2010 Ford Focus

I BOUGHT THIS CAR NEW WITH 182 MILES ON IT. I HAD ALL OF THE SERVICE PERFORMED AT THE DEALERSHIP WHERE I BOUGHT IT (ALL-STAR FORD IN PALESTINE, TX), BEGINNING WITH THE OIL CHANGES. AT THE FIRST OIL CHANGE, I HAD THE TIRES ROTATED. AFTER THAT, I HAD THEM ROTATED AT EVERY OTHER OIL CHANGE (WITHOUT EXCEPTION) AND AT 18,940 MILES, I AM TOLD THAT ALL FOUR OF THE TIRES ARE "CUPPED" ON THE INSIDE TREAD. ALL THE DEALERSHIP WANTS TO DO IS SELL ME MORE TIRES AND SUGGEST THAT I HAVE THEM ROTATED AT EVERY OIL CHANGE. FOR A CAR THAT HAS LESS THAN 20,000 MILES ON IT, THIS IS UNACCEPTABLE. MY FIRST REACTION WAS TO PUT IT BACK INTO THE SHOWROOM! RIGHT THROUGH THE GLASS WINDOWS! BUT, I REFRAINED. NONETHELESS, THIS IS A DESIGN DEFECT AND SHOULD BE CORRECTED BY THE MANUFACTURER. *JS

FIRST AUTOMATIC DOOR LOCK PROBLEM: THE PASSENGER SIDE REAR DOOR LOCK WILL NOT RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, BUT IT WAS OK. LATER THAT DAY THE LOCK BEGAN TO WORK. A FEW DAYS LATER IT STOPPED WORKING AND HAS NOT WORKED SINCE. DOOR IS UNUSABLE BECAUSE IT IS LOCKED. SECOND AUTOMATIC DOOR LOCK PROBLEM: THE DRIVER'S SIDE REAR DOOR LOCK STOPPED LOCKING. WON'T RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. DOOR CAN NOT BE LOCKED. THIRD AUTOMATIC DOOR LOCK PROBLEM: PASSENGER SIDE DOOR WON'T UNLOCK USING FOB, INTERIOR AUTO DOOR LOCK OPENER. MANUAL INTERVENTION USING INSIDE DOOR HANDLE OPENS THE DOOR. FOURTH AUTOMATIC DOOR LOCK PROBLEM: I HOPE IT WON'T BE THE DRIVERS DOOR!!! *TR

FOCUS WOULD LOSE RPM'S WHEN IDLING, WOULD ALMOST STALL. TOOK TO DEALERSHIP AND THEY FIRST SAID IT WAS DUE TO TANK BEING TOPPED OFF AND SAID IT WAS CORRECTED. PROBLEMS STILL EXISTED SO TOOK BACK 2 MORE TIMES AND FINALLY SAID IT WAS A SENSOR. REPLACED AND WORKED FINE FOR COUPLE OF YEARS. NOW IT IS HAVING SAME PROBLEM, SEEMS THE SENSOR FOR THE IDLE IS NOT MADE VERY WELL. HAVE APPOINTMENT SCHEDULED TO TAKE IN FOR REPAIRS. *JS

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED MANUALLY OR WHEN USING THE KEYLESS ENTRY REMOTE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THEY WERE UNABLE TO DETERMINE THE FAILURE. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/31/12*LJ

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE COULD NOT BE SHUT OFF NOR SHIFTED INTO PARK FOLLOWING THE CRASH. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY WHO RULED THE VEHICLE AS DESTROYED. THE CONTACT WAS INFORMED THAT THE IGNITION WIRES HAD TO BE CUT TO SHUT THE VEHICLE OFF. THE FAILURE AND THE CURRENT MILEAGE WAS 43,648.

VEHICLE CONSTANTLY "BOTTOMS OUT" OVER MINOR POT HOLES IN ROAD OR OVER SPEED BUMPS...IF DIP IN FREEWAY AT FREEWAY SPEEDS THE JOLT WILL KNOCK YOUR TEETH OUT. BEEN TO DEALER AND INDEPENDENT MECHANICS AND ALL SAY THAT SUSPENSION SYSTEM IS INTACT AND NOTHING BENT OR BROKEN. IT IS HORRIBLE HOWEVER TO HAVE TO EXPERIENCE. THE SHOCKS MUST BE HORRIBLE AND NOT WELL BUILT FOR THE CAR. HAVE HAD CONSTANT TIRE WEAR FROM POOR ALIGNMENT AND AGAIN, IT'S THE FRONT SUSPENSION THAT DOES NOT HOLD. *JS

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE WAS INVOLVED IN A HEAD ON CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC SWITCH FAILED SINCE THE ENGINE WAS STILL RUNNING AFTER THE CRASH. THE CONTACT DID NOT FILE A POLICE REPORT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000.

ALL BUT THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. CAR WAS TAKEN TO FORD DEALER TWICE WHEN GETTING THERE EVERYTHING WORKED FINE THIRD TIME IT WOULD NOT UNLOCK FOR THEM THEY REPLACED DOOR LOCK LATCH 'ACTUATOR ASSEMBLY AND DOOR LOCK SWITCH ASSEMBLY. WORKED FINE FOR ABOUT A WEEK AND STARTED DOING THE SAME THING CALLED AND GOT APPOINTMENT FOR THAT FRIDAY GOT READY TO TAKE IN AND THEY STARTED WORKING AGAIN AND HAVE WORKED SINCE BUT STILL CONCERNED ABOUT THIS HAPPENING AND US NOT BEING ABLE TO GET OUT OF THE CAR PERIOD. *TR

CAR BOTTOMS OUT BAD IT DOES NOT MATTER IF YOU ARE DOING FIVE MPH OVER A SPEED BUMP OR 35 MPH AND GO INTO A CORNER MOST OF THE TIME THE CAR WILL BOTTOM OUT AND IF YOU ARE OUT ON THE FREEWAY DOING 65 MPH AND HIT A DIP OR A SHARP CORNER IN THE ROAD HOLD ON BECAUSE IT ALMOST JARS YOUR TEETH LOOSE BECAUSE IT BOTTOMS OUT SO BAD I HAVE HAD TO CHECKED BY FORD NOTHING CAN BE DONE ABOUT IT TOLD IT WAS JUST THE NATURE OF THIS CAR. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN HE CRASHED INTO A DEER. THE IMPACT CAUSED THE ROOF TO DETACH FROM THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED OF HOW THE ROOF WAS SECURED TO THE VEHICLE BUT THE MANUFACTURER WOULD NOT PROVIDE THE REQUESTED INFORMATION. THE CONTACT SPOKE TO A LOCAL MECHANIC AND WAS ADVISED THAT THE ROOF SHOULD HAVE BEEN WELDED MUCH MORE SECURELY THAN WHAT IT WAS. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 15,000. UPDATED 04/19/12*LJ UPDATED 05/02/12