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2004 Ford Focus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.

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When problems were reported

Mileage at the reported incident

293 reports with mileage · 94 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports13 fire reports24 injury reports

What owners actually said

387 reports
42,000 miles · Oct 31, 2006
Electrical System

I NOTICED WHEN I FIRST PURCHASED MY 2004 FORD FOCUS THAT IT HAD INTERMITTENT PROBLEMS WITH THE KEY NOT TURNING THE IGNITION OVER. I RECENTLY WAS STRANDED BECAUSE MY KEY DIDN'T TURN OVER AND I TOOK IT THE SHOP WHO CONFIRMED IT WAS MY IGNITION LOCK THAT FROZE. THE COST $265...*NM

NHTSA ODI #10172297

Mileage unknown · Oct 25, 2006
Service Brakes, Hydraulic

I HAD MY CAR IN THE GARAGE FOR A FUEL PROBLEM WHICH WAS SOLVED BY A COMPUTER UPDATE AND WHILE IT WAS THERE, I HAD THE DEALER DO AN OIL CHANGE. FOR SOME REASON THEY CHECKED THE BRAKES AND FOUND THAT MY LEFT FRONT BRAKES WHERE GONE. THEY REPLACED THE FRONT ROTORS AND PADS AND I TOLD THEM TO PUT THE OLD PARTS IN MY CAR. UPON MY …

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I HAD MY CAR IN THE GARAGE FOR A FUEL PROBLEM WHICH WAS SOLVED BY A COMPUTER UPDATE AND WHILE IT WAS THERE, I HAD THE DEALER DO AN OIL CHANGE. FOR SOME REASON THEY CHECKED THE BRAKES AND FOUND THAT MY LEFT FRONT BRAKES WHERE GONE. THEY REPLACED THE FRONT ROTORS AND PADS AND I TOLD THEM TO PUT THE OLD PARTS IN MY CAR. UPON MY OWN INSPECTION OF THE OLD PARTS, 3 OF THE PADS STILL HAD ABOUT 1/4 INCH OF PAD LEFT WHILE THE INNER DRIVER SIDE PAD HAD NOTHING LEFT TO IT. THE DRIVER SIDE ROTOR ALSO HAD SIGNIFICANT WEAR TO IT WHILE THE PASSENGER SIDE STILL LOOKED AND FELT FINE. *NM

NHTSA ODI #10171783

45,000 miles · Oct 21, 2006
Electrical System

IGNITION STARTED GETTING HARD TO TURN, EVENTUALLY IT WOULDN'T TURN AT ALL. LEAVING ME STRANDED OUT OF TOWN. HAD TO SPEND 350$ TO HAVE IT REPLACED. THEN IT HAPPENED AGAIN 9 MONTHS LATER. AND NOW IT'S BEGINNING AGAIN, WHEN I TAKE THE KEY OUT IT KEEPS BEEPING LIKE I HAVEN'T. *NM

NHTSA ODI #10171488

Mileage unknown · Oct 18, 2006
Electrical System

2004 FORD FOCUS, NOW 2 YEARS OLD WITH 54,000 MILES. WHEN LEAVING THE STORE TODAY MY KEY WOULD GO INTO THE IGNITION BUT WOULD NOT TURN AND MY WHEEL WAS IN A LOCKED POSITION FACING LEFT. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP COSTING ME $68 AND AN ADDITIONAL $98 FOR FORD TO LOOK AT IT. I AM SURE IT WILL BE CONFIRMED TOMO…

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2004 FORD FOCUS, NOW 2 YEARS OLD WITH 54,000 MILES. WHEN LEAVING THE STORE TODAY MY KEY WOULD GO INTO THE IGNITION BUT WOULD NOT TURN AND MY WHEEL WAS IN A LOCKED POSITION FACING LEFT. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP COSTING ME $68 AND AN ADDITIONAL $98 FOR FORD TO LOOK AT IT. I AM SURE IT WILL BE CONFIRMED TOMORROW THAT I WILL NEED MY IGNITION CYLINDER REPLACED AS HAVE MANY FOCUS OWNERS. WHICH WILL COST APPROXIMATELY $300. *NM

NHTSA ODI #10171272

27,747 miles · Oct 6, 2006
Air BagsService Brakes, HydraulicCrashInjury

FRONT END COLLISION, AIR BAG PUT OUT POWDER AND LIGHT INDICATES DEPLOYMENT, HOWEVER NO DEPLOYMENT OF AIRBAG OCCURRED. MY DAUGHTER WAS INJURED AND THE STATE TROOPER STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED. THIS APPEARS TO BE AN OBVIOUS DEFECT AND IT WAS NOTED THAT THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA WEBSITE. VEHICLE …

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FRONT END COLLISION, AIR BAG PUT OUT POWDER AND LIGHT INDICATES DEPLOYMENT, HOWEVER NO DEPLOYMENT OF AIRBAG OCCURRED. MY DAUGHTER WAS INJURED AND THE STATE TROOPER STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED. THIS APPEARS TO BE AN OBVIOUS DEFECT AND IT WAS NOTED THAT THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA WEBSITE. VEHICLE IS CURRENTLY AT DEALER FOR CRASH REPAIR I HAVE YET TO HEAR THEIR DETERMINATION REGARDING THE AIR BAG NON-DEPLOYMENT. ADDITIONALLY, THE BRAKES ON THE VEHICLE FADED AND FAILED TO STOP THE VEHICLE, THIS IS THE SECOND BRAKE FADE PROBLEM I HAVE HAD WITH THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THE PROBLEM AND THEY FOUND AIR IN THE BRAKE SYSTEM. *NM

NHTSA ODI #10170048

75,201 miles · Sep 19, 2006
Electrical System

IGNITION SWITCH FAILURE.. FORTUNATE THAT THE EVENT HAPPENED WHILE AT HOME. I TRAVEL FREQUENTLY AS AN EMPLOYEE OF THE DEPARTMENT OF HOMELAND SECURITY. THIS COULD HAVE BEEN VERY DETRIMENTAL IF THIS HAD OCCURRED WHILE ON DUTY. FORD'S EXTENDED WARRANTY THAT WE PURCHASED IN GOOD FAITH, REFUSED TO COVER THE COMPONENT. WHILE THE PL…

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IGNITION SWITCH FAILURE.. FORTUNATE THAT THE EVENT HAPPENED WHILE AT HOME. I TRAVEL FREQUENTLY AS AN EMPLOYEE OF THE DEPARTMENT OF HOMELAND SECURITY. THIS COULD HAVE BEEN VERY DETRIMENTAL IF THIS HAD OCCURRED WHILE ON DUTY. FORD'S EXTENDED WARRANTY THAT WE PURCHASED IN GOOD FAITH, REFUSED TO COVER THE COMPONENT. WHILE THE PLAN CLEARLY STATES THAT THE IGNITION SWITCH IS COVERED. FORD'S COST FOR REPAIR IS OVER $365.00. *JB

NHTSA ODI #10168595

50,000 miles · Sep 5, 2006
Electrical System

I HAVE A 2004 FORD FOCUS LX AND THE IGNITION LOCKED FROZE. THE KEY WOULDN'T TURN, THEREFORE NOT ALLOWING MY VEHICLE TO START NO MATTER WHAT. THE CAR ONLY HAS 50000 MILES ON IT AND IS FAIRLY NEW. AFTER DOING SOME RESEARCH ON THE WEB, THIS IS A COMMON PROBLEM IN FORD FOCUS VEHICLES. THERE IS EVEN A CLASS ACTION SUIT GOING ON I…

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I HAVE A 2004 FORD FOCUS LX AND THE IGNITION LOCKED FROZE. THE KEY WOULDN'T TURN, THEREFORE NOT ALLOWING MY VEHICLE TO START NO MATTER WHAT. THE CAR ONLY HAS 50000 MILES ON IT AND IS FAIRLY NEW. AFTER DOING SOME RESEARCH ON THE WEB, THIS IS A COMMON PROBLEM IN FORD FOCUS VEHICLES. THERE IS EVEN A CLASS ACTION SUIT GOING ON IN CALIFORNIA. FORD DOESN'T RECOGNIZE THIS AS A RECALL BECAUSE IT'S NOT A "SAFETY" ISSUE. IF MY CAR DOESN'T START IN THE WRONG PLACE AT THE WRONG TIME, ESPECIALLY WITH MY KIDS, THIS IS DEFINITELY A SAFETY ISSUE. THIS IS HAPPENING TO THOUSANDS OF PEOPLE AND MOST OF THEM SAY THAT THEY HAD TO GET THIS PROBLEM FIXED MORE THAN ONCE WITHIN A 3 YEAR TIME PERIOD. *JB

NHTSA ODI #10167360

48,000 miles · Sep 5, 2006
Electrical System

DT*: THE CONTACT STATED THE IGNITION SWITCH FAILED TO TURN WHEN THE KEY WAS INSERTED INTO THE IGNITION, THUS FAILING TO START THE VEHICLE. THIS WAS THE 4TH FAILURE. METAL SHAVINGS WERE SEEN FALLING OUT OF THE IGNITION WHEN THE KEY WAS REMOVED. THE SERVICE DEALER HAD THE VEHICLE TOWED TO THE SERVICE REPAIR SHOP FOR INVESTIGATION…

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DT*: THE CONTACT STATED THE IGNITION SWITCH FAILED TO TURN WHEN THE KEY WAS INSERTED INTO THE IGNITION, THUS FAILING TO START THE VEHICLE. THIS WAS THE 4TH FAILURE. METAL SHAVINGS WERE SEEN FALLING OUT OF THE IGNITION WHEN THE KEY WAS REMOVED. THE SERVICE DEALER HAD THE VEHICLE TOWED TO THE SERVICE REPAIR SHOP FOR INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED.

NHTSA ODI #10167346

20,000 miles · Aug 28, 2006
Electrical System

DT*: THE CONTACT STATED THE STARTER ASSEMBLY CONTINUED TO FAIL, NOT ALLOWING THE KEY TO TURN OR RELEASE THE STEERING WHEEL FROM THE LOCKED POSITION. THE SERVICE DEALER AND MANUFACTURER WERE CONTACTED. THE PROBLEM HAS NOT BEEN RESOLVED.

NHTSA ODI #10166692

60,000 miles · Aug 15, 2006
Suspension

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED FREEWAY SPEED, THE REAR PASSENGER TIRE BECAME WOBBLY. THE VEHICLE BECAME HARD TO CONTROL, AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DRIVER CONTINUED TO DRIVE ON THE SIDE OF THE FREEWAY TO THE RESIDENCE. ONCE THE VEHICLE WAS AT THE RESIDENCE, THE CO…

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DT*: THE CONTACT STATED WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED FREEWAY SPEED, THE REAR PASSENGER TIRE BECAME WOBBLY. THE VEHICLE BECAME HARD TO CONTROL, AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DRIVER CONTINUED TO DRIVE ON THE SIDE OF THE FREEWAY TO THE RESIDENCE. ONCE THE VEHICLE WAS AT THE RESIDENCE, THE CONTACT JACKED UP THE VEHICLE AND NOTICED A BROKEN WELD IN THE REAR AND THE TIRE WAS BEING HELD ON WITH THE A-ARM. THE VEHICLE WAS TOWED THE DEALERSHIP, BUT WAS NOT INSPECTED. THE MANUFACTURER WAS ALERTED.

NHTSA ODI #10165538

Official recalls

1

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.