NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
20 reportsClear category filter1,500 miles · Feb 12, 2013
EngineEquipmentStructure
THIS VEHICLE IS A TOTAL LEMON.AT 4,900 MILES 5 DISC CD PLAYER HAD TO BE REPLACED. AT 15,000 MILES THE VEHICLE BEGAN LEAKING COOLANT AND HAD TO HAVE THE RADIATOR REPLACED, LUCKILY IT WAS STILL UNDER WARRANTY. AT 22,000 THE VEHICLE NEEDED A NEW ALTERNATOR BECAUSE IT WOULD NOT CRANK. AT 24,000 MILES THE KEY BECAME STUCK IN THE IGNI…
Read full complaint
THIS VEHICLE IS A TOTAL LEMON.AT 4,900 MILES 5 DISC CD PLAYER HAD TO BE REPLACED. AT 15,000 MILES THE VEHICLE BEGAN LEAKING COOLANT AND HAD TO HAVE THE RADIATOR REPLACED, LUCKILY IT WAS STILL UNDER WARRANTY. AT 22,000 THE VEHICLE NEEDED A NEW ALTERNATOR BECAUSE IT WOULD NOT CRANK. AT 24,000 MILES THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT EVEN TURN OVER SO THE IGNITION WAS REPLACED. 26,000 THE CENTER CONSOLE BROKE OF HINGES. 27,356 MILES THE CAR WOULD NOT TURN OVER THE STARTER HAD TO BE REPLACED.32,000 MILES THE AIR CONDITIONER WENT OUT. 36,000 MILES ALTERNATOR WENT OUT AGAIN AND HAD TO BE REPLACED.38,000 MILES COMPLICATIONS WITH THE AIR CONDITIONER AGAIN. HAD NO PROBLEMS UNTIL 54,000 THEN EVERYTHING SPIRALED OUT OF CONTROL. THE WATER PUMP WENT OUT, THE PUMP HOUSING WAS LEAKING. THE STARTER COIL WAS BAD A FEW FUSES HAD BLOWN THAT I HADN'T KNOW ABOUT. I HAD A FULL TUNE UP, SPARKPLUGS AND NEW WIRES AND ALSO PURCHASED A NEW BATTERY. 61,000 THE WINDOW LEVER TO ROLL WINDOWS UP ON PASSENGER SIDE COMPLETELY BROKE OFF, THE DOOR HANDLE ON PASSENGER AND DRIVER SIDE BECAME VERY STIFF AND HAD TO BE AGGRESSIVELY OPENED UNTIL THE PASSENGER DOOR HANDLE BROKE AND DOES NOT OPEN FROM THE INSIDE OR OUT. 68,000 MILES WATERPUMP ADAPTER CRACKED AND SPRAYED ANTIFREEZE EVERYWHERE. 72,000 LIGHT OIL LEAK FROM THE TOP OF THE ENGINE, COOLANT LEAKED INTO THE SPARK PLUG COMPARTMENT AND ONLY DAYS LATER THE ALTERNATOR WENT OUT. SO THIS LITTLE PROBLEMATIC BABY IS PARKED IN MY GARAGE WITH ONLY 73,263 MILES ON IT BECAUSE I CUT HER OFF AT NEARLY $4K IN REPAIRS. I DON'T KNOW WHAT TO DO WITH IT BESIDES SEND IT TO THE JUNK YARD BECAUSE I WOULD HATE TO SALE IT AND PAWN THIS MONEY CONSUMING VEHICLE OFF ON SOMEONE ELSE. FORD SHOULD JUST BUY IT BACK FROM ME. *TR
NHTSA ODI #10497866
106,000 miles · Aug 6, 2010
Electrical SystemEquipment
I HAVE A 2003 FORD FOCUS SE. THE KEY WILL NOT TURN WHEN YOU PUT IT INTO THE IGNITION. *TR
NHTSA ODI #10347789
88,000 miles · May 13, 2010
Electrical SystemEquipment
I OWN A 2003 FORD FOCUS. SOMETIMES THE IGNITION LOCKS AND THE KEY WILL NOT EVEN TURN IN THE IGNITION, LEAVING ME STRANDED. THIS PROBLEM BEGAN A FEW WEEKS AGO. IT HAS GOTTEN PROGRESSIVELY WORSE. UNTIL TONIGHT, WHEN THIS PROBLEM HAS OCCURRED, THE KEY WOULD TURN THE IGNITION AFTER 5 - 10 MINUTES. TONIGHT, THE PROBLEM LASTED FOR…
Read full complaint
I OWN A 2003 FORD FOCUS. SOMETIMES THE IGNITION LOCKS AND THE KEY WILL NOT EVEN TURN IN THE IGNITION, LEAVING ME STRANDED. THIS PROBLEM BEGAN A FEW WEEKS AGO. IT HAS GOTTEN PROGRESSIVELY WORSE. UNTIL TONIGHT, WHEN THIS PROBLEM HAS OCCURRED, THE KEY WOULD TURN THE IGNITION AFTER 5 - 10 MINUTES. TONIGHT, THE PROBLEM LASTED FOR OVER AN HOUR AND I HAD TO CALL A TOW. I WAS STRANDED IN A BAD AREA. HAVING LOOKED UP THIS ISSUE ONLINE, I CAN TELL IT IS AN ALL TOO COMMON PROBLEM FOR FORD FOCUS MODEL YEARS 2000 - 2003. *TR
NHTSA ODI #10330367
45,000 miles · Mar 2, 2010
Electrical SystemEquipment
2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIN…
Read full complaint
2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIND STRANGER; NEITHER COULD MY HUSBAND. SNOWING AND COLD. I HAD TO LEAVE THE CAR IN A GROCERY STORE PARKING LOT OVERNIGHT AND HOPE IT WILL BE UNHARMED IN THE MORNING. WILL PROBABLY HAVE TO HAVE CAR TOWED TO A DEALERSHIP. COULD HAVE BEEN WORSE: TWO WEEKS AGO I WAS 120 MILES FROM HOME FOR THREE DAYS AND WOULD HAVE BEEN TERRIBLY STRANDED. I UNDERSTAND THAT FORD WILL REPLACE THIS DEFECTIVE PART (IGNITION SWITCH) WITH THE SAME SWITCH, WHICH WILL ALSO BE DEFECTIVE, AND THAT I CAN LOOK FORWARD TO GETTING STRANDED AGAIN WHEN THE KEY WILL NOT TURN IN THE IGNITION SWITCH AGAIN. COST WILL BE BETWEEN $350 AND $400, PLUS TIME AWAY FROM TEACHING SCHOOL (NOT A GOOD IDEA AND FROWNED UPON BY ADMINISTRATION). THE $350-$400 WILL ONLY BUY ME ANOTHER FAULTY IGNITION SWITCH. THIS IS POTENTIALLY A LIFE-THREATENING SITUATION. OTHERS HAVE BEEN STRANDED IN FREEZING, SNOWY WEATHER NOWHERE NEAR A REPAIR SHOP, IN EXTREME HEAT WITH SMALL CHILDREN IN THE CAR, IN UNSAFE NEIGHBORHOODS AT NIGHT (SEE HTTP://WWW.FORDPROBLEMS.COM/FOCUS/KEY-WONT-TURN-IN-THE-IGNITION.SHTML COMPLAINTS). FORD SHOULD FIX THIS PROBLEM AT NO COST THROUGH A RECALL AND INSTALLATION OF A RELIABLE IGNITION SWITCH. *TR
NHTSA ODI #10315942
Mileage unknown · Nov 9, 2008
Equipment
OWNER OF A 2003 FORD FOCUS SVT. I WENT TO THE MOVIES LAST NIGHT AND WHEN I PUT MY KEY IN THE IGNITION THE IGNITION SWITCH WOULD NOT TURN. I SINCE HAVE HAD TO HAVE MY VEHICLE TOWED AND THE IGNITION FIXED. *TR
NHTSA ODI #10248067
70,000 miles · Sep 15, 2008
Engine And Engine CoolingEquipmentLatches/locks/linkages
I HAVE REPLACED THE TRANSMISSION, THE WATER PUMP, THE THERMOSTAT, AND ALL RADIATOR HOSES. THE CAR OVERHEATS DAILY STILL. THE STEREO CUTS ON AND OFF AND CAN'T BE TURNED OFF BY THE POWER BUTTON. THE REAR LEFT SEATBELT IS STUCK WHERE IT CAN'T BE USED. THE DRIVER WINDOW FELL INTO THE DOOR, WHEN THE PANEL WAS REMOVED IT SHOWED THAT T…
Read full complaint
I HAVE REPLACED THE TRANSMISSION, THE WATER PUMP, THE THERMOSTAT, AND ALL RADIATOR HOSES. THE CAR OVERHEATS DAILY STILL. THE STEREO CUTS ON AND OFF AND CAN'T BE TURNED OFF BY THE POWER BUTTON. THE REAR LEFT SEATBELT IS STUCK WHERE IT CAN'T BE USED. THE DRIVER WINDOW FELL INTO THE DOOR, WHEN THE PANEL WAS REMOVED IT SHOWED THAT THE WHOLE WIRE SYSTEM HAD SNAPPED. THE DRIVER DOOR ALSO CAN ONLY BE OPENED FROM THE INSIDE. *TR
NHTSA ODI #10242182
10 miles · Aug 26, 2008
Engine And Engine CoolingEquipment
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START IN THE MORNINGS AND IT WOULD IDLE EXTREMELY ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND REMEDY THE ISSUE. IN ADDITION, THE MOTOR MOUNTS HAD TO BE REPLACED AND THE AIR CONDITIONER WOUL…
Read full complaint
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START IN THE MORNINGS AND IT WOULD IDLE EXTREMELY ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND REMEDY THE ISSUE. IN ADDITION, THE MOTOR MOUNTS HAD TO BE REPLACED AND THE AIR CONDITIONER WOULD NOT BLOW COLD AIR. THE CONTACT IS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURES. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 85,000.
NHTSA ODI #10239817
32,765 miles · Jun 21, 2007
Equipment
I HAD NO EVENT THAT LEAD TO THE FAILURE OF THE (IGNITION) IN MY 2003 FORD FOCUS ZX3. I WAS ON MY WAY TO WORK AT 10:30 P.M. AND I STOPPED TO PUT AIR IN MY TIRES AT A LOCAL GAS STATION. WHEN I GOT BACK IN TO MY VEHICLE I PUT THE KEY IN THE IGNITION AND TRIED TO TURN THE IGNITION OVER BUT IT WOULD NOT MOVE. I TURNED THE STEERIN…
Read full complaint
I HAD NO EVENT THAT LEAD TO THE FAILURE OF THE (IGNITION) IN MY 2003 FORD FOCUS ZX3. I WAS ON MY WAY TO WORK AT 10:30 P.M. AND I STOPPED TO PUT AIR IN MY TIRES AT A LOCAL GAS STATION. WHEN I GOT BACK IN TO MY VEHICLE I PUT THE KEY IN THE IGNITION AND TRIED TO TURN THE IGNITION OVER BUT IT WOULD NOT MOVE. I TURNED THE STEERING WHEEL WHILE TRYING TO TURN THE KEY BECAUSE I THOUGHT MAYBE THE STEERING WHEEL LOCKED UP AND YET NOTHING HAPPEND. I WALKED A MILE BACK HOME AND GOT MY SPARE KEY AND RETURNED TO MY VEHICLE AND TRIED IT AGAIN AND IT TO FAILED TO TURN THE IGNITION. I HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP AND I HAD TO MISS WORK THAT EVENING. IT ENDED UP COSTING ME $336.28 TO REPAIR THE IGNITION SWITCH/TUMBLER. I LOOKED ONLINE FOR OTHER FORD FOCUS OWNERS WHO HAVE HAD THE SAME PROBLEM AND FOUND OVER 30,000 OTHER OWNERS JUST ON ONE WEBSITE THAT HAVE HAD THE SAME PROBLEM WITH THERE IGNITION. I FOUND PLENTY OF PEOPLE THAT HAVE HAD TO REPLACE THE IGNITION MORE THEN TWO TO THREE TIMES IN THERE FORD FOCUS. THIS IS A PROBLEM THAT FORD DENIES HAVING ON THERE FORD FOCUS. THE FORD FOCUS IGNITION IS MADE IN GERMANY BY A COMPANY CALLED HUF. THE FORD FOCUS IS THE ONLY FORD VEHICLE THAT HAS THE HUF IGNITION USED IN IT. THAT IS VERY IRONIC CONSIDERING THAT THE ONLY FORD VEHICLE WITH NUMEROUS IGNITION PROBLEMS IS THE FORD FOCUS. FORD NEEDS TO CORRECT THIS PROBLEM AT ONCE. FORD ALSO GOES ON TO STATE THAT THIS IS NOT A SAFETY ISSUE. I BEG TO DIFFER, FOR JUST ONE EXAMPLE OUT OF MANY THAT I COULD DESCRIBE, I LIVE IN LAS VEGAS WHERE THE HEAT CAN REACH OVER 110 EVERYDAY OF THE WEEK IN THE SUMMER. IF THE IGNITION BROKE WHILE I WAS ON THE SIDE OF THE ROAD ANY WHERE OUTSIDE OF LAS VEGAS I COULD BE STRANDED AND IF I HAD NO WATER I COULD EASILY DIE WITHIN HOURS. THIS IS A SAFETY ISSUE AND I COULD LIST A NUMBER OF SAFTEY PROBLEMS THAT COULD COME FROM THIS IGNITION PROBLEM.
NHTSA ODI #10193884
52,000 miles · Jun 12, 2007
Equipment
RECENTLY WE PURCHASE A USED 2003 FORD FOCUS THAT HAS THE BLAUPUNKT RADIO. A NEW RADIO STATION WAS PROGRAMMED AND THE BUTTON PUSHED TO STORE IT. RIGHT AFTER THE RADIO STARTED TURNING ON AND OFF WITH MUSIC BLARING THEN SILENCE THEN BLARING AGAIN OVER AND OVER. THERE WAS NO WAY TO STOP IT EVEN AFTER TURNING THE CAR OFF. I KNOW …
Read full complaint
RECENTLY WE PURCHASE A USED 2003 FORD FOCUS THAT HAS THE BLAUPUNKT RADIO. A NEW RADIO STATION WAS PROGRAMMED AND THE BUTTON PUSHED TO STORE IT. RIGHT AFTER THE RADIO STARTED TURNING ON AND OFF WITH MUSIC BLARING THEN SILENCE THEN BLARING AGAIN OVER AND OVER. THERE WAS NO WAY TO STOP IT EVEN AFTER TURNING THE CAR OFF. I KNOW THIS MAY SEEM INSIGNIFICANT BUT AT THE TIME WE WERE DRIVING ON THE HIGHWAY, THE PASSENGER SET THE STATION AND THEN THIS STARTED HAPPENING WHICH WAS VERY DISTRACTING TO THE DRIVER. IT COULD VERY EASILY HAVE CAUSED AN ACCIDENT. BLAUPUNKT SENT AN EMAIL ADMITTING THIS IS A DEFECT IF YOU SET A STATION THAT HAS BLANK RDS INFORMATION. SUBSEQUENT WEB SEARCHES SHOWED A LOT OF PEOPLE HAVE HAD THIS HAPPEN. I'M REPORTING IT BECUASE FORD PASSED IT OFF AS NO BIG DEAL BUT I THINK IT'S AN UNSAFE CONDITION.
NHTSA ODI #10193091
Mileage unknown · May 15, 2007
Air BagsEquipmentCrashInjury
I WAS ON MY WAY TO TAHOE IN FEBRUARY 2006. IT WAS RAINY AND THE ROADS WERE A LITTLE WET. WE HIT A PUDDLE AND HE CAR SPUN OUT HIT BOTH FRONT AND BACK ENDS FROM SPINNING OUT OF CONTROL AND SMASHED INTO THE SIDE WALLS. WE WERE TRAVELING ABOUT 45-50 MPH. THE AIR BAG DID NOT GO OFF. FROM SMASHING IN TO THE WALLS THE PASSENGER SE…
Read full complaint
I WAS ON MY WAY TO TAHOE IN FEBRUARY 2006. IT WAS RAINY AND THE ROADS WERE A LITTLE WET. WE HIT A PUDDLE AND HE CAR SPUN OUT HIT BOTH FRONT AND BACK ENDS FROM SPINNING OUT OF CONTROL AND SMASHED INTO THE SIDE WALLS. WE WERE TRAVELING ABOUT 45-50 MPH. THE AIR BAG DID NOT GO OFF. FROM SMASHING IN TO THE WALLS THE PASSENGER SEAT COMPLETELY BROKE BACKWARDS. ALMOST IN A LAYING DOWN POSITION AND THE SEAT BELT WAS COMPLETELY EXTENDED AND WOULDN'T RETRACT. CAR WAS TOTALED. AT THE TIME THERE WERE NO SERIOUS INJURIES. BUT 8 MONTHS AFTER THE ACCIDENT I STARTED HAVING GRAND MALL SEIZURES. *AK
NHTSA ODI #10190797
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.