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2004 Ford Focus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.

About this comparison →

When problems were reported

Mileage at the reported incident

293 reports with mileage · 94 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports13 fire reports24 injury reports

Latches/locks/linkages complaints

28 reports
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Mileage unknown · Jul 19, 2019
Fuel/propulsion SystemLatches/locks/linkages

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE IN…

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR WAS FULLY ATTACHED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11233491

101,000 miles · Aug 2, 2016
Latches/locks/linkages

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK PANEL DID NOT LATCH INTERMITTENTLY AND THE TRUNK PANEL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS FOR THE TRUNK PANEL TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE DEFECTIVE…

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK PANEL DID NOT LATCH INTERMITTENTLY AND THE TRUNK PANEL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS FOR THE TRUNK PANEL TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE NEARLY THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

NHTSA ODI #10892602

120,000 miles · Sep 24, 2013
Latches/locks/linkages

TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE REAR PASSENGER AND DRIVER'S SIDE DOORS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OUTSIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER…

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TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE REAR PASSENGER AND DRIVER'S SIDE DOORS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OUTSIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LOCKS/LATCHES) BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 12/18/13*CN

NHTSA ODI #10545133

117,000 miles · Jul 21, 2011
Latches/locks/linkages

THE DRIVERS SIDE REAR DOOR WILL NOT LATCH, AND I'M UNABLE TO CLOSE THE DOOR. A RECALL FOR THIS PROBLEM WAS ISSUED IN JANUARY, 2005 FOR THE FORD FOCUS MODEL FOR THE PERIOD 2000-2005. MY VEHICLE IS A 2004 FORD FOCUS HOWEVER, THE VIN NUMBER IS NOT INCLUDED IN THE RECALL. THIS, DESPITE THE FACT THAT THE PROBLEM I'M EXPERIENCING IS…

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THE DRIVERS SIDE REAR DOOR WILL NOT LATCH, AND I'M UNABLE TO CLOSE THE DOOR. A RECALL FOR THIS PROBLEM WAS ISSUED IN JANUARY, 2005 FOR THE FORD FOCUS MODEL FOR THE PERIOD 2000-2005. MY VEHICLE IS A 2004 FORD FOCUS HOWEVER, THE VIN NUMBER IS NOT INCLUDED IN THE RECALL. THIS, DESPITE THE FACT THAT THE PROBLEM I'M EXPERIENCING IS EXACTLY AS DESCRIBED IN THE NHTSA REPORT ID # 05V030000. I BELIEVE THAT MY VEHICLE SHOULD BE COVERED BY THE RECALL AND RESPECTFULLY ASK YOUR ASSISTANCE. *KB

NHTSA ODI #10413907

85,000 miles · Sep 14, 2010
Electrical SystemLatches/locks/linkages

PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A …

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PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A TOW TRUCK WAS COMING; I ALSO TOLD HER WHY. SHE SAID SHE HAD SEVERAL TIMES WHERE HER KEY WOULD GET STUCK IN HER FOCUS. MINE HAD DONE THAT A FEW TIMES OVER THE PAST 3 MONTHS, IT APPEARS BASED ON THE INTERNET SEARCHES, AND JUST MY CONVERSATIONS IN ONE DAY THAT THIS IS A MAJOR ISSUE. MINE IS A 2004 MODEL FOCUS. SO IT GOES BEYOND THE THINKING THAT IT IS ONLY 2000 TO 2003 MODELS. THIS PAST WEEKEND I COULD HAVE BEEN STRANDED IN THE HENRY M. JACKSON WILDERNESS AREA IN WA. STATE, POSSIBLY WITH NO CELL PHONE SERVICE AVAILABLE EITHER. LUCKILY THIS PROBLEM HAPPENED WHEN I WAS IN CIVILIZATION. I WAS IN THE MIDDLE OF NOWHERE THIS PAST WEEKEND, IN BLACK BEAR & GRIZZLY BEAR COUNTRY. *TR

NHTSA ODI #10355650

100,000 miles · Sep 8, 2010
Latches/locks/linkages

TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER …

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TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER WAS NOTIFIED AND THEY INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10354547

87,000 miles · Aug 16, 2010
Latches/locks/linkages

THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER T…

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THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER THE LOCK AND BLOW ALL THE METAL SHAVINGS OUT OF THE LOCK WITH A LIQUID LUBRICANT. DO NOT USE WD40. WE USED A FIREARM LUBRICANT WHICH WILL NOT CLUMP THE NEW SHAVINGS AND IT HAS WORKED RATHER WELL SO FAR (BREAKFREE). AS A PRECAUTION WE LEAVE THE KEY IN THE LOCK WHICH IS RISKY TO DO IN BAD PARTS OF TOWN. TO CIRCUMVENT THIS WE REMOVE THE KEY RFID SENSOR FROM THE CAR WHICH PREVENTS THE ENGINE FROM STARTING AT ALL NO MATTER WHAT THE LOCK IS DOING. THIS HAS STARTED TO CREATE PROBLEMS WITH THE IMMOBLIZER IN THE CAR AND NOW WE ARE LOOKING AT NEEDING THAT TO BE RESET EVERY SO OFTEN. THE BEST PLACE TO GET THIS FIXED IS NOT AT THE DEALERSHIP AS THEY WILL USE THE SAME CRAPPY PARTS THAT GOT YOU INTO THIS MESS TO START. GO TO A LOCK SMITH AND HAVE THEM USE NON FORD PARTS. WE ARE WAITING ON A AFTERMARKET LOCK TO ARRIVE FROM HTTP://WWW.SANDIEGOLOCKANDSAFE.COM WHICH HAS CONSIDERABLE EXPERIENCE ON THIS ISSUE (ALONG WITH MOST LOCK SMITHS WORTH THEIR SALT). IF THIS HAPPENS TO YOU AND YOU LIVE IN CALIFORNIA GO HERE: HTTP://WWW.FAZMICLAW.COM/ , SEND THEM A MESSAGE AND ATTACH YOURSELF TO THE NOW PENDING LAWSUIT (08-15-2010). *TR

NHTSA ODI #10349521

82,643 miles · Jun 23, 2010
Electrical SystemLatches/locks/linkages

YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO U…

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YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO UNLOCK THE STEERING WHEEL AND START THE CAR WITH HER KEY. I DROVE THE CAR HOME AND LEFT THE KEY IN THE IGNITION. TODAY, I DROVE THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THE FOCUS IGNITION LOCK WAS A KNOWN PROBLEM. THE IGNITION LOCK WOULD HAVE TO BE REPLACED AT A COST OF OVER $410.00. I GOOGLED 'FORD FOCUS IGNITION LOCK PROBLEM' AND CAME BACK WITH NUMEROUS HITS OF PEOPLE DESCRIBING SIMILAR INCIDENTS. I BELIEVE THIS IS A SAFETY ISSUE, AND THERE SHOULD BE A RECALL TO FIX IT. FORTUNATELY, I WAS NOT LEFT STRANDED BY THIS PROBLEM, BUT IT HAS HAPPENED SO MANY TIMES TO SO MANY PEOPLE, IT SHOULD BE RECOGNIZED AS A DEFECT AND A RECALL ISSUED. *TR

NHTSA ODI #10339747

73,000 miles · Apr 27, 2010
Electrical SystemLatches/locks/linkages

THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUS…

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THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUSE THE BRAKE LIGHTS ARE ALWAYS ON, DEPENDING ON WHICH WIRES BREAK OR HAVE THEIR INSULATION CRACK OPEN, THERE ARE A NUMBER OF BAD SITUATIONS: * ALL REAR LIGHTS COULD TURN OFF. * THE TRUNK COULD OPEN WHEN YOU APPLY THE BRAKES. * THE TRUNK COULD OPEN WHEN YOU USE A TURNING INDICATOR. THIS IS A KNOWN ISSUE WITH THE 2000 FOCUS HATCHBACK, BUT THERE WAS NO RECALL FOR THE DECK LID WIRING HARNESS AFTER THAT YEAR. I JUST WANTED TO LET YOU KNOW THAT IT HAPPENED ON OUR 2004 FOCUS HATCHBACK, AND IT CAN LEAVE OWNERS AND OTHER DRIVERS ON THE ROAD IN A POTENTIALLY DANGEROUS SITUATION. TO CORRECT THE ISSUE, I SPLICED THE BROKEN WIRES BACK TOGETHER. *TR

NHTSA ODI #10327772

Mileage unknown · Apr 24, 2010
Electrical SystemLatches/locks/linkages

MY FORD FOCUS SVT 2004 INGINTION KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. I HAD PROBLEMS STARTING 4 MONTHS AGO AND NOW IT IS WORST. *TR

NHTSA ODI #10327284

Official recalls

1

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.