GO SAME WHEN I WOULD BE TURNING SLOWING DOWN IT WOULDN'T GO. IT DOESN'T HAVE COVERAGE ON WARRANTY BECAUSE IT EXCEEDS THE MILES I BOUGHT A NEW CAR SO I WOULDN'T HAVE TO WORRY ABOUT A TRANSMISSION I'M STILL PAYING THE CAR AND THE DEALERSHIP IS TELLING ME IT COST 5,000 PLUS OTHER FEES FORD MOTOR COMPANY DOESN'T WANT TO PAY FOR A FAULTY TRANSMISSION, THEY SOLD ME A BAD TRANSMISSION!NOW I'M PILED WITH FEES OF RENTAL BECAUSE THEY DON'T EVEN WANT TO GIVE A COURTESY RENTAL ! ENOUGH IS ENOUGH

NHTSA ODI #11176639

15,000 miles · Feb 1, 2019
Electrical SystemEnginePower Train

PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE H…

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PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, AND WHILE PULLING AWAY FROM A STOP SIGN, ON TWO DIFFERENT OCCASIONS, MONTHS APART FROM EACH OTHER. A MEMBER OF OUR FACEBOOK GROUP OF FUSION SPORT OWNERS CAPTURED HIS CAR LOSE ALL POWER, ON VIDEO, AND HIS CAR IS BEING BOUGHT BACK BY FORD, BUT THAT IS NOT ENOUGH. THESE CARS, ALTHOUGH FUN AND ENJOYABLE, POSE A SERIOUS THREAT TO NOT ONLY THE OWNERS OF THE CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD WHO COULD HIT US FROM BEHIND, INJURING OF KILLING PASSENGERS IN EITHER VEHICLE, OR VEHICLES NEARBY. THIS CAR NEEDS TO BE RECALLED AND REMOVED FROM THE ROAD. HERE IS HIS VIDEO: HTTPS://YOUTU.BE/NLNN0HKRHTG

NHTSA ODI #11173438

40,000 miles · Jan 21, 2019
Electrical SystemUnknown Or Other

RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

NHTSA ODI #11171279

26,000 miles · Jan 18, 2019
Electrical SystemEngine

I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD…

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I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS AND THE WHOLE SYSTEM AND TO RE-START. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND, CA AND THEY DID A SYSTEM/CHARGING CIRCUITS-CHARGE-TEST AND NOTHING CAME FROM THE TEST. THE CAR IS STILL UNDER WARRANTY BUT SINCE THEY DID NOT FIND ANYTHING IT COST ME $ 95.

NHTSA ODI #11170864

29,000 miles · Jan 18, 2019
Electrical System

I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHAR…

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I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHARGED THE BATTERY EARLIER THAT DAY TO GET THE CAR TO THE DEALERSHIP. THIS IS THE SECOND TIME THE CAR HAD COMPLETELY DISCHARGED THE BATTERY AND BOTH TIMES THERE WAS NOTHING WRONG WITH THE BATTERY.

NHTSA ODI #11170861

22,000 miles · Jan 15, 2019
Engine

VEHICLE STALLED WHILE ACCELERATING FROM A STOP.

NHTSA ODI #11170239

110,000 miles · Jan 7, 2019
Power Train

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS FORD (223 EAST GOODMAN RD, SOUTHAVEN, MS 38671, 662-349-7004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT …

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO ENGAGE INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS FORD (223 EAST GOODMAN RD, SOUTHAVEN, MS 38671, 662-349-7004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000.

NHTSA ODI #11164913

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.