NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
391 reports30,000 miles · May 26, 2010
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE A/C HEAT KNOB BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE KNOB WAS REPAIRED. HOWEVER, THE KNOB BROKE AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MI…
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE A/C HEAT KNOB BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE KNOB WAS REPAIRED. HOWEVER, THE KNOB BROKE AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #10332410
115,000 miles · May 16, 2010
Electrical SystemExterior LightingLatches/locks/linkages
1) IGNITION LOCK FAILURE. UNABLE TO REMOVE KEY OR TURN KEY. 2) MELTING OF BOTH REAR TAILLAMP HOUSING AROUND BULB SOCKET AREA; UNABLE TO REPLACE OR REMOVE BULB. DEALER SAYS IT IS FROM THE HEAT FROM THE BULB! *TR
NHTSA ODI #10330725
Mileage unknown · May 7, 2010
Electrical SystemFuel System, Gasoline
GOT HOME FROM WORK AND KEY IS STUCK IN IGNITION OF 2007 FORD FOCUS! CAR WILL STILL CRANK AND DRIVE BUT THE KEY WILL NOT COME OUT! SHIFTER WILL ALSO SHIFT INTO ANY GEAR IN THE "OFF" POSITION AND WITHOUT FOOT ON BRAKE! ............... SECOND COMPLAINT IS THAT SINCE PURCHASING THE…
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GOT HOME FROM WORK AND KEY IS STUCK IN IGNITION OF 2007 FORD FOCUS! CAR WILL STILL CRANK AND DRIVE BUT THE KEY WILL NOT COME OUT! SHIFTER WILL ALSO SHIFT INTO ANY GEAR IN THE "OFF" POSITION AND WITHOUT FOOT ON BRAKE! ............... SECOND COMPLAINT IS THAT SINCE PURCHASING THE CAR NEW IN JANUARY 2008 WHEN I FILL GAS TANK THE GAUGE ONLY GOES TO ABOUT 3/4 MARK... NEVER THE "FULL" LINE. DEALERSHIP REPLACED GAGE ONCE A FEW MONTHS AFTER PURCHASING BUT IT STILL DOES IT! *TR
NHTSA ODI #10329356
56,000 miles · May 5, 2010
Electrical System
BATTERY LIGHT GOES OFF AND ON. THEN RADIO GOES OUT, WITH LOW BATTERY READING ACROSS THE RADIO. THEN LIGHTS START TO DIM. ALL METERS STOP WORKING ON THE DASH AND THEN THE CAR JERKS WHILE DRIVING AND DIES AS IT WAS PULLED TO THE SIDE OF THE ROAD. REPLACED BATTERY ASSUMING SINCE THIS WAS THE DASH WARNING. AS SOON AS I PULL OFF…
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BATTERY LIGHT GOES OFF AND ON. THEN RADIO GOES OUT, WITH LOW BATTERY READING ACROSS THE RADIO. THEN LIGHTS START TO DIM. ALL METERS STOP WORKING ON THE DASH AND THEN THE CAR JERKS WHILE DRIVING AND DIES AS IT WAS PULLED TO THE SIDE OF THE ROAD. REPLACED BATTERY ASSUMING SINCE THIS WAS THE DASH WARNING. AS SOON AS I PULL OFF WITH THE NEW BATTERY, THE BATTERY LIGHT GOES ON AND OFF AGAIN. HAD TO GET CAR TOWED AND AFTER DIAGNOSTIC TESTING IT SHOWS THE ALTERNATOR IS BAD. READ MANY REVIEWS OF THE SAME THING HAPPENING. THE CAR IS ONLY 3 YEARS OLD, BUT OVER THE WARRANTY AS FAR AS MILEAGE IS CONCERNED. HAD PREVIOUS CARS WITH MANY MORE MILES THAN THE FOCUS HAS WITH 56000 AND HAD NO PROBLEMS WITH THE ALTERNATOR. *TR
NHTSA ODI #10329010
5,000 miles · May 5, 2010
Air BagsCrash
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT HAD BEEN INTERMITTENTLY ILLUMINATING ON AND OFF FOR TWO YEARS. THE CONTACT ALSO STATED THAT IN TWO ACCIDENTS, THE AIR BAGS DID NOT DEPLOY; THE VEHICLE WAS REAR ENDED IN BOTH ACCIDENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES BUT THE …
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT HAD BEEN INTERMITTENTLY ILLUMINATING ON AND OFF FOR TWO YEARS. THE CONTACT ALSO STATED THAT IN TWO ACCIDENTS, THE AIR BAGS DID NOT DEPLOY; THE VEHICLE WAS REAR ENDED IN BOTH ACCIDENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES BUT THE PROBLEM HAD NOT BEEN FIXED; THE AIR BAGS WERE REPLACED TWICE, THE AIR BAG LIGHT WAS REPLACED ONCE AND THE CLOCK SPRING WAS REPLACED ONCE BUT THE PROBLEM CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS 75,506.
NHTSA ODI #10328975
24,000 miles · Apr 29, 2010
Air Bags
I WAS DRIVING DOWN THE INTERSTATE THROUGH AN INTERCHANGE AROUND A CURVE, WHEN I HIT WHAT I THOUGHT WAS A POTHOLE. THE NEXT THING I KNEW, THE CAR FILLED WITH SMOKE AND MY SHOULDER FELT AS IF I HAD BEEN SLUGGED BY SOMEONE. AFTER COMING TO MY SENSES, I REALIZED MY SIDE AIRBAG IN MY SEAT HAD DEPLOYED AS I DROVE DOWN THE INTERSTATE. …
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I WAS DRIVING DOWN THE INTERSTATE THROUGH AN INTERCHANGE AROUND A CURVE, WHEN I HIT WHAT I THOUGHT WAS A POTHOLE. THE NEXT THING I KNEW, THE CAR FILLED WITH SMOKE AND MY SHOULDER FELT AS IF I HAD BEEN SLUGGED BY SOMEONE. AFTER COMING TO MY SENSES, I REALIZED MY SIDE AIRBAG IN MY SEAT HAD DEPLOYED AS I DROVE DOWN THE INTERSTATE. I HAVE NEVER HAD AN AIRBAG DEPLOY, AND HAD NO IDEA WHAT HAD HAPPENED. MY DRIVER'S SEAT IN MY FORD FOCUS 2007 IS NOW RIPPED DOWN THE SIDE WHERE THE AIRBAG DEPLOYED AND NO FORD DEALERSHIP WILL REPLACE THE SEAT. ACCORDING TO THE "BLACKBOX" THAT RECORDS WHAT HAPPENS IN A VEHICLE, THE TECHNICIAN EXPLAINED, MY VEHICLE HAD A 360 DEGREE SPINOUT THAT CREATED ENOUGH FORCE FOR MY AIRBAG TO DEPLOY, AND THAT MY INSURANCE COMPANY WOULD HAVE TO FORK UP THE COST OF REPLACING MY SEAT. I HAVE BEEN BATTLING THIS FOR ABOUT 2 YEARS NOW!!!!!! *TR
NHTSA ODI #10328162
Mileage unknown · Apr 21, 2010
Air BagsCrash
2007 FORD FOCUS AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *CW THE CONSUMERS DAUGHTER WAS TRAVELING 50 MPH WHEN SHE REAR ENDED ANOTHER VEHICLE. *JB
NHTSA ODI #10327396
59,165 miles · Apr 19, 2010
EquipmentPower Train
FORD FOCUS, 2007 THE GEAR SHIFT IN MY 07 FORD FOCUS JUST FELL OFF INTO MY HAND! I WAS AT THE STORE, AND PUT IT INTO REVERSE, AND THE BUTTON THAT YOU DEPRESS TO SHIFT INTO REVERSE POPPED OUT, FOLLOWED BY THE SPRING MECHANISM THAT HOLDS IT INTO PLACE IN THE GEAR COLUMN. I TRIED TO PUT IT BACK IN, AND FINALLY WAS ABLE TO REACH IN…
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FORD FOCUS, 2007 THE GEAR SHIFT IN MY 07 FORD FOCUS JUST FELL OFF INTO MY HAND! I WAS AT THE STORE, AND PUT IT INTO REVERSE, AND THE BUTTON THAT YOU DEPRESS TO SHIFT INTO REVERSE POPPED OUT, FOLLOWED BY THE SPRING MECHANISM THAT HOLDS IT INTO PLACE IN THE GEAR COLUMN. I TRIED TO PUT IT BACK IN, AND FINALLY WAS ABLE TO REACH IN AND DEPRESS A SMALL BUTTON, THUS ENABLING ME TO SHIFT IT INTO DRIVE AND TAKE IT HOME. I CALLED THE DEALERSHIP WHERE I BOUGHT IT, AND MY WARRANTY HAS EXPIRED. (OF COURSE). I ALSO CALLED FORD, AND THERE IS NO RECALL IN EFFECT. THE PART COSTS OVER $1500. TO REPLACE. BEING A SINGLE MOM (DISABLED) AND NOT WORKING, I CAN NOT AFFORD THIS! WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE THAT I HAVE READ ONLINE, IT SEEMS TO ME THAT A RECALL IS IN ORDER! *TR
NHTSA ODI #10326474
16,500 miles · Apr 8, 2010
Electrical System
THERE APPEARS TO BE A PROBLEM WITH THE ALTERNATOR ON THE 2007 FORD FOCUS. SEARCHING ONLINE, I HAVE FOUND NUMEROUS COMPLAINTS REGARDING THE ALTERNATOR FAILING ON THIS VEHICLE, CAUSING A FAILURE OF THE ELECTRICAL SYSTEM (LIGHTS, TURN SIGNALS, BRAKE LIGHTS, SPEEDOMETER, ETC.), OFTEN WHILE DRIVING. THIS HAPPENED TO ME LAST NIGHT W…
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THERE APPEARS TO BE A PROBLEM WITH THE ALTERNATOR ON THE 2007 FORD FOCUS. SEARCHING ONLINE, I HAVE FOUND NUMEROUS COMPLAINTS REGARDING THE ALTERNATOR FAILING ON THIS VEHICLE, CAUSING A FAILURE OF THE ELECTRICAL SYSTEM (LIGHTS, TURN SIGNALS, BRAKE LIGHTS, SPEEDOMETER, ETC.), OFTEN WHILE DRIVING. THIS HAPPENED TO ME LAST NIGHT WHILE I WAS DRIVING. FIRST, MY BATTERY LIGHT CAME ON, THEN MY ABS WARNING LIGHT, THEN MY BRAKE WARNING LIGHT, AND THEN THE ELECTRICAL SYSTEM DIED. *TR
NHTSA ODI #10324449
14,080 miles · Apr 2, 2010
Unknown Or OtherCrash
FIRST INCIDENT - DECEMBER, 2007-STOPPED IN TRAFFIC, EXPERIENCED SUDDEN ACCELERATION, APPLIED BRAKE AND SHIFTED CAR INTO NEUTRAL. TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL . SECOND INCIDENT - DECEMBER, 2007, WHILE EXITING STORE PARKING LOT, I STOPPED AND WAITED FOR TRAFFIC TO CLEAR ON MAIN HIGHWAY. CAR HAD SUDDEN…
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FIRST INCIDENT - DECEMBER, 2007-STOPPED IN TRAFFIC, EXPERIENCED SUDDEN ACCELERATION, APPLIED BRAKE AND SHIFTED CAR INTO NEUTRAL. TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL . SECOND INCIDENT - DECEMBER, 2007, WHILE EXITING STORE PARKING LOT, I STOPPED AND WAITED FOR TRAFFIC TO CLEAR ON MAIN HIGHWAY. CAR HAD SUDDEN ACCELERATION, RPM'S WENT UP TO 6000. IMMEDIATELY SHIFTED TO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, IDLE RETURNED TO NORMAL. TOOK CAR TO DEALER AFTER SECOND INCIDENT. THEY REPORTED THEY COULD NOT FIND ANYTHING WRONG AT THAT TIME. THIRD INCIDENT - APRIL, 2008 - SLOWING DOWN IN TRAFFIC, GOING APPROX. 5 MILES PER HOUR, EXPERIENCED SUDDEN ACCELERATION AT ABOUT 3000 RPM'S. IMMEDIATELY SHIFTED INTO NEUTRAL, TAPPED ACCELERATOR THREE TIMES, VEHICLE THEN RETURNED TO NORMAL IDLE. FOURTH INCIDENT - MARCH 29, 2010 - WHILE PULLING INTO A PARKING SPOT AT A KROGER STORE I TURNED RIGHT INTO THE SPOT, COASTED INTO THE SPOT AND HAD FOOT OVER BRAKE PEDAL. EXPERIENCED SUDDEN ACCELERATION, CAR SURGED FORWARD, I PRESSED BRAKE PEDAL, BUT CAR CRASHED INTO BUMPER OF VEHICLE IN PARKING SPOT ACROSS FROM ME. TOOK CAR TO DEALER, BUT ONCE AGAIN, DEALER SAID THEY WERE UNABLE TO VERIFY CONCERN. FIRST THREE INCIDENTS, MY HUSBAND, DAVID GERARD WAS DRIVING THE VEHICLE. I WAS DRIVING THE CAR DURING THE LAST INCIDENT IN MARCH, 2010.
NHTSA ODI #10323439
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO