2013 Ford Flex

MY CAR IS AFFECTED BY THE SAME RECALL AS MANY OTHER FORD FLEX VEHICLES, HOWEVER, MY VEHICLE IS NOT LISTED AS PART OF THE RECALL. I AM HAVING ISSUES WITH THE FUEL PUMP CONTROL MODULE OF MY VEHICLE AND IT WILL NOT START. IT CRANKS AND ACTS LIKE IT WANTS TO START HOWEVER IT WILL NOT START DUE TO THE LACK OF FUEL CREATED BY THE FUEL PUMP MODULE.

MY DRIVER SIDE PASSANGER DOOR AJAR, DOME LIGHTS WON'T GO OFF, MY 4YR OLD DAUGHTER SITS ON THAT SIDE, WAS DRIVING AND IT HAPPEND DOOR WOULD NOT LOCK, TOOK TO FORD DEALER, WAS QUOTED $435. HAVE TO HAVE IT REPLACED AS IT IS DRAINING MY BATTER, AND MAKING CAR ALARM GO OFF, IT HAPPENS IN MOTION, AND STATIONARY, IT IS VERY UNSAFE, AND SHOULD BE RECALLED

THIS CAR IS RIDDLED WITH ELECTRICAL PROBLEMS MOST IMPORTANTLY THE PASSENGER DOOR DOESN'T READ CLOSED SO THE DOORS WON'T LOCK WHEN YOU START DRIVING ALLOWING MY 3 YEAR OLD NIECE TO OPEN THE DOOR AT 20 MPH ALMOST GIVING MY WIFE A HEART ATTACK. THEN THE ALARM GOES OFF AT ALL KINDS OF RANDOM TIMES, IF THIS HAPPENS WHILE DRIVING IT ALSO SHUTS OFF AND LOCKS THE STEERING WHEEL DISALLOWING YOU TO GET THE VEHICLE OFF THE ROAD LUCKILY I LIVE IN A SMALL PLACE WHERE IT'S NOT BEEN A COTASTRIFY. ALSO JUST RECENTLY A CRASH INDICATION MODULE DECIDED IT HA D BEEN IN AN ACCIDENT AND STRANDED MY WIFE 75 MILES FROM HOME. ODDLY I HAVE A FAMILY FRIEND WHO TRADED HER FLEX IN FOR THE SAME REASONS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO BUCKEYE FORD LINCOLN (2343 W MICHIGAN ST, SIDNEY, OH 45365, (800) 700-0050) WHERE IT WAS DIAGNOSED WITH A FUEL PUMP MODULE FAILURE AND THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RCM MODULE NEEDED REPLACEMENT. UPON FURTHER INVESTIGATION, THE FAILURE WAS DISCOVERED TO BE A WIRING ISSUE FROM THE FUEL PUMP REPAIRS. THE VEHICLE WAS REWIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE POWER STEERING WAS LOST WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A STEERING RACK FAILURE, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER'S WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED, AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 72,018.

1. DRIVER AND PASSENGER SIDE DOOR SENSOR/LATCH/ELECTRICAL MALFUNCTION. DOOR IS AJAR WARNING DOES NOT TURN OFF. DOORS CANNOT LOCK WHEN DRIVING. MAJOR SAFETY ISSUE FOR KIDS IN BACK SEATS. ALARM GOES OFF ANYTIME RANDOMLY. DRAINS BATTERY AND AFFECTS ELECTRICAL SYSTEM. FAULTY BACK UP CAMERA. 2. WATER PUMP FAILURE UNDER ENGINE. COVERED BY 6YR/60K WARRANTY, FAILED AT 62K MILES. REPLACEMENT COST IS AN EXTREME HIGH COST OF $2700.

2013 FORD FLEX WOULD TURN OVER JUST FINE (BATTERY WAS FINE) BUT WOULD NOT START. IT ACTED LIKE IT WAS NOT GETTING ANY FUEL (WHICH WAS THE CASE). FORTUNATELY, I WAS NOT DRIVING AT THE TIME AS THAT WOULD HAVE BEEN A POTENTIALLY SERIOUS SITUATION. THE DEALERSHIP REPLACED THE FUEL PUMP DRIVER MODULE (PART #AA8Z 9D370 B) WHICH IS UNDER RECALL FOR OTHER MODELS OF MY VEHICLE BUT NOT MINE. AFTER RESEARCHING THE INTERNET, THIS IS A PREVALENT ISSUE AND SHOULD BE ADDRESSED FOR ALL ENGINE MODELS (NOT JUST ONE).

2013 NA 3.5L FIRED FLEX FUEL PUMP CONTROL MODULE (PART # AA8Z 9D370 B) FAILURE HAS LED TO ME BEING STRANDED 3 TIMES AND CAUSED THE VEHICLE TO STALL TWICE (ONCE WHILE IN MOTION). FORD HAS RECALLED THE 2013-2015 FORD FLEX WITH THE 3.5L ECOBOOST (TURBOCHARGED) ENGINE FOR THE SAME ISSUE (FUEL PUMP CONTROL MODULE FAILURE/REPLACEMENT), AND USES THE SAME PART IN BOTH VEHICLES (PART # AA8Z 9D370 B). VEHICLE FAILED TO START WHEN PARKED 3 SEPARATE TIMES, RESULTING IN IT BEING TOWED TO A DEALERSHIP TWICE. VEHICLE STALLED ONCE WHILE STATIONARY, AND ONCE WHILE IN MOTION WITHOUT WARNING. DEALER INDICATED THAT THE FUEL PUMP CONTROL MODULE IS AT FAULT AND NOT UNDER RECALL. FORD OPENLY RECALLED THE TURBOCHARGED FLEX FOR THE SAME PART THAT HAS FAILED IN THE NATURALLY ASPIRATED VERSION THAT I HAVE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO JACK DEMMER FORD (37300 MICHIGAN AVE, WAYNE, MI 48184, (734) 721-2600) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS INSUFFICIENT FUEL PRESSURE GOING TO THE ENGINE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED CASE NUMBER: TAS13866368. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.