Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
625–50K
950–75K
375–100K
1100–150K
2150K+
24 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports3 injury reports
What owners actually said
37 reports
20,000 miles · Feb 1, 2022
Seat Belts
The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that th…
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The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
NHTSA ODI #11449800
207,653 miles · Nov 22, 2014
EngineFuel/propulsion SystemPower Train
FORD F 250 TRITON V10 NO. 2 SPARK PLUG AND COIL BLEW OUT OF THE ENGINE HEAD. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS MODEL AND OTHERS. FORD WILL CHARGE 650.00 TO FIX. *TR
NHTSA ODI #10660238
207,653 miles · Nov 22, 2014
Engine
FORD F 250 TRITON V10 NO. 2 SPARK PLUG AND COIL BLEW OUT OF THE ENGINE HEAD. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS MODEL AND OTHERS. FORD WILL CHARGE 650.00 TO FIX. *TR
NHTSA ODI #10660236
60,000 miles · May 2, 2009
SuspensionCrash
WHILE GOING AROUND A HAIRPIN TURN THE DRIVER SIDE FRONT TIRE FELL OFF ROTOR AND ALL, THIS INCIDENT CAUSED THE 2002 FORD LIGHTNING TRUCK TO SLIDE INTO THE CURB CAUSING THE TRUCK TO ROLL COMPLETELY OVER LANDING BACK ON IT'S 3 TIRES THAT WERE LEFT. FROM THE LOOK OF IT THE AXLE BOLT FELL OFF CAUSING THE TIRE TO FALL OFF. DRIVER WA…
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WHILE GOING AROUND A HAIRPIN TURN THE DRIVER SIDE FRONT TIRE FELL OFF ROTOR AND ALL, THIS INCIDENT CAUSED THE 2002 FORD LIGHTNING TRUCK TO SLIDE INTO THE CURB CAUSING THE TRUCK TO ROLL COMPLETELY OVER LANDING BACK ON IT'S 3 TIRES THAT WERE LEFT. FROM THE LOOK OF IT THE AXLE BOLT FELL OFF CAUSING THE TIRE TO FALL OFF. DRIVER WAS GOING UNDER THE SPEED LIMIT & NO OTHER VEHICLES WERE INVOLVED. ACCORDING TO A FRIEND THIS SAME INCIDENT HAPPENED TO HIS LIGHTNING TRUCK. SOUNDS LIKE A DEFECT ON FORDS PART. *TR
NHTSA ODI #10267527
27,708 miles · Jan 24, 2008
Interior LightingPower Train
AUTOMATIC TRANSMISSION SLIPPING AND HARD BANG WHEN IT GO INTO GEAR. FORD SERVICE DEPT.DIAOGNOSE TRANS OP, NO CODES,LINE PRESSURE TEST.R110-N-75 OD95 L-95. R&R TRANSMISSION PAN FOR INSPECTION, PIECES OF BRASS BUSHINGS IN PAN. R&R TRANS TO OVERHAUL. REPLACED OD PLANETARY ASSY .BUSHINGS BETWEEN GEARS COME APART) FLUSHED COLLING LIN…
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AUTOMATIC TRANSMISSION SLIPPING AND HARD BANG WHEN IT GO INTO GEAR. FORD SERVICE DEPT.DIAOGNOSE TRANS OP, NO CODES,LINE PRESSURE TEST.R110-N-75 OD95 L-95. R&R TRANSMISSION PAN FOR INSPECTION, PIECES OF BRASS BUSHINGS IN PAN. R&R TRANS TO OVERHAUL. REPLACED OD PLANETARY ASSY .BUSHINGS BETWEEN GEARS COME APART) FLUSHED COLLING LINES,REPLACED CONVERTER(METAL CONTAMINATION.) REPLACED VALVE BODY(VALVES STICKING). CLEARED PCM MEMORY & REFLASHED PCM. ROAD TEST. ALL THE ABOVE WORK WAS DONE ACCORDING TO THE INVOICE. WHEN I DROVE THE TRUCK I COULD HEAR A NOISE THAT WASN'T THERE BEFORE, I TOOK THE TRUCK BACK TO THE DEALER AND CHECKED THINGS OUT AND TOLD ME EVERY THING WAS FINE, BUT IT WASN'T. *TR
NHTSA ODI #10215891
Mileage unknown · Jan 3, 2008
Structure
2002 FORD EXPLORER VERY COLD NIGHT NOTICED A HUGE CRACK IN THE REAR PANEL BELOW REAR WINDOW RIGHT OUT OF NOWHERE THE CAR WAS FINE HOURS BEFORE AND AS I WALKED PAST IT AGAIN SAW A HUGE CRACK BY THE EMBLEM AND UNDER.*CN
NHTSA ODI #10213545
27,600 miles · Dec 20, 2007
Power Train
DRIVING MY VEHICLE WITH MY 2 CHILDREN 2 AND 10 YEAR. DROPPING THE 2 YEAR OLD OFF TO SCHOOL. STOP THE VEHICLE GO TO PUT THE SHIFT GEAR INTO PARK, BREAKS RIGHT OFF IN HAND, IF THE RUBBER WASN'T AROUND IT, I COULD HAVE WALKED OUT OF THE CAR WITH IT. I WAS STUCK THERE KEEPING MY FOOT ON THE BRAKES BECAUSE THE GEAR WAS ALSO STUCK…
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DRIVING MY VEHICLE WITH MY 2 CHILDREN 2 AND 10 YEAR. DROPPING THE 2 YEAR OLD OFF TO SCHOOL. STOP THE VEHICLE GO TO PUT THE SHIFT GEAR INTO PARK, BREAKS RIGHT OFF IN HAND, IF THE RUBBER WASN'T AROUND IT, I COULD HAVE WALKED OUT OF THE CAR WITH IT. I WAS STUCK THERE KEEPING MY FOOT ON THE BRAKES BECAUSE THE GEAR WAS ALSO STUCK BETWEEN REVERSE AND PARK. *TR
NHTSA ODI #10212470
45,000 miles · Oct 28, 2007
Power Train
TRANSMISSION TAKES 3-5 SECONDS TO GO INTO REVERSE THIS IN ITS SELF DANGEROUS WHEN NEEDING A QUICK REVERSE. THE MAIN REASON FOR A COMPLAINT IN TRANSMISSION NEEDING TO BE REBUILT AFTER ONLY 45,000 I DON'T TOW ANYTHING AND AM A GOOD DRIVER I KNOW OTHERS WITH SAME VEHICLE SAME PROBLEM TAKE NOTE UHAUL WILL NOT RENT TO EXPLORER OWN…
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TRANSMISSION TAKES 3-5 SECONDS TO GO INTO REVERSE THIS IN ITS SELF DANGEROUS WHEN NEEDING A QUICK REVERSE. THE MAIN REASON FOR A COMPLAINT IN TRANSMISSION NEEDING TO BE REBUILT AFTER ONLY 45,000 I DON'T TOW ANYTHING AND AM A GOOD DRIVER I KNOW OTHERS WITH SAME VEHICLE SAME PROBLEM TAKE NOTE UHAUL WILL NOT RENT TO EXPLORER OWNERS BECAUSE OF THE PROBLEMS WITH THIS TRANSMISSION (CALL UHAUL AND FIND THIS OUT). *TR
NHTSA ODI #10207245
59,000 miles · Aug 25, 2007
Power Train
UNSAFE TRANSMISSION FORD CAN T FIX IT LOCKED TRANSMISSION UP AND I SHOWED UP AT DEALER WITH WHITE SMOKE CLOUD BEHIND THE CAR FORD STILL INSISTS NOTHING WRONG. *TR
NHTSA ODI #10200757
38,000 miles · Aug 22, 2007
Visibility
THE MIRRORS ON BOTH MY 2002 FORD SPORT TRAC AND 2002 FORD RANGER DO NOT WORK PROPERLY. THE MIRRORS (X4) ARE ELECTRIC AND WILL NOT MOVE TO THE RIGHT. THEY WORK IN THE AXIS OF LEFT, UP, AND DOWN. I HAVE TALKED WITH OTHERS WHO HAVE THE SAME TYPE OF MIRROR ON THEIR 2002 VEHICLES AND ALL HAVE THE SAME PROBLEM. *TR
NHTSA ODI #10200467
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Ford Ford Truck Problems, Complaints & Recalls | Skip That Year
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