NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
78 reportsClear category filter30,000 miles · Jul 26, 2016
Unknown Or Other
2013 FORD FOCUS TITANIUM WHICH HAS A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. I WAS DRIVING DOWN THE ROAD AS MY DRIVER SIDE FRONT DOOR OPENED AND I WAS UNABLE TO SHUT MY DOOR. I HAVE FILED A COMPLAINT WITH FORD CORPORATE, PEORIA FORD, JONES FORD, NATIONAL HIGHWAY SAFETY ADMINI…
Read full complaint
2013 FORD FOCUS TITANIUM WHICH HAS A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. I WAS DRIVING DOWN THE ROAD AS MY DRIVER SIDE FRONT DOOR OPENED AND I WAS UNABLE TO SHUT MY DOOR. I HAVE FILED A COMPLAINT WITH FORD CORPORATE, PEORIA FORD, JONES FORD, NATIONAL HIGHWAY SAFETY ADMINISTRATION, CONTACTED A LOCAL NEWS REPORTER WHO DID AN ARTICLE ON THE SAME CAR AS MINE WHICH FORD ENDED UP PAYING FOR AFTER THE ARTICLE WAS MADE PUBLIC, BETTER BUSINESS BUREAU, AND SEVERAL OTHER REPORTS MADE. I HAVE A CLAIM WITH FORD CORPORATE HOWEVER THEY ARE DENYING ANY INTERNAL ASSISTANCE FOR FIXING THIS REPAIR DUE TO IT BEING A DEFECTIVE PART HOWEVER NOT INCLUDED IN THE RECALL CURRENTLY AS 2013 FORD FUSION AND 2013 FORD FIESTA IS BEING LISTED WITH THE SAME EXACT PROBLEM. I HAVE BEEN TOLD THAT TO GET THIS FIXED I SHOULD HAVE HAD THE EXTENDED WARRANTY OR WOULD HAVE TO PAY BETWEEN $500 TO $600 TO GET THIS DEFECTIVE PART FIXED OR RISK INJURY DUE TO THE DOOR NOT BEING SECURED PROPERLY. THE DEALERSHIP TRIED TO FORCE ME TO SIGN A WAIVER STATING THAT FORD WAS NOT LIABLE IF ANYTHING SHOULD HAPPEN WHILE DRIVING MY CAR WHICH I REFUSED TO SIGN. THIS NEEDS TO BE FIXED AND IF / WHEN SOMETHING HAPPENS AS A RESULT OF THIS ISSUE FORD WILL BE HELD RESPONSIBLE FOR MORE THEN JUST THE DEFECTIVE PART.
NHTSA ODI #10888699
44,000 miles · Jul 4, 2016
Electrical SystemUnknown Or Other
SEVERAL DOOR LATCH SENSORS MALFUNCTIONING. THEY STATE "DOOR AJAR" WHEN DOORS ARE CLOSED. PREVENTS DOORS FROM LOCKING WHILE OPERATING VEHICLE.
NHTSA ODI #10882487
50,225 miles · Jun 4, 2016
Unknown Or Other
THE SENSOR ON THE PASSAGE SIDE FRONT DOOR, IS SAYING ( PASSAGE SIDE DOOR AJAR. I TRIED CLOSING THE DOOR SEVERAL TIMES, BUT IT STILL SAYS PASSAGE SIDE DOOR AJAR!
NHTSA ODI #10872528
Mileage unknown · May 17, 2016
Unknown Or Other
DOOR AJAR ALARM IS ON WITH DOOR SHUT. WHICH WILL NOT ALLOW DOORS TO LOCK, BEING A MAJOR SAFETY PROBLEM WHEN YOU HAVE CHILDERN. ALSO CAUSES THE INTERIOR LIGHT TO STAY ON, WHICH IS NOT GOOD ON THE BATTERY.
NHTSA ODI #10865528
90,000 miles · Apr 27, 2016
Unknown Or Other
DOOR AJAR SENSORS. THE DASH BOARD CLUSTER INDICATES THAT CAR DOORS ARE OPEN ( AJAR ) WHEN THEY ARE NOT. THIS CAUSES INTERIOR LIGHTS TO STAY UNTIL THE CAR IS DRIVEN, ALARM TO SOUND AT NIGHT, WHICH AT TIMES DRAINS MY BATTERY. AUTO DOOR LOCKS DO NOT WORK. I REPORTED THIS ONCE BEFORE, HERE AND TO FORD CUSTOMER SERVICE, NOT SURE …
Read full complaint
DOOR AJAR SENSORS. THE DASH BOARD CLUSTER INDICATES THAT CAR DOORS ARE OPEN ( AJAR ) WHEN THEY ARE NOT. THIS CAUSES INTERIOR LIGHTS TO STAY UNTIL THE CAR IS DRIVEN, ALARM TO SOUND AT NIGHT, WHICH AT TIMES DRAINS MY BATTERY. AUTO DOOR LOCKS DO NOT WORK. I REPORTED THIS ONCE BEFORE, HERE AND TO FORD CUSTOMER SERVICE, NOT SURE OF THE DATE, BUT IN 2015 NO RESPONSE!!
NHTSA ODI #10861776
38,000 miles · Apr 24, 2016
Unknown Or Other
DOOR AJAR SENSOR ON PASSENGER DOOR WILL NOT RESET. EVEN WHEN THE DOOR IS CLOSED PROPERLY.
NHTSA ODI #10861148
65,000 miles · Mar 1, 2016
Unknown Or Other
DOOR SENSOR WORKING INTERMITTENTLY ON PASSENGER SIDE. ESPECIALLY WHEN COLD OUTSIDE, PASSENGER DOOR IS CLOSED BUT CAR THINKS IT IS OPEN, WILL NOT ALLOW AUTOMATICALLY LOCKING OF DOORS, WHICH REPRESENTS A SAFETY HAZARD. DOORS CAN BE LOCKED MANUALLY BUT ALL DOORS REMAIN UNLOCKED OR SPRING UNLOCKED WHEN "DOOR LOCK" SWITCH IS PRESSE…
Read full complaint
DOOR SENSOR WORKING INTERMITTENTLY ON PASSENGER SIDE. ESPECIALLY WHEN COLD OUTSIDE, PASSENGER DOOR IS CLOSED BUT CAR THINKS IT IS OPEN, WILL NOT ALLOW AUTOMATICALLY LOCKING OF DOORS, WHICH REPRESENTS A SAFETY HAZARD. DOORS CAN BE LOCKED MANUALLY BUT ALL DOORS REMAIN UNLOCKED OR SPRING UNLOCKED WHEN "DOOR LOCK" SWITCH IS PRESSED.
NHTSA ODI #10839152
30,000 miles · Feb 28, 2016
Unknown Or Other
THE DOOR AJAR LIGHT COMES ON FOR THE DRIVER'S DOOR EVEN WHEN THE DOOR IS SHUT. ALL TIMES OF DAY, ALL WEATHER. WILL TURN ON WHILE CAR IS IN MOTION. WILL PREVENT ELECTRIC START FROM WORKING, WILL PREVENT DOORS FROM LOCKING AUTOMATICALLY, WILL CAUSE INTERIOR LIGHTS TO STAY ON. WE HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME…
Read full complaint
THE DOOR AJAR LIGHT COMES ON FOR THE DRIVER'S DOOR EVEN WHEN THE DOOR IS SHUT. ALL TIMES OF DAY, ALL WEATHER. WILL TURN ON WHILE CAR IS IN MOTION. WILL PREVENT ELECTRIC START FROM WORKING, WILL PREVENT DOORS FROM LOCKING AUTOMATICALLY, WILL CAUSE INTERIOR LIGHTS TO STAY ON. WE HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME PROBLEM. THIS PROBLEM WAS ALREADY NOTED ON OTHER FORD MODELS AND A RECALL WAS ISSUED. THE SAME PROBLEM IS ON THIS CAR. THERE IS A PLASTIC LATCH IN THE DOOR WHICH IS ENABLED WHEN THE DOOR IS SHUT BUT BECAUSE THE TOLERANCES ARE OFF ON THE RECEIVING LATCH THE SYSTEM BELIEVES THE DOOR IS OPEN EVEN WHEN IT IS PROPERLY CLOSED. THE DEALERSHIP IS WILLING TO FIX THE PROBLEM... FOR $500. THIS IS A KNOWN PROBLEM ON OTHER FORD MODELS USING THE SAME PARTS. THE RECALL SHOULD INCLUDE ALL CARS WITH THIS SYSTEM.
NHTSA ODI #10838841
70,000 miles · Jan 13, 2016
Unknown Or Other
TAKATA RECALL ,DOOR LATCH ON DRIVER DOOR IS FAILING, DOOR AJAR COMES ON THE DASH AND KEEPS THE DOME LIGHTS ON, ISSUE WILL OCCUR BEFORE AND AFTER THE VEHICLE STARTS MOVING.
NHTSA ODI #10819903
72,000 miles · Dec 5, 2015
Unknown Or Other
DOOR LATCH ASSEMBLY AND SENSOR. I HAVE REPLACE 2 ALREADY WITHIN 1 YR AND NOW NEEDING TO REPLACE ANOTHER ONE. THIS IS RIDICULOUS. I AM OUT OF WARRANTY BECAUSE OF MY MILES NOT BECAUSE OF THE YEAR OF THE VEHICLE.
NHTSA ODI #10808612
Official recalls
6Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration