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NHTSA owner reports · September 18, 2026 snapshot.

248 crash reports118 fire reports129 injury reports

Electrical System complaints

1,343 reports

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Mileage unknown · Mar 17, 2006

Electrical System

THE IGNITION WON'T TURN SO THE VEHICLE WON'T START. IT LEFT ME STRANDED AT WORK AND NOW DOWN TO ONE CAR FOR ME AND MY WIFE. WE HAVE NOT BEEN ABLE TO REPAIR IT YET DUE TO THE COST OF A REPLACEMENT PART AND TO GET IT TOWED TO A SERVICE STATION. *NM

NHTSA ODI #10152939

89,990 miles · Mar 15, 2006

Electrical System

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I BOUGHT MY FORD FOCUS WITH 19 MILES ON IT IN JUNE OF 2000 FROM THE TIME I BOUGHT IT I HAD ISSUES WITH THE KEY GETTING STUCK IN THE IGNITION OR FAILING TO TURN, OR REQUIRING EXCESSIVE PRESSURE TO GET IT TO TURN. AFTER MANY MINUTES OF WORK I WAS GENERALLY ABLE TO FORCE THE IGNITION TO TURN. EVENTUALLY I COULD NO LONGER FORCE THE SYSTEM TO WORK. I HAVE ASKED SEVERAL DEALERSHIPS ABOUT THIS ISSUE AND THEY STATE IT IS A KNOWN PROBLEM BUT FORD DOES NOT ACKNOWLEDGE RESPONSIBILITY. TO REPAIR THIS ISSUE I MUST HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE THE IGNITION REPLACED. *NM

NHTSA ODI #10152741

Mileage unknown · Mar 14, 2006

Electrical System

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OUR FORD FOCUS HAS BEEN NOTHING BUT PROBLEM SINCE WE BOUGHT THE THING. THE WIRING WAS SHOT ABOUT 4 MONTHS IN, AND WE COULD NO LONGER USE THE ELECTRONIC LOCKS, OR TRUNK OPENER. HOWEVER, THE LATEST PROBLEM WOULD BE THE IGNITION. I WAS GETTING GAS WHEN I WENT TO PUT THE KEY IN THE IGNITION AND IT WAS STUCK. LUCKILY, AFTER A BRIEF PANICK ATTACK I MANAGED TO GET IT TO START. TODAY, UNFORTUNATELY WE WEREN'T SO LUCKY, AND THE STEERING WHEEL, BRAKE PEDAL AND IGNITION ARE ALL FROZEN AND ARE UNABLE TO START THE CAR. I NOW HAVE NO VEHICLE FOR WORK TOMORROW MORNING, AND AM FURIOUS WITH THIS UNRELIABLE VEHICLE. SOMEONE MUST DO SOMETHING ABOUT THIS! *NM

NHTSA ODI #10152724

Mileage unknown · Feb 27, 2006

Electrical System

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I HAVE A 2000 FOCUS. THE PROBLEM WITH THIS IS CAR IS THAT RECENTLY THE IGNITION CYLINDER LOCKED UP. I HAVE BEEN READING ON FORUMS, AND HAVE TALKED TO MY MECHANIC ABOUT THIS, AND THEY SAY THAT THIS IS A COMMON THING ON FORD FOCUS MODELS 2000 AND 2001. ITS INCREDIBLE FORD HAS NOT DONE A RECALL. I REALLY NEED MY CAR FOR WORK AND OTHER TASKS I MUST DO, BUT THERE'S NOTHING I CAN DO BUT WASTED OVER 400 DOLLARS TO GET IT FIXED. ITS RIDICULOUS. I HOPE YOU ALL CAN DO SOMETHING ABOUT THIS. THIS IS GETTING FRUSTRATING. *JB

NHTSA ODI #10151276

43,000 miles · Feb 16, 2006

Electrical System

COULDN'T TURN THE KEY IN THE IGNITION TO START THE CAR. HAD CAR TOWED AND THE IGNITION SWITCH REPLACED AT A COST OF MORE THAN $300. THE CAR IS 5 YEARS OLD WITH ONLY 43,000 MILES ON IT. *NM

NHTSA ODI #10150403

50,129 miles · Feb 13, 2006

Electrical System

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OUR YEAR 2000 FORD FOCUS HAS A FAULTY IGNITION CYLINDER THAT FREQUENTLY JAMS. MY WIFE HAS BEEN LEFT STRANDED TWICE AS A RESULT. WE RECENTLY SAW A PUBLIC ADVOCATE PROGRAM THAT INDICATED THESE CARS FROM YEAR 2000-20005 ARE HAVING AN EPIDEMIC OF THE SAME PROBLEM BUT FORD IS REFUSING TO REPLACE THE PARTS IF THEY ARE NOT UNDER WARRANTY. OUR CAR IS STILL UNDER WARRANTY BECAUSE WE BOUGHT THE VERY EXPENSIVE 7 YEAR WARRANTY. A GREAT MAJORITY OF PEOPLE BUYING AT THIS PRICE POINT WOULDN'T BE ABLE TO AFFORD THAT KIND OF WARRANTY OR THE +$500 REPAIR. *JB

NHTSA ODI #10150094

92,000 miles · Feb 12, 2006

Electrical System

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FORD FOCUS SE IGNITION KEY SWITCH LOCK-UP. THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM -- KEY WON'T TURN, STEERING WHEEL IS LOCKED, AND THE GEAR SHIFT WON'T MOVE. THE FIRST TIME, I WAS ABLE TO MANIPULATE THE KEY AND FINALLY START THE CAR. THIS TIME, IT IS SUNDAY AND I AM STRANDED. A LOCKSMITH TOLD ME THAT FORD IS THE ONLY ONE WHO HAS PARTS AND IT WILL BE A VERY EXPENSIVE REPAIR. SO TOMORROW, I WILL HAVE TO RENT A CAR TO KEEP A DOCTOR'S APPOINTMENT AND HAVE THE FOCUS TOWED TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH FORD (I JUST CHECKED THE INTERNET) AND THEY REFUSE TO RECALL THESE CARS TO FIX THIS VERY DANGEROUS PROBLEM. THANKFULLY, I WAS IN A WELL-LIGHTED, SAFE AREA OF THE CITY. I SHUDDER TO THINK OF WHAT MAY HAVE HAPPENED IF I HAD BEEN STRANDED IN A HIGH-RISK AREA. THE FOUNDER OF FORD MOTOR COMPANY BUILT THE COMPANY ON REPUTATION AND HIGH STANDARDS WITH CUSTOMER SATISFACTION ALWAYS IN MIND. WHAT HAS HAPPENED TO THIS GREEDY ORGANIZATION NOW RUN BY MR. BILL FORD WHO CARES NOTHING ABOUT THE SAFETY AND QUALITY OF ITS CARS AS HIS ANCESTORS DID? RECALL THIS CAR NOW -- ENOUGH IS ENOUGH!. *JB

NHTSA ODI #10150052

82,000 miles · Feb 8, 2006

Electrical SystemFuel System, Gasoline

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DT*: THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. THE DEALER DETERMINED THAT THERE WAS A RECALL ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY (NHTSA RECALL, #06V025000). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FUEL PUMP HAS BEEN REPLACED TWICE. THE IGNITION SWITCH HAS BEEN REPLACED THREE TIMES. UPDATED 3/9/2006 - *NM

NHTSA ODI #10149826

Mileage unknown · Feb 6, 2006

Electrical System

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1. I DROVE TO A RESTAURANT AND TURNED OFF MY CAR, WHICH IS A FORD FOCUS YEAR 2000. LATER WHEN I CAME BACK TO START MY CAR I COULD NOT GET THE KEY ALL THE WAY INTO THE IGNITION. 2. I TRIED SO MANY THINGS TO GET MY KEY INTO THE IGNITION, BUT I HAD TO LEAVE IT THERE OVERNIGHT IN THE PARKING LOT AND THEN HAD IT TOWED THE NEXT DAY. 3. AT THE MOMENT I AM LOOKING INTO EITHER A LOCKSMITH OR SEEING IF SUCH A REPLACEMENT WILL BE UNDER WARRANTY. I HAVE READ THAT THIS IS A COMMON PROBLEM AND IT HAS TO DO WITH THE IGNITION SWITCH. *NM

NHTSA ODI #10149502

Mileage unknown · Feb 4, 2006

Electrical System

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THIS IS THE THIRD TIME THAT I WILL HAVE TO GET MY IGNITION SWITCH REPLACED ON MY 2000 FORD FOCUS BECAUSE IT WILL NOT TURN. THE FIRST TIME THE SWITCH WAS DRILLED OUT ON WARRANTY. THE SECOND TIME THE KEY WOULD NOT TURN AND THE REPLACED IT UNDER THE REPAIR WARRANTY. IT HAPPENED AGAIN A LITTLE OVER A YEAR LATER. THIS TIME I WAS TOLD BY THE TOW TRUCK DRIVER TO HIT IT WITH SOMETHING. I HAVE USED THIS METHOD TO TURN THE KEY EVERY DAY FOR THE LAST 2 YEARS. THIS WORKED UNTIL NOW. *NM

NHTSA ODI #10149452

Official recalls

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

03V482000 · Fuel System, Gasoline

Nov 19, 2003

ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.

Consequence & remedy

Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.

Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

02V288000 · Electrical SYSTEM:12V/24V/48V Battery:cables

Nov 6, 2002

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.

Consequence & remedy

Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.

Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

02V289000 · Steering:linkages

Nov 6, 2002

CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.

Consequence & remedy

Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

01V258000 · Visibility:windshield Wiper/washer:motor

Aug 8, 2001

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Consequence & remedy

Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

00V418000 · Seats:front Assembly:recliner

Dec 14, 2000

VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.

Consequence & remedy

Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.

00V411000 · Electrical System:wiring

Dec 6, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.

Consequence & remedy

Consequence: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.

00V302000 · Vehicle Speed Control:cables

Oct 12, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.

Consequence & remedy

Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

00V303000 · Wheels:lugs/nuts/bolts/studs

Oct 12, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.

Consequence & remedy

Consequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

00V218000 · Structure:frame And Members

Aug 11, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.

Remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.

99V346000 · Vehicle Speed Control

Dec 3, 1999

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.

Consequence & remedy

Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

EA04023 · Rear Door Latch Failure

Opened Aug 18, 2004 · Closed Feb 4, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch

THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTED THAT AT TIMESA REAR DOOR, OR DOORS, COULD BE DIFFICULT TO CLOSE.OTHERS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD HAS IDENTIFIED A CONDITION OF CORROSION IN THE PAWL PIVOT AREA OF THE DOOR LATCH ASSEMBLY THAT PREVENTS PROPER ENGAGEMENT OF THE DOOR LATCH CATCH TO THE LATCH STRIKER ON THE VEHICLE BODY.BY LETTER OF FEBRUARY 1, 2005, FORD MOTOR COMPANY NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL ON MODEL YEAR 2000 THROUGH 2002 FOUR AND FIVE-DOOR FOCUS VEHICLES REGISTERED IN, OR ORIGINALLY SOLD IN, CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. DEALERS WILL INSPECT REAR DOOR LATCHES AND REPLACE BINDING LATCHES AS REQUIRED.DEALERS WILL ALSO LUBRICATE ALL REAR DOOR LATCHES TO PREVENT FUTURE CORROSION AND BINDING.A LOWER ROCKER SEAL WILL ALSO BE ADDED TO THE REAR DOORS. SEE SAFETY RECALL 05V030 FOR DETAILS.

PE04033 · Rear Door Latch Failure

Opened Apr 8, 2004 · Closed Aug 20, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch

THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR COMING OPEN.SEVERAL OF THE COMPLAINANTS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD'S RESPONSE TO THE PRELIMINARY EVALUATION INFORMATION REQUEST PROVIDED 19 CONSUMER REPORTS AND 28 WARRANTY CLAIMS ATTRIBUTED TO THE DOOR LATCH WHERE THE DOORS CAME OPEN WHILE THE VEHICLES WERE BEING DRIVEN.THREE (3) OF THE 17 OPENING ODI REPORTS WERE DUPLICATED IN FORD'S RESPONSE.THIS INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA04-023 FOR FURTHER STUDY.

EA02022 · Engine Stalling

Opened Sep 9, 2002 · Closed Jan 16, 2004

Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages

CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.

Additional source detail variants (3)

Fuel System, Gasoline:delivery:fuel Pump

Fuel System, Other:delivery:fuel Pump

Vehicle Speed Control:linkages

EA02023 · Front Susp Collapse/wheel Separation

Opened Sep 9, 2002 · Closed Feb 19, 2003

Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint

SEE ATTACHED REPORT.

Additional source detail variants (4)

Suspension:front:control Arm

SEE ATTACHED REPORT.

Suspension:front:control Arm:lower Arm

SEE ATTACHED REPORT.

Suspension:front:control Arm:lower Ball Joint

SEE ATTACHED REPORT.

Suspension:front

SEE ATTACHED REPORT.

EA02017 · Burn Injuries Due To Air Bag Deployment

Opened Aug 16, 2002 · Closed Aug 15, 2003

Status: closed (inferred from source dates) · Air Bags

ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA02014 · Engine Compartment Fires

Opened Jul 31, 2002 · Closed Nov 13, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

PE02044 · Front Suspension Lower Control Arm

Opened May 1, 2002 · Closed Sep 9, 2002

Status: closed (inferred from source dates) · Suspension

There is no summary currently available

PE02040 · Engine Stalling

Opened Apr 4, 2002 · Closed Sep 9, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.

PE02032 · Engine Compartment Fires

Opened Mar 12, 2002 · Closed Jul 31, 2002

Status: closed (inferred from source dates) · Electrical System

No summary supplied.

PE02026 · Inappropriate Air Bag Deployment

Opened Feb 28, 2002 · Closed Sep 18, 2002

Status: closed (inferred from source dates) · Air Bags

There is no summary currently available

PE02020 · Air Bag Burn Injuries/vehicle Fires

Opened Feb 11, 2002 · Closed Aug 16, 2002

Status: closed (inferred from source dates) · Air Bags

INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.

PE02016 · Rear Wheel Bearing

Opened Feb 8, 2002 · Closed Nov 8, 2002

Status: closed (inferred from source dates) · Wheels

There is no summary currently available