My car thinks passenger door is constantly open. And my car alarm goes off sporadically all hours of day and night. Rain sleet or snow even hot weather.
2014 Ford Flex
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Ford Flex do not stand out strongly from the model-year median of 139.
About this comparison →How this year compares
Owner complaints by model year
Compare all Flex years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
163 reports with mileage · 86 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
249 reportsThe Driver Door Ajar light comes on even when the door has been closed. It takes a few times of closing the door hard before the light goes off. The alert means the interior lights stay on and it keeps alerting me that I'm not in Park. If I can't get the alert light to go off, this would be a hazard to driving, especially at …
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The Driver Door Ajar light comes on even when the door has been closed. It takes a few times of closing the door hard before the light goes off. The alert means the interior lights stay on and it keeps alerting me that I'm not in Park. If I can't get the alert light to go off, this would be a hazard to driving, especially at night.
THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS MADE AWARE OF THE RECALL BUT …
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THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT PARTS WERE NOT BEING MADE AVAILABLE BY THE MANUFACTURER TO REMEDY THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I TOOK MY FORD FLEX IN FOR A RECALL FOR THE REAR TOE LINKS ON 1/6/21 AT 55,000 MILES SINCE THE RECALL WAS OPEN FOR MY CAR. EVEN THOUGH I WAS NOT EXPERIENCING ANY ISSUES. WHILE DRIVING MY CAR ON MAY 1, THE REAR WOULD SWAY ON ME AND I DIDN'T FEEL SAFE. I HAD THE CAR TOWED TO THE SAME DEALERSHIP THAT DID THE RECALL AND THEY FOUND T…
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I TOOK MY FORD FLEX IN FOR A RECALL FOR THE REAR TOE LINKS ON 1/6/21 AT 55,000 MILES SINCE THE RECALL WAS OPEN FOR MY CAR. EVEN THOUGH I WAS NOT EXPERIENCING ANY ISSUES. WHILE DRIVING MY CAR ON MAY 1, THE REAR WOULD SWAY ON ME AND I DIDN'T FEEL SAFE. I HAD THE CAR TOWED TO THE SAME DEALERSHIP THAT DID THE RECALL AND THEY FOUND THAT THE TOE LINKS WERE FAULTY. THAT HAD JUST BEEN REPLACED DUE TO THE RECALL. NOT SURE IF THE REPLACEMENT PARTS FOR THE RECALL ARE FAILING FOR EVERYONE.
TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STA…
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TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD REACH OUT TO THE LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FORD NOTIFIED MY IN MARCH OF 2020 OF AN OPEN RECALL ON THE REAR SUSPENSION TOE LINK, AND THAT I SHOULD SCHEDULE AN APPOINTMENT WITH SERVICE TO HAVE THIS TAKEN CARE OF. I TOOK THE CAR INTO THE DEALER (FUTURE FORD IN SACRAMENTO, CA) IN JULY OF 2020 AND THEY SAID THEY DIDN'T HAVE THE PARTS YET AND TO TRY BACK IN Q3. I RECEIVED A …
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FORD NOTIFIED MY IN MARCH OF 2020 OF AN OPEN RECALL ON THE REAR SUSPENSION TOE LINK, AND THAT I SHOULD SCHEDULE AN APPOINTMENT WITH SERVICE TO HAVE THIS TAKEN CARE OF. I TOOK THE CAR INTO THE DEALER (FUTURE FORD IN SACRAMENTO, CA) IN JULY OF 2020 AND THEY SAID THEY DIDN'T HAVE THE PARTS YET AND TO TRY BACK IN Q3. I RECEIVED A SECOND LETTER IN OCTOBER OF 2020, AGAIN STATING TO SCHEDULE SERVICE TO HAVE THE RECALL WORK PERFORMED AND WAS TOLD THEY STILL DID NOT HAVE THE PARTS. I CALLED AGAIN IN DECEMBER OF 2020 AND AGAIN IN FEBRUARY OF 2021, AND AGAIN IN MARCH OF 2021 AND THEN WAS TOLD TO CALL BACK IN APRIL. I CALLED LAST WEEK AND WAS TOLD THAT THE PARTS ARE STILL NOT AVAILABLE AND THAT THERE WAS A NATIONAL BACKORDER. AFTER CALLING SEVERAL DEALERSHIPS IN MY AREA, INCLUDING ONES THAT WERE HOURS AWAY (I WAS WILLING TO TAKE THE CAR THERE TO GET IT FIXED), I WAS TOLD THERE ARE NO PARTS ANYWHERE. I AM MOVING ACROSS THE COUNTRY (2500 MILES) AND AM WORRIED THIS PART WILL FAIL (AS DETAILED IN THE RECALL NOTICE) AND HAVE ALSO HAD TO REPLACE TWO REAR TIRES BECAUSE THEY ARE WEARING IMPROPERLY, I BELIEVE DUE TO THIS ISSUE. THE CAR IS ALSO LOUDER THAN BEFORE AND I BELIEVE THIS IS RELATED TO THE TOE LINK ISSUE AS WELL. I WAS TOLD EACH TIME I CALLED THAT MY VIN IS A "MUST REPAIR" RATHER THAN JUST HAVING IT INSPECTED TO SEE IF IT IS DAMAGED OR NOT. HOW CAN FORD ALLOW THIS TO HAPPEN FOR THE LAST YEAR+ AT THIS POINT? THIS SEEMS UNREASONABLE AND COSTLY TO ME AS I AM GOING TO KEEP WEARING MY TIRES IMPROPERLY BECAUSE OF THIS ISSUE. PICTURES OF THE UNEVEN WEAR ON THE REAR TIRES ARE ATTACHED.
VEHICLE CRANKS BUT WON'T START. CODE READER READS P0627 FUEL PUMP CONTROL CIRCUIT OPEN. THE VEHICLE WAS IN MOTION AND THEN STOPPED. I HAD MY TANK ALMOST FULL.
TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH ON A MOUNTAIN PATH WITH SNOW ON THE GROUND AT SPEEDS OF APPROXIMATELY 45 MPH, AN AUDIBLE ALARM ACTIVATED AND THE MESSAGE POWER STEERING LOST DISPLAYED BEFORE THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY…
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TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH ON A MOUNTAIN PATH WITH SNOW ON THE GROUND AT SPEEDS OF APPROXIMATELY 45 MPH, AN AUDIBLE ALARM ACTIVATED AND THE MESSAGE POWER STEERING LOST DISPLAYED BEFORE THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WRIGHT FORD LOCATED AT 1835 S HWY 97, REDMOND, OR 97756 WHO DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE AND THE STEERING RACK NEEDED TO BE REPLACED. IN ADDITION, IT WAS ALSO DETERMINED THAT THE CHASSIS BOLTS HAD RUSTED ON THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT'S WIFE WAS ATTEMPTING TO START THE VEHICLE HOWEVER, THE STEERING WHEEL CEASED. THE STEERING ASSIST FAULT LIGHT ILLUMINATED ALONG WITH ANOTHER UNKNOWN WARNING LIGHT. THE CONTACT WAS ABLE TO START THE VEHICLE AND THE VEHICLE WAS DRIVEN TO FORD OF DALTON (925 SHUGART RD, DALTON, GA…
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TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT'S WIFE WAS ATTEMPTING TO START THE VEHICLE HOWEVER, THE STEERING WHEEL CEASED. THE STEERING ASSIST FAULT LIGHT ILLUMINATED ALONG WITH ANOTHER UNKNOWN WARNING LIGHT. THE CONTACT WAS ABLE TO START THE VEHICLE AND THE VEHICLE WAS DRIVEN TO FORD OF DALTON (925 SHUGART RD, DALTON, GA 30720) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,000.
MY "FUEL PUMP MODULE" ON MY NON ECO BOOST 3.5 SUDDENLY STOPPED FUNCTIONING. THE SAME MODULE WAS RECALLED ON THE ECO BOOST 3.5 ENGINE. I HAD JUST DRIVEN 800 PLUS MILES IN TWO DAYS AND THE ENGINE WORKED PERFECTLY. TWO DAYS LATER, IT WOULD NOT START, WHILE PARKED IN THE DRIVEWAY. A DAY LATER IT STARTED. A DAY AFTER THAT IT WOU…
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MY "FUEL PUMP MODULE" ON MY NON ECO BOOST 3.5 SUDDENLY STOPPED FUNCTIONING. THE SAME MODULE WAS RECALLED ON THE ECO BOOST 3.5 ENGINE. I HAD JUST DRIVEN 800 PLUS MILES IN TWO DAYS AND THE ENGINE WORKED PERFECTLY. TWO DAYS LATER, IT WOULD NOT START, WHILE PARKED IN THE DRIVEWAY. A DAY LATER IT STARTED. A DAY AFTER THAT IT WOULD NOT START, AGAIN WHILE PARKED. I GOOGLED THE PROBLEM AND REPLACED THE PART, AND IT HAS WORKED PERFECTLY EVER SINCE. IT WOULD HAVE BEEN A REAL ISSUE IF IT HAD FAILED WHILE DRIVING THROUGH WEST TEXAS DURING THE SUB ZERO FREEZING TEMPS.
Official recalls
420V072000 · Suspension:rear
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
16V621000 · Fuel System, Gasoline:delivery:fuel Pump
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
14V710000 · Seats
Nov 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
14V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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