THE LIFTGATE MOLDING DEVELOPED A CRACK SEVERAL INCHES LONG AFTER OWNING THE VEHICLE FOR 2 1/2 YEARS WITH ROUGHLY 55,000 MILES. A RECALL NOTICE WAS RECEIVED DEALING WITH THE LIFT GATE WINDOW,BUT, THE RECALL DIDN'T INCLUDE THE CRACKED MOLDING. I HAVE NOTICED MANY EXPLORERS WITH THIS SAME ISSUE. I ADDRESSED THIS ISSUE WHEN I TOO…
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THE LIFTGATE MOLDING DEVELOPED A CRACK SEVERAL INCHES LONG AFTER OWNING THE VEHICLE FOR 2 1/2 YEARS WITH ROUGHLY 55,000 MILES. A RECALL NOTICE WAS RECEIVED DEALING WITH THE LIFT GATE WINDOW,BUT, THE RECALL DIDN'T INCLUDE THE CRACKED MOLDING. I HAVE NOTICED MANY EXPLORERS WITH THIS SAME ISSUE. I ADDRESSED THIS ISSUE WHEN I TOOK THE VEHICLE IN TO HAVE THE RECALL WORK COMPLETED, BUT MY FORD DEALERSHIP WAS NOT WILLING TO FIX THE LIFT GATE UNTIL I AGREED TO HAVE THEM PERFORM OTHER VEHICLE MAINTENANCE TO THE TUNE OF OVER $400. I FEEL THIS IS MORE OF A FORM OF BLACKMAIL THAN KINDNESS. I FEEL THIS LIFT GATE IS A FAULTY PRODUCT AND I SHOULDN'T HAVE HAD TO PAY THE "EXTRA" MONEY TO HAVE THE GATE MOLDING FIXED. I DO BELIEVE THE RECALL ON THE LIFT GATE WINDOW AND THE FAULTY MOLDING ARE CONNECTED. AFTER THE RECALL WINDOW WAS REPAIRED AND BEFORE THE MOLDING WAS REPLACED, THERE WAS A CONSTENT RATTLE DUE TO THE CRACKED MOLDING. *AK
NHTSA ODI #10108443
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2002 Ford Ford Truck Problems, Complaints & Recalls | Skip That Year