2014 Ford Flex

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT NOTICED A SMALL CRACK IN THE SIDE WINDOW. THE VEHICLE WAS TAKEN TO SAYBROOK FORD (1 FORD DR, OLD SAYBROOK, CT 06475 (860) 388-1293). THE DEALER STATED THAT THERE WAS NO RECALL FOR THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE COULD NOT START AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP AND THE FUEL MODULE WERE DEFECTIVE AND THE BATTERY DIED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED OR IF THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

A LOSS OF POWER TO THE FUEL PUMP CAUSED THE ENGINE TO STALL AND PREVENTED THE VEHICLE FROM STARTING. THIS HAPPEN IN THE MIDDLE OF A BUSY INTERSECTION CAUSING A MAJOR SAFETY INCIDENT. THIS VEHICLE WAS SUBJECT TO A RECALL AND INSPECTED FOR THE SAME PROBLEM IN 2016. THE PART WAS REPLACED AND FAILED IN SPITE OF THE FACT THAT THE INSPECTION WAS MADE BY THE FORD DEALER. WHEN THE CAR STALLS THERE IS A LOSS OF POWER STEERING AND POWER BRAKES. IF THIS OCCURS AT HIGHWAY SPEEDS IT COULD BE VERY SERIOUS. IT APPEARS THAT THE ORIGINAL ATTEMPT BY FORD TO ADDRESS THIS PROBLEM HAS NOT BE EFFECTIVE.

TAKATA RECALL - MY WIFE WAS TRAVELING ON HWY 70 IN TEXAS TOWARDS VERNON. SHE WAS TRAVELING APPROXIMATELY 73MPH AND STRUCK A DEER. WHEN SHE STRUCK THE DEER THE THE AIRBAGS (BOTH FRONT AIRBAGS) DIDN'T DEPLOY AND THE SEATBELTS DID NOT LOCK AS DESIGNED. BASED ON MY RESEARCH OF YOUR SITE AND THE NHTSA GUIDELINES ON THE DEPLOYMENT OF AIRBAGS...I BELIEVE THERE IS A PROBLEM. ANYTHING BEING STRUCK AT THAT SPEED, SHOULD'VE DEPLOYED THE AIRBAGS AND MY WIFE'S APPLICATION OF THE BRAKES AT THAT SPEED SHOULD HAVE LOCKED THE SAFETY RESTRAINTS. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, TO INCLUDE ENGINE COMPARTMENT DAMAGE AND THE LOSS OF BOTH HEADLIGHTS OPERABILITY.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN. THE CONTACT STATED THAT THE EXHAUST CAUSED THE CONTACT TO BE HOSPITALIZED ON THREE OCCASIONS. THERE WAS NO CRASH INVOLVED. THE CONTACT STATED THAT SUBSEQUENT BLOOD TESTS SHOWED TRACES OF CARBON MONOXIDE IN THE BLOOD. ADDITIONALLY, THE CONTACT STATED THAT SHE CONSTANTLY EXPERIENCED SEVERE HEADACHES AFTER DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO GOSCH FORD (150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO TRACE OF CARBON MONOXIDE IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR INSPECTION. THE CONTACT WAS INFORMED OF A FEE, BUT WOULD BE REIMBURSED FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT AFTER A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. IN ADDITION, THE CONTACT STATED THAT THERE WAS ROUGH IDLING. THE CONTACT MANAGED TO THE PULL VEHICLE OVER, SHUT THE VEHICLE OFF WAITED FIFTEEN MINUTES, RESTARTED THE VEHICLE HOWEVER THE FAILURE REOCCURRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SAMES KINGSVILLE FORD, 2501 S HWY 77, KINGSVILLE,TX, 78363) WHERE IT WAS PENDING A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) DUE TO THE VEHICLE NOT BEING A TURBO. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.