NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reports188,500 miles · Aug 8, 2013
Electrical SystemSteering
IN PAST WEEK AND A HALF, 90% OF THE TIME I ATTEMPT TO START THE CAR, THE IGNITION IS LOCKED AND WON'T RELEASE. I HAVE TO ATTEMPT TO ROCK THE KEY BACK AND FORTH MANY TIMES BEFORE IT FINALLY RELEASES. THIS IS OF GREAT CONCERN BECAUSE IT IS THE ONLY VEHICLE I OWN AND MY TEENAGE DAUGHTER DRIVES IT AS WELL. I FEEL LIKE THIS SHOULD…
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IN PAST WEEK AND A HALF, 90% OF THE TIME I ATTEMPT TO START THE CAR, THE IGNITION IS LOCKED AND WON'T RELEASE. I HAVE TO ATTEMPT TO ROCK THE KEY BACK AND FORTH MANY TIMES BEFORE IT FINALLY RELEASES. THIS IS OF GREAT CONCERN BECAUSE IT IS THE ONLY VEHICLE I OWN AND MY TEENAGE DAUGHTER DRIVES IT AS WELL. I FEEL LIKE THIS SHOULD BE CLASSIFIED AS A SAFETY ISSUE BECAUSE I OR MY DAUGHTER COULD END UP STRANDED SOME WHERE AT NIGHT. FORD HAS BEEN MADE AWARE OF THE PROBLEM BECAUSE IT IS RAMPANT ON FOCUS BETWEEN 2000 AND 2003. *TR
NHTSA ODI #10534209
126,000 miles · Jun 21, 2013
EngineEquipment Adaptive/mobilityService Brakes
I PURCHASED A 2003 FORD FOCUS IN FEBRUARY OF 2012. IMMEDIATELY AFTER PURCHASING IT, I HAD TO SPEND $700.00 TO FIX THE MOTOR MOUNTS, BEARINGS IN THE FRONT WHEEL, SOMETHING REGARDING A COVER FOR THE TAIL PIPE/MUFFLER AREA, A/C, (TWICE REPAIRED, AND WENT OUT). FUEL PUMP, DOOR JAMS IN FRONT (2 DOOR), LOCKS ON THE DOORS WOULD AUTOMAT…
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I PURCHASED A 2003 FORD FOCUS IN FEBRUARY OF 2012. IMMEDIATELY AFTER PURCHASING IT, I HAD TO SPEND $700.00 TO FIX THE MOTOR MOUNTS, BEARINGS IN THE FRONT WHEEL, SOMETHING REGARDING A COVER FOR THE TAIL PIPE/MUFFLER AREA, A/C, (TWICE REPAIRED, AND WENT OUT). FUEL PUMP, DOOR JAMS IN FRONT (2 DOOR), LOCKS ON THE DOORS WOULD AUTOMATICALLY LOCK WHETHER YOU WANTED THEM LOCKED OR NOT. DOOR ON PASSENGER SIDE REFUSES TO OPEN FROM THE OUTSIDE. SPENT OVER $4,000 IN FIXING, REPLACING, ENGINE & BODY PARTS.ETC. JUST WHEN I BOUGHT A SECOND SET OF NEW TIRES LAST WEEK AND DID THE 3 MONTH OIL CHANGE, IT KONKED OUT ON ME, AFTER A SHRILLING, HIGH-PITCHED NOISE. JUST GOT OFF THE EXPRESSWAY. FOUND OUT FROM A REPAIR SHOP THAT THIS MODEL, ESPECIALLY THE 2003 IS KNOWN FOR TRANSMISSION, SHODDY PARTS, AND IS A SAFETY HAZARD! THE PUMP INSIDE THE TRANSMISSION BROKE. THIS CAR CAME WITH 124,000 MILES AND OVER 2 YEARS, SPENT $4,000.00 ON TOP OF THE USED PRIVATE PURCHASE OF $2,400.00. CAR REPAIR SHOP WANTS $2,400 (WHAT I PAID FOR IT) TO PUT A NEW TRANSMISSION IN. ONE THING AFTER THE OTHER WENT WRONG. I PLAINT EXPERIENCED, AND IT HAS COST ME SO MUCH MONEY, I FEEL FORD NEEDS TO REPLACE EVERY PENNY US CONSUMERS PAID ON THIS MODEL. NEVER AGAIN NEED TO RECALL THE WHOLE CAR, IT IS A DEATH TRAP. *TR
NHTSA ODI #10520993
133,066 miles · Jun 13, 2013
Service Brakes
MY DRIVERS SIDE REAR BRAKE DRUM SEPARATED AT THE BEARING AND MY ENTIRE WHEEL ASSEMBLY FLEW OFF OF THE VEHICLE AND CAUSED ME TO LOSE CONTROL TEMPORARILY AND ALSO BECOME TOTALLY STRANDED AND IMMOBILE. THERE SEEMS TO BE NO DIRECT CAUSE FOR THIS AS THE BEARING INSIDE THE DRUM WAS NOT SEIZED OR MALFUNCTIONING. THE MECHANIC THAT SERVI…
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MY DRIVERS SIDE REAR BRAKE DRUM SEPARATED AT THE BEARING AND MY ENTIRE WHEEL ASSEMBLY FLEW OFF OF THE VEHICLE AND CAUSED ME TO LOSE CONTROL TEMPORARILY AND ALSO BECOME TOTALLY STRANDED AND IMMOBILE. THERE SEEMS TO BE NO DIRECT CAUSE FOR THIS AS THE BEARING INSIDE THE DRUM WAS NOT SEIZED OR MALFUNCTIONING. THE MECHANIC THAT SERVICED THE REPAIR HAS OVER 30+ YEARS EXPERIENCE AND COULD NOT RECALL EVER SEEING THIS HAPPENING ON ANY VEHICLE EVER. I FREQUENTLY DRIVE THIS VEHICLE ON HIGHWAYS AND INTERSTATES (AND HAD DONE SO JUST AN HOUR PRIOR THIS DAY) AND I AM THANKFUL TO THE POWERS ABOVE THAT THIS DID NOT HAPPEN AT HIGHWAY SPEEDS OR THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. THIS TYPE OF FAILURE SHOULD HAVE NEVER OCCURRED AS THIS IS OF PRIMARY IMPORTANCE THAT THE WHEELS OF THE VEHICLE STAY ON THE VEHICLE DURING NORMAL DRIVING CONDITIONS. MY CAR IS JUST 10 YEARS OLD AND HAS ONLY 133K MILES (AVG OF 12,000 MILES PER YEAR), THIS IS SOMETHING THAT SHOULD NOT HAPPEN EVEN AT TWICE THE MILEAGE !!!! I AM NOW FEARFUL THAT THIS COULD HAPPEN AGAIN TO THE OTHER REAR WHEEL AS THIS SHEARING OF THE BRAKE DRUM JUST CANNOT BE EXPLAINED. *TR
NHTSA ODI #10519725
132,000 miles · May 29, 2013
Suspension
RIGHT FRONT COIL SPRING BROKE. WHILE CHECKING CONSUMER REVIEWS ON AN AUTO PARTS WEBSITE FOR A REPLACEMENT, OTHERS HAVE HAD THE SAME SPRING FAILURE. *TR
NHTSA ODI #10514149
Mileage unknown · May 1, 2013
SteeringSuspension
I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS D…
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I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE ROAD. *TR
NHTSA ODI #10510287
Mileage unknown · Apr 4, 2013
Electrical SystemService BrakesSteeringCrashInjury
THIS VEHICLE HAS BEEN PLAGUED WITH ELECTRICAL ISSUES SINCE THE DAY IT WAS PURCHASED. NOW LAST NIGHT THE ENGINE, STEERING AND BRAKES LOST ALL POWER. THE RESULT IS NOW 4 PEOPLE GETTING INJURED AND 2 CARS DAMAGED. NO FATALITIES BUT ALL 4 EXPERIENCED THEIR FIRST CAR ACCIDENT. THEY ARE ALL SORE AND BRUISED. I CANNOT BELIEVE THAT FORD…
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THIS VEHICLE HAS BEEN PLAGUED WITH ELECTRICAL ISSUES SINCE THE DAY IT WAS PURCHASED. NOW LAST NIGHT THE ENGINE, STEERING AND BRAKES LOST ALL POWER. THE RESULT IS NOW 4 PEOPLE GETTING INJURED AND 2 CARS DAMAGED. NO FATALITIES BUT ALL 4 EXPERIENCED THEIR FIRST CAR ACCIDENT. THEY ARE ALL SORE AND BRUISED. I CANNOT BELIEVE THAT FORD HAS NOT RECALLED THESE CARS TO FIX THIS OBVIOUS ISSUE. I GUESS SOMEONE MAY HAVE TO LOSE THEIR LOVED ONE BEFORE FORD WILL ACKNOWLEDGE THAT THEY MADE A LOT OF BAD CARS! BETTER NOT BE MY LOVED ONES!!! I'LL MAKE SOMEONE PAY DEARLY!!!! *TR
NHTSA ODI #10507042
140,000 miles · Mar 27, 2013
Air Bags
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A POT HOLE, THE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND BOTH THE DRIVER'S SEAT AND THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A POT HOLE, THE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND BOTH THE DRIVER'S SEAT AND THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. *TR
NHTSA ODI #10504718
130,000 miles · Mar 15, 2013
Engine
BOUGHT THE 2003 FORD FOCUS NEW FROM MALLON FORD (CURRENTLY LAKEWOOD FORD), IN TACOMA, WA. CAR ADVERTISED AT 27 TO 36 MPG. ACTUAL MILEAGE ON HWY WAS 42 MPG. YESTERDAY (MARCH 14, 2013) CAR OWNER, [XXX], SAID CAR HAD STOPPED AND WAS MAKING LOT OF NOISE. I TOLD HER NOT TO TRY AND START IT ANYMORE BUT THAT I WOULD BE THERE IN 30 MINU…
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BOUGHT THE 2003 FORD FOCUS NEW FROM MALLON FORD (CURRENTLY LAKEWOOD FORD), IN TACOMA, WA. CAR ADVERTISED AT 27 TO 36 MPG. ACTUAL MILEAGE ON HWY WAS 42 MPG. YESTERDAY (MARCH 14, 2013) CAR OWNER, [XXX], SAID CAR HAD STOPPED AND WAS MAKING LOT OF NOISE. I TOLD HER NOT TO TRY AND START IT ANYMORE BUT THAT I WOULD BE THERE IN 30 MINUTES. SO I ARRIVED AND RESTARTED THE CAR. I SHUT OFF THE ENGINE AND RAISED THE HOOD. I FOUND A CONNECTION TO THE AIR FLOW SENSOR DISCONNECTED. RE-CONNECTED IT AND THE ENGINE RAN BUT LOTS OF NOISE IN VALVE TRAIN. LIKE SPARK KNOCK ON STEROIDS. CHECKED WITH STETHOSCOPE WHERE THE NOISE WAS COMING FROM. IT WAS EMANATING FROM THE TOP OF #1 AND 2 CYLINDERS. ENGINE OIL IS CLEAN AND FULL. SO, AS A LONG TIME MECHANIC, I AM REASONABLY CERTAIN THAT THE VALVE SEATS DROPPED AND WHERE BROKEN BY THE VALVES IN EITHER NUMBER ONE OR NUMBER TWO CYLINDER. THAT MEANS THE ENGINE MIGHT BE TOAST OR IT COULD BE THAT THE CYLINDER HEAD IS TOAST- - ENGINE HAS NOT BEEN DISMANTLED BUT I AM ALMOST CERTAIN THAT THE VALVE SEATS HAVE DROPPED ON ONE OR MORE CYLINDERS ON THE 2003 FORD FOCUS SOHC 2.0 LITER ENGINE. FORD MOTOR COMPANY SHOULD MAN OR WOMAN UP AND FIX THESE FACTORY DEFECTS.LOCAL FORD SERVICE MANAGERS TOLD ME IT WAS A COMMON PROBLEM WITH THAT ENGINE. IN MY OPINION, THAT IS A DANGEROUS FACTORY DEFECT DESIGNED TO CAUSE CATASTROPHIC FAILURE. IT WOULD HAVE BEEN SIMPLE TO EITHER PIN THE VALVE SEATS OR USE ANOTHER RMETHOD (SUCH AS SCREW IN AND PINNED) TO MAKE SURE THE SEATS STAY IN PLACE. THIS CAR USED NO OIL, GOT GREAT MILEAGE AND WAS OTHERWISE DEFECT FREE. IT IS ABOUT TIME THAT FORD DOES SOMETHING ABOUT THE PROBLEM BEFORE SOMEONE FILES A CLASS ACTION LAWSUIT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10503201
41,000 miles · Mar 14, 2013
Suspension
RIGHT SIDE COIL SPRING BROKE, CUT INTO TIRE. FORD WILL NOT FIX, THEY KNOW THE FOCUS SPRING BREAKS TSB EXPIRED SEPT 2012 ( I CALLED FORD!); DON'T DRIVE THESE CARS. REPLACE YOUR SPRINGS FIRST. *TR
NHTSA ODI #10502760
93,000 miles · Mar 5, 2013
Seat Belts
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT BUCKLE AND RETRACTOR WAS INOPERABLE. THE SEAT BELT WARNING LIGHTS WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY WOULD REPLACE THE SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU…
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT BUCKLE AND RETRACTOR WAS INOPERABLE. THE SEAT BELT WARNING LIGHTS WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY WOULD REPLACE THE SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 93,000.
NHTSA ODI #10501377
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.