2014 Ford Flex

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SOUND FORD LOCATED AT 101 SW. GRADY WAY, RENTON, WA 98057, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE REAR TOE LINK FRACTURED. THE VEHICLE WAS TAKEN TO PRIME FORD - SACO (857 PORTLAND RD, SACO, ME 04072), AND IT WAS DIAGNOSED AND CONFIRMED THAT THE REAR TOE LINK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PAID OUT OF POCKET TO HAVE THE VEHICLE REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HANSEL FORD 3075 CORBY AVE, SANTA ROSA, CA 95407, (707) 623-1426 WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A TOW FACILITY AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNED A 2014 FORD FLEX. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AND THE REAR OF THE VEHICLE DROPPED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO A LOT. AN INSURANCE ADJUSTER CAME TO THE SENE AND DECLARED THE VEHICLE TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 122,393.

TL*THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE IMPACTED THE CURB AND STARTED TO JERK UNCONTROLLABLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE AXLE FRACTURED AND THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 22,000. THE VIN NUMBER WAS UNAVAILABLE.