NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
391 reports70,000 miles · Jul 12, 2010
SeatsCrashInjury
I WAS INVOLVED IN A REAR END COLLISION IN MY 2007 FORD FOCUS ST. I WAS AT A STOP LIGHT AND WAS REAR ENDED BY A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 20 - 25 MPH. UPON IMPACT THE UPPER HALF OF MY DRIVERS SEAT GAVE WAY CAUSING MY UPPER BODY TO FALL ONTO THE LOWER PART OF THE REAR SEAT. IT APPEARED THE RECLINER MECHANISM GAVE …
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I WAS INVOLVED IN A REAR END COLLISION IN MY 2007 FORD FOCUS ST. I WAS AT A STOP LIGHT AND WAS REAR ENDED BY A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 20 - 25 MPH. UPON IMPACT THE UPPER HALF OF MY DRIVERS SEAT GAVE WAY CAUSING MY UPPER BODY TO FALL ONTO THE LOWER PART OF THE REAR SEAT. IT APPEARED THE RECLINER MECHANISM GAVE OUT DURING THE IMPACT. THIS WAS SOMETHING I WAS NOT PREPARED FOR. I WAS NOW IN A POSITION WHERE MY HEAD WAS FULLY EXPOSED TO THE ON COMING TRUCK. THERE ARE MULTIPLE FRONT SAFETY FEATURES AND ONLY THE SEAT BACK FOR REAR SAFETY FEATURES. IF SOMEONE WAS SITTING IN THE BACK SEAT BEHIND MY DRIVERS SEAT THEY WOULD HAVE BEEN SERIOUSLY INJURED. I SENT FORD MOTOR COMPANY INFORMATION REGARDING MY CONCERN WITH THE RECLINING MECHANISM IN DECEMBER OF 2009, ON APRIL 16, 2010 OR THERE ABOUT FORD ISSUED A RECALL FOR THE EXACT CONCERNS I HAD WITH MY VEHICLE. HOWEVER, MY VEHICLE WAS NOT LISTED IN THE RECALL. THIS CONCERNS ME. *TR
NHTSA ODI #10342815
48,000 miles · Jul 10, 2010
Tires
THREE OF FOUR HANKOOK OPTIMO TIRES ON MY 2007 FORD FOCUS DEFLATED COMPLETELY OVER THE COURSE OF A MONTH. BROKEN VALVE STEMS WERE THE CAUSE IN EACH CASE. I HAD THE VALVE STEM REPLACED ON THE THREE FAILED TIRES AS WELL AS THE FOURTH; NO USE IN WAITING FOR THAT ONE TO FAIL TOO. *TR
NHTSA ODI #10342415
32,000 miles · Jun 28, 2010
Tires
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TIRE TREAD WAS WEARING PREMATURELY AND HE WAS ON HIS THIRD SET OF TIRES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE AN ALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 32,000 AND THE CURREN…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TIRE TREAD WAS WEARING PREMATURELY AND HE WAS ON HIS THIRD SET OF TIRES WITHIN ONE YEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE AN ALIGNMENT WAS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 90,000.
NHTSA ODI #10340463
81,000 miles · Jun 28, 2010
Steering
TL* THE CONTACT OWNS A 2007 FORD FOCUS. HE STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING BECAME EXTREMELY STIFF AND DIFFICULT TO STEER. IN ADDITION, THE VEHICLE ALSO BEGAN TO LOSE POWER AND INDEPENDENTLY DECELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND DISCOVERED THE BELT TENSIONER HAD FRACTUR…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. HE STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING BECAME EXTREMELY STIFF AND DIFFICULT TO STEER. IN ADDITION, THE VEHICLE ALSO BEGAN TO LOSE POWER AND INDEPENDENTLY DECELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND DISCOVERED THE BELT TENSIONER HAD FRACTURED. THE BELT WAS REPLACED TWO YEARS PRIOR TO THE FAILURE. THE DEALER ADVISED THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.
NHTSA ODI #10340426
37,008 miles · Jun 21, 2010
Electrical System
ABOUT 4 DAYS BEFORE THE INCIDENT, I NOTICED MY BATTERY LIGHT FLICKERING, I WASN'T TOO WORRIED ABOUT IT BECAUSE IT WOULD NOT STAY ON, I THOUGHT IT WAS PROBABLY THE BATTERY AND I WOULD REPLACE IT THE FOLLOWING WEEK, WELL IT DID NOT LAST A WEEK! THE REASON I WOULD CLASSIFY THIS AS A SAFETY PROBLEM IS: BECAUSE OF THE ALTERNATOR FA…
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ABOUT 4 DAYS BEFORE THE INCIDENT, I NOTICED MY BATTERY LIGHT FLICKERING, I WASN'T TOO WORRIED ABOUT IT BECAUSE IT WOULD NOT STAY ON, I THOUGHT IT WAS PROBABLY THE BATTERY AND I WOULD REPLACE IT THE FOLLOWING WEEK, WELL IT DID NOT LAST A WEEK! THE REASON I WOULD CLASSIFY THIS AS A SAFETY PROBLEM IS: BECAUSE OF THE ALTERNATOR FAILING AND NOT CHARGING THE BATTERY, MY 2007 FORD FOCUS JUST STALLED ON A FREEWAY GOING THROUGH CLEVELAND OHIO. NOT ONLY DID I LOSE ENGINE POWER, EVERY THING ELECTRICAL SHUT DOWN TURN SIGNALS, BRAKE LIGHTS, HORN, ETC. TRYING TO NAVIGATE ACROSS 3 OR 4 LANES OF TRAFFIC IS A DANGEROUS SITUATION, AND DEPENDING ON LOCATION OF THIS TYPE OF FAILURE OR IF IT HAPPENED AT NIGHT OR EARLY MORNING HOURS A DIFFERENT KIND OF DANGEROUS SITUATION COULD OCCUR! I HAD TO BE TOWED TO FORD DEALERSHIP ON A SATURDAY, BUT THEIR SERVICE DEPT WAS CLOSED UNTIL TODAY MONDAY, THEY CALLED TO INFORM ME OF COST OF REPAIR (OVER $400) WHEN I PICK UP CAR I WILL MAKE SURE I GET THE OLD ALTERNATOR. *TR
NHTSA ODI #10339279
37,000 miles · Jun 10, 2010
Electrical System
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED SHE TRIED TO REMOVE THE KEY AND IT WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REMOVED THE BATTERY CABLES IN ORDER TO REMOVE THE KEY. THE FAILURE CONTINUED TO OCCUR WHENEVER THE VEHICLE WAS DRIVEN. T…
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED SHE TRIED TO REMOVE THE KEY AND IT WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REMOVED THE BATTERY CABLES IN ORDER TO REMOVE THE KEY. THE FAILURE CONTINUED TO OCCUR WHENEVER THE VEHICLE WAS DRIVEN. THE FORD DEALER STATED THAT THEY COULD REPAIR THE VEHICLE AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS APPROXIMATELY 37,000. UPDATED 10/27/10. *LJ
NHTSA ODI #10335667
43,000 miles · Jun 7, 2010
Electrical System
TL*THE CONTACT OWNS A 2007 FORD FOCUS. AFTER PARKING THE VEHICLE AND ATTEMPTING TO TAKE THE KEY OUT OF THE IGNITION, THE KEY BECAME STUCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ENTIRE IGNITION WAS REPLACED. THE FAILURE OCCURRED TWO MORE TIMES AND THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AT THE TIME OF THE CO…
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. AFTER PARKING THE VEHICLE AND ATTEMPTING TO TAKE THE KEY OUT OF THE IGNITION, THE KEY BECAME STUCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ENTIRE IGNITION WAS REPLACED. THE FAILURE OCCURRED TWO MORE TIMES AND THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE CURRENT MILEAGE WAS APPROXIMATELY 55,000.
NHTSA ODI #10335079
30,000 miles · Jun 4, 2010
Service Brakes, Hydraulic
WHILE DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL STARTED TO VIBRATE INTENSELY. WAS AT APPROX. 60 MPH. TOOK CAR TO DEALERSHIP, THEY SAID THE PADS AND ROTOR WERE BAD. THIS CAR ONLY HAS APPROX. 30K MILES. THIS IS FAST WEAR ON BRAKES. THIS IS A SERIOUS SAFETY PROBLEM. THE BRAKES ARE SLOW TO GRAB. *TR
NHTSA ODI #10334650
98,000 miles · Jun 1, 2010
Air Bags
DRIVING ON HIGHWAY, 2007 FORD FOCUS SIDE AIR BAG DEPLOYED FOR NO REASON. *TR
NHTSA ODI #10334004
Mileage unknown · Jun 1, 2010
Unknown Or OtherCrash
2007 FORD FOCUS. CONSUMER WAS KILLED IN AN ACCIDENT. *BF THE VEHICLE WAS EQUIPPED WITH A BLACK BOX AND THE LAWYER HAS BEEN ATTEMPTING TO GET THE MANUFACTURER OF THE BLACK BOX TO DOWNLOAD THE RCM , BUT HAS BEEN UNSUCCESSFUL. ON JULY 2009, THE LAWYER FOR THE DECEASED WAS INFORMED BY ONE OF THE ATTORNEYS FOR FORD MOTOR COMPANY, TH…
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2007 FORD FOCUS. CONSUMER WAS KILLED IN AN ACCIDENT. *BF THE VEHICLE WAS EQUIPPED WITH A BLACK BOX AND THE LAWYER HAS BEEN ATTEMPTING TO GET THE MANUFACTURER OF THE BLACK BOX TO DOWNLOAD THE RCM , BUT HAS BEEN UNSUCCESSFUL. ON JULY 2009, THE LAWYER FOR THE DECEASED WAS INFORMED BY ONE OF THE ATTORNEYS FOR FORD MOTOR COMPANY, THAT THEY WERE IN CONTACT WITH THE MANUFACTURER REGARDING THE DOWNLOAD OF THE RCM INFORMATION AND WERE ADVISED THAT THERE WAS NO WAY TO DOWNLOAD THAT PARTICULAR MODEL IN THE UNITED STATES AND THEY WOULD HAVE TO FORWARD THE UNIT TO GERMANY TO DOWNLOAD THE INFORMATION. THE LAWYERS OFFICE STILL HAS NOT RECEIVED ANY INFORMATION AND BELIEVED THE BLACK BOX MANUFACTURED BY BOSCH IS A FRAUD AND THAT THE BLACK BOX DOES NOT MAINTAIN ANY INFORMATION. LAWYER WROTE IN ON BEHALF OF THE ESTATE OF THE DECEASED. *JB
NHTSA ODI #10332792
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO