NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
112 reportsClear category filterMileage unknown · Apr 8, 2003
Electrical SystemEquipmentService Brakes, Hydraulic
CONSUMER RECEIVED POOR SERVICE FROM FORD MOTOR COMPANY, AS WELL AS FROM FOLLOWING LOCAL FORD DEALERS MORANDE FORD OF BERLIN, CT AND RAY SERAPHIN FORD OF VERNON CT, AND DIFFERENT OPINIONS FROM FORD EMPLOYEES CONCERNING MULTIPLE RECALLS ON A-FRAME/STEREO/WINDSHIELD WIPER MOTOR/REAR WHEEL BEARINGS, ELECTRICAL SYSTEM, AND SUDDE…
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CONSUMER RECEIVED POOR SERVICE FROM FORD MOTOR COMPANY, AS WELL AS FROM FOLLOWING LOCAL FORD DEALERS MORANDE FORD OF BERLIN, CT AND RAY SERAPHIN FORD OF VERNON CT, AND DIFFERENT OPINIONS FROM FORD EMPLOYEES CONCERNING MULTIPLE RECALLS ON A-FRAME/STEREO/WINDSHIELD WIPER MOTOR/REAR WHEEL BEARINGS, ELECTRICAL SYSTEM, AND SUDDEN ACCELERATION/LURCHING. *AK
NHTSA ODI #10014554
Mileage unknown · Apr 4, 2003
EquipmentService Brakes, HydraulicSuspension
NAR 04/07/2003 MR. WHILE DRIVING, THE REAR TIRE DISCONNECTED FROM THE VEHICLE DUE TO A FAILED WHEEL BEARING.. THE AIR CONDITION REPEATEDLY LEAKED WATER IN THE VEHICLE. THE BRAKES WERE WORN WHICH REQUIRED NEW ROTORS. *JB
NHTSA ODI #10015271
56,750 miles · Mar 20, 2003
Engine And Engine CoolingEquipment
MY 2000 FORD FOCUS HAS MAJOR PROBLEMS FOR A CAR THAT HAS ONLY 57,000 MILES. THE ENGINE WILL STALL AND DIE ABOUT EVERY 10 SECONDS. THE GAUGES AND ALL OF THE FRONT AND REAR EXTERIOR LIGHTS WILL GO DEAD AND THE CAR WILL JUMP OUT OF GEAR. THE AIR COMPRESSOR FOR THE AIR CONDITIONER IS ALSO SHOT. *JB
NHTSA ODI #10010804
Mileage unknown · Mar 19, 2003
Electrical SystemEngine And Engine CoolingEquipment
THE VEHICLE STALLED INTERMITTENTLY, THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE MODULE, WHICH CAUSED ELECTRICAL PROBLEMS. *JB THE ODOMETER/SPEEDOMETER HAD SHUTDOWN, THE TRUNK OPENED, THE KEYLESS ENTRY IS INOPERATIVE AND SOMETIME THE PASSENGER(S) GET STUCK IN THE VEHICLE DUE TO THE FAULTY LOCKS. SCC
NHTSA ODI #10012111
18,057 miles · Mar 18, 2003
Engine And Engine CoolingEquipmentExterior Lighting
THE FRONT AND REAR BRAKES, THE FUEL PUMP, FUEL INJECTOR, HEATER CHAMBER, HALF SHAFT BEARING, THIRD BRAKE LIGHT AND SPEEDOMETER CLUSTER WERE ALL REPLACED. *AK *JB
NHTSA ODI #10009608
40,000 miles · Feb 4, 2003
EquipmentService Brakes, HydraulicCrash
I HAVE A 2000 FORD FOCUS THAT I HAVE HAD ALLOT OF PROBLEMS WITH. I SPECIALLY ORDERED THIS CAR TO HAVE ALL THE SAFETY FEATURES INCLUDING SIDE IMPACT AIR BAGS, AND ANTI LOC BRAKES. WE ORIGINALLY HAD BOUGHT THE CAR IN CA. THE FIRST PROBLEM HAPPENED AT 3000 MILES THE REAR BRAKES STARTED SQUEALING, AND THE SEAT BELT BUZZER WONT GO OF…
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I HAVE A 2000 FORD FOCUS THAT I HAVE HAD ALLOT OF PROBLEMS WITH. I SPECIALLY ORDERED THIS CAR TO HAVE ALL THE SAFETY FEATURES INCLUDING SIDE IMPACT AIR BAGS, AND ANTI LOC BRAKES. WE ORIGINALLY HAD BOUGHT THE CAR IN CA. THE FIRST PROBLEM HAPPENED AT 3000 MILES THE REAR BRAKES STARTED SQUEALING, AND THE SEAT BELT BUZZER WONT GO OFF. WE TOOK IT TO FORD WERE THEY SAID NOTHING WAS WRONG. WE MOVED TO NC WERE WE NOW LIVE. TOOK IT BACK TO FORD WITH THE SAME COMPLAINT THIS NOW 30,000 MILES. THEY SAID THEY WERE DEFECTIVE, THEY HAD THE CAR OVER NIGHT FOR THE SEAT BELT BUZZER, STILL NO PROBLEM FOUND. SO THEY REPLACED THE BRAKES. WHEN WE PICKED UP THE CAR THE SEAT BELT BUZZER DID THE JOB OF STAYING ON FOR US. IT STOPPED THE SQUEAL PROBLEM WITH THE BRAKES. 1 1/2 WEEKS LATER WE HAD AN ACCIDENT. WHITCH I MIGHT ADD THE AIR BAGS DID NOT GO OFF. ALSO IN THE ACCIDENT THE REAR SEAT CAME UNHINGED AND THREW A PLASTIC PIECE THAT HOLDS THE SEATBELT AT THE BACK OF HER HEAD CAUSING A LUMP. MY WIFE SAID THE BRAKES JUST DIDN'T WORK AS THEY DID PREVIOUSLY WITH THE NOISE. I TOOK IT OUT FOR A TEST DRIVE FOUND THE BRAKES WERE NOT ACTING RIGHT, THE CAR WOULD NOT STOP PROPERLY. TOOK IT BACK TO FORD, THEY TOLD US THAT EVERYTHING WAS FINE. A FRIEND OF OURS WAS A FORD MECHANIC AT A DIFFERENT DEALERSHIP WAS GOING TO LOOK AT IT FOR US, HE WAS KILLED THAT WEEK IN A CAR ACCIDENT UN-RELATED. SO WE LOST OUR INSIDE MECHANIC TO TELL US WHAT WAS REALLY HAPPENING. NOW AT 50,000 MILES THE NOISE IS BACK, MY WIFE WHO DRIVES THE VEHICLE SAYS EVERY ONCE IN A WHILE THE BRAKES WILL ACT UP AGAIN. NOW WE JUST DON'T HAVE THE TIME NOR THE PATIENTS TO DEAL WITH THE DEALERSHIPS ONCE AGAIN FOR NOW THE FAN BLOWER ONLY WORKS ON 3 ON THE DIAL AND THE CABLE BROKE TO SELECT DEF, VENTS, ECT. ALONG WITH THE RECALL OF THE WIPER MOTOR, AND THE NEEEDING OF NEW ROTERS ON THE FRONT. THIS CAR TO ME IS A LEMON.
NHTSA ODI #10005245
Mileage unknown · Jan 2, 2003
Electrical SystemEquipmentFuel System, Gasoline
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE REPLACEMENT OF THE LEFT DASH BOARD CLUSTER (TEMPERATURE GAUGE INOP FROM THE TIME OF PURCHASE), REATTACHMENT OF RUBBER SEAL AROUND DRIVER DOOR WINDOW, REATTACHMENT OF FUEL PUMP, REATTACHMENT OF HEADLINER IN REAR OF VEHICLE, UNCRIMPING OF FUEL LINE, LUBRICATION DRIVER DOOR HANDLE(ST…
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THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE REPLACEMENT OF THE LEFT DASH BOARD CLUSTER (TEMPERATURE GAUGE INOP FROM THE TIME OF PURCHASE), REATTACHMENT OF RUBBER SEAL AROUND DRIVER DOOR WINDOW, REATTACHMENT OF FUEL PUMP, REATTACHMENT OF HEADLINER IN REAR OF VEHICLE, UNCRIMPING OF FUEL LINE, LUBRICATION DRIVER DOOR HANDLE(STICKING), LUBRICATION OF CATCH ON REAR PASSENGER SIDE DOOR(HAD COME OPEN WHILE VEHICLE WAS IN MOTION), REPLACEMENT THE TURN SIGNAL SWITCH IN STEERING COLUMN-HAD TO BE TURNED OFF MANUALLY, PERSISTENT NOISES/VIBRATIONS IN THE FRONT END OF VEHICLE STARTING AT 36K MILES AND WAS TOLD THAT THE TIRES HAD TREAD THAT WAS TOO NARROW/WERE HIGH PERFORMANCE WHICH WASN'T NEEDED/WAS ALSO TOLD THAT THE VIBRATION WAS CAUSED BY IMPROPER TIRE CARE AND TIRE CUPPING, THE LEFT REAR SHOCK NEEDED REPLACEMENT, AND THE RADIO GOES OUT-SOMETIMES GOES OUT WHEN THE HEAT IS TURNED UP HIGH. SCC
NHTSA ODI #568582
Mileage unknown · Oct 27, 2002
Engine And Engine CoolingEquipmentUnknown Or Other
THE MAIN CONCERN IS THE ENGINE OVERHEATING. THE DASHBOARD INDICATOR DOES NOT SHOW WHEN THE ENGINE OVERHEATS. CURRENTLY WE ARE TAKING IT BACK INTO THE SHOP BECAUSE OF THE SMOKE THAT COME THROUGH THE HOOD. WE FEEL THE CAR COULD CATCH FIRE AT ANY MOMENT AND THAT IS IS UNDEPENDABLE. IT HAS BEEN TOWED TWICE. WE DO NOT FEEL WE CAN SEL…
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THE MAIN CONCERN IS THE ENGINE OVERHEATING. THE DASHBOARD INDICATOR DOES NOT SHOW WHEN THE ENGINE OVERHEATS. CURRENTLY WE ARE TAKING IT BACK INTO THE SHOP BECAUSE OF THE SMOKE THAT COME THROUGH THE HOOD. WE FEEL THE CAR COULD CATCH FIRE AT ANY MOMENT AND THAT IS IS UNDEPENDABLE. IT HAS BEEN TOWED TWICE. WE DO NOT FEEL WE CAN SELL IT BECAUSE OF ALL THE ON GOING DEFECTS AND YET WE STILL OWE $9,000 PLUS TO THE BANK ON IT. WE FEEL TRAPPED IN AN UNSAFE, UNDEPENDABLE VEHICLE. THE PROBLEMS CONTINUE. WE DON'T KNOW WHAT TO DO. DT
NHTSA ODI #768970
Mileage unknown · Oct 2, 2002
EquipmentWheels
HAD TO HAVE REAR WHEEL ASSEMBLY FIXED. RADIO AND AIR CONDITIONER WORKED SOMETIMES AND SOMETIMES NOT. THERE WERE NUMEROUS OTHER RECALLS ON THE CAR, WHICH MADE THE CAR FALL UNDER THE DESCRIPTION OF A LEMON. FORD WOULD NOT RESPOND TO COMPLAINTS. CAR WAS RETURNED AND PAPERS WERE FILED UNDER THE LEMON LAW AND NO ANSWER HAS EVER BEEN …
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HAD TO HAVE REAR WHEEL ASSEMBLY FIXED. RADIO AND AIR CONDITIONER WORKED SOMETIMES AND SOMETIMES NOT. THERE WERE NUMEROUS OTHER RECALLS ON THE CAR, WHICH MADE THE CAR FALL UNDER THE DESCRIPTION OF A LEMON. FORD WOULD NOT RESPOND TO COMPLAINTS. CAR WAS RETURNED AND PAPERS WERE FILED UNDER THE LEMON LAW AND NO ANSWER HAS EVER BEEN RECEIVED. LOAN STILL GOES AGAINST MY CREDIT. HOW CAN I GET A RESPONSE FROM THEM? WHAT DO I DO FROM HERE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768026
NHTSA ODI #10007442
Mileage unknown · Sep 24, 2002
Equipment
CONSUMER STATES THAT JACK EQUIPMENT DOES NOT INCLUDE THE PROPER SIZE LUG NUT WRENCH. INCLUDED WRENCH IS TOO SMALL AND CONSUMER HAS NOT BEEN ABLE TO FIND PROPER SIZE ANYWHERE. MFR ADVISED CONSUMER THAT IT'S THE DLR'S RESPONSIBILITY. DLR ADVISED CONSUMER THAT THEY ARE NOT ABLE TO LOCATE THE PROPER SIZE WRENCH. VEHICLE'S TIRES …
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CONSUMER STATES THAT JACK EQUIPMENT DOES NOT INCLUDE THE PROPER SIZE LUG NUT WRENCH. INCLUDED WRENCH IS TOO SMALL AND CONSUMER HAS NOT BEEN ABLE TO FIND PROPER SIZE ANYWHERE. MFR ADVISED CONSUMER THAT IT'S THE DLR'S RESPONSIBILITY. DLR ADVISED CONSUMER THAT THEY ARE NOT ABLE TO LOCATE THE PROPER SIZE WRENCH. VEHICLE'S TIRES ARE THE ORIGINAL/16 INCH.
NHTSA ODI #8019352
Official recalls
11Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
Consequence & remedy
Consequence: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Aug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
Remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Dec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA04023 · Rear Door Latch Failure
Opened Aug 18, 2004 · Closed Feb 4, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTED THAT AT TIMESA REAR DOOR, OR DOORS, COULD BE DIFFICULT TO CLOSE.OTHERS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD HAS IDENTIFIED A CONDITION OF CORROSION IN THE PAWL PIVOT AREA OF THE DOOR LATCH ASSEMBLY THAT PREVENTS PROPER ENGAGEMENT OF THE DOOR LATCH CATCH TO THE LATCH STRIKER ON THE VEHICLE BODY.BY LETTER OF FEBRUARY 1, 2005, FORD MOTOR COMPANY NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL ON MODEL YEAR 2000 THROUGH 2002 FOUR AND FIVE-DOOR FOCUS VEHICLES REGISTERED IN, OR ORIGINALLY SOLD IN, CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. DEALERS WILL INSPECT REAR DOOR LATCHES AND REPLACE BINDING LATCHES AS REQUIRED.DEALERS WILL ALSO LUBRICATE ALL REAR DOOR LATCHES TO PREVENT FUTURE CORROSION AND BINDING.A LOWER ROCKER SEAL WILL ALSO BE ADDED TO THE REAR DOORS. SEE SAFETY RECALL 05V030 FOR DETAILS.
PE04033 · Rear Door Latch Failure
Opened Apr 8, 2004 · Closed Aug 20, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR COMING OPEN.SEVERAL OF THE COMPLAINANTS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD'S RESPONSE TO THE PRELIMINARY EVALUATION INFORMATION REQUEST PROVIDED 19 CONSUMER REPORTS AND 28 WARRANTY CLAIMS ATTRIBUTED TO THE DOOR LATCH WHERE THE DOORS CAME OPEN WHILE THE VEHICLES WERE BEING DRIVEN.THREE (3) OF THE 17 OPENING ODI REPORTS WERE DUPLICATED IN FORD'S RESPONSE.THIS INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA04-023 FOR FURTHER STUDY.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02032 · Engine Compartment Fires
Opened Mar 12, 2002 · Closed Jul 31, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
PE02016 · Rear Wheel Bearing
Opened Feb 8, 2002 · Closed Nov 8, 2002
Status: closed (inferred from source dates) · Wheels
There is no summary currently available
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