2013 Ford Flex

DOOR LOCK SENSORS. DOOR LOCK SENSORS FAILING TO RECOGNIZE WHEN THE DOORS ARE SHUT SO CONSTANTLY SHOWING DOORS AJAR. THIS HAS DRAINED MY BATTERY TO THE POINT WHERE IT NEEDED TO BE REPLACED. DOOR SENSOR WAS REPLACED ALSO. THE COST OF THIS WAS APPROXIMATELY $500. NOW TWO MORE SENSORS ARE BAD. I LEAVE MY HOUSE BEFORE SUNRISE. WHEN I GET IN MY CAR IN THE MORNING MY INTERIOR LIGHTS WILL NOT GO OFF UNTIL MY VEHICLE REACHES AN ACCELERATED SPEED. SO I AM PULLING OUT OF MY DRIVEWAY UNABLE TO SEE DUE TO INTERIOR LIGHTS HOPING THAT MY NEIGHBORS WHO RUN ARE NOT BEHIND MY VEHICLE OR THE CHILDREN AT THE BUS STOP ACROSS THE STREET ARE CLEAR FROM MY VEHICLE. ADDITIONALLY, MY ELDERLY MOTHER HAS GOTTEN INTO MY CAR AND FORGOTTEN TO SHUT HER PASSENGER SIDE DOOR. AFTER DRIVING FOR FIFTEEN MINUTES, I REALIZED THAT IN FACT HER DOOR WAS OPEN BUTTHE SENSOR ALWAYS SHOWS IT AS OPEN. I NOW AM FACED WITH SPENDING ANOTHER $700+ TO HAVE THE SENSORS REPLACED. THIS PUTS MY TOTAL INVESTMENT IN SENSOR REPLACEMENT AT OVER $1200. THIS IS ALMOST ONE OF MY PAYCHECKS OR TWO WEEKS WORTH OF PAY! IT IS A SACRIFICE I HAVE TO MAKE AS FORD HAS PRODUCED A DEFECTIVE AND UNSAFE PRODUCT. I CAN NO LONGER KNOWINGLY PUT MY FAMILY AND THOSE AROUND ME AT RISK ALTHOUGH FORD WILL NOT ACCEPT RESPONSIBILITY FOR THEIR PRODUCT.

I HAVE A 2013 FORD FLEX AND THE DOORS ALWAYS SAY THEY ARE OPEN EVEN THOUGHT THEY ARE CLOSED. IT CAUSES ME NOT TO BE ABLE TO LOCK MY DOORS, THE DOME LIGHT TO STAY ON WHICH IS VERY DANGEROUS WHEN REVERSING AT NIGHT OUT OF A PARKING SPOT, AND I BELIEVE IT'S UNSAFE BEING THAT I HAVE CHILDREN AND I CAN'T KNOW WHETHER OR NOT THE DOORS ARE CLOSED ACCURATELY. I'VE CONTACTED FORD SEVERAL TIMES AND GET THE RUN AROUND. THE DOME LIGHT WILL STAY ON UNTIL I'VE HIT 10MPH. REVERSING WITH A BRIGHT DOME LIGHT ON IS VERY DANGEROUS. I'VE ALSO HAD TO REPLACE MY BATTERY SEVERAL TIMES BECAUSE THE LIGHT STAYS ON.

PASSENGER DOOR SENSOR IS ONLY WORKING HALF OF THE TIME. THE DOOR IS CLOSED BUT THE ALARM SHOWS THE DOOR AS OPENED. OPENING AND CLOSING THE DOOR AGAIN AND AGAIN WILL EVENTUALLY WORK TO REGISTER THE DOOR AS CLOSED. THIS IS A SAFETY CONCERN AS I AM NEVER REALLY SURE IF THE DOOR IS CLOSED. WHEN THE DOOR IS SHOWN AS OPEN THE INTERIOR LIGHTS REMAIN ON.

WHEN STATIONARY AND PARKED, THE DOOR AJAR ERROR MESSAGE APPEARS ON THE DASH FOR THE DRIVER'S DOOR AFTER ENTERING THE VEHICLE. THIS PRODUCES ERROR MESSAGES ON THE SCREEN, TURNS ON THE INTERIOR LIGHTS, AND PREVENTS THE DOORS FROM BEING LOCKED. AFTER REPEATEDLY OPENING AND SLAMMING THE DOOR SHUT MULTIPLE TIMES THE MESSAGE MAY OR MAY NOT GO AWAY. IF SLAMMING THE DOOR SHUT MULTIPLE TIMES DOES NOT WORK THE MESSAGES, LIGHTS, AND INABILITY TO LOCK THE DOORS CONTINUES WHILE IN MOTION.

1. DRIVER AND PASSENGER SIDE DOOR SENSOR/LATCH/ELECTRICAL MALFUNCTION. DOOR IS AJAR WARNING DOES NOT TURN OFF. DOORS CANNOT LOCK WHEN DRIVING. MAJOR SAFETY ISSUE FOR KIDS IN BACK SEATS. ALARM GOES OFF ANYTIME RANDOMLY. DRAINS BATTERY AND AFFECTS ELECTRICAL SYSTEM. FAULTY BACK UP CAMERA. 2. WATER PUMP FAILURE UNDER ENGINE. COVERED BY 6YR/60K WARRANTY, FAILED AT 62K MILES. REPLACEMENT COST IS AN EXTREME HIGH COST OF $2700.

2013 FORD FLEX SE PURCHASED IN DECEMBER 2012 WITH 60,000 MILES IS EXPERIENCING FRONT AND REAR PASSENGER DOOR LATCHING PROBLEMS. THE FRONT PASSENGER DOOR 'DOOR AJAR' LIGHT IS TRIGGERED AFTER THE DOOR HAS BEEN CLOSED. WHEN THIS PROBLEM BEGAN, OPENING AND CLOSING THE DOOR WOULD BE ENOUGH TO ENGAGE THE SENSOR BUT OVER THE PAST MONTH IT HAS NOT BEEN EFFECTIVE. THIS IS A PROBLEM FOR A FEW REASONS: FIRST, IT DOES NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS IN MOTION WHICH IS A POTENTIAL SAFETY HAZARD UNDER NORMAL DRIVING CONDITIONS OR IF THE VEHICLE WAS TO BE IN AN ACCIDENT. THE DOOR COULD POSSIBLY FLY OPEN DURING A COLLISION LEAVING THE PASSENGERS VULNERABLE TO BEING THROWN FROM THE VEHICLE OR OBJECTS COMING INTO THE VEHICLE. SECOND, THE CABIN LIGHT REMAINS ON WHILE DRIVING WHICH CREATES A GLARE ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE OUTSIDE THE VEHICLE. THIRD, THE CABIN LIGHTS STAY ON AFTER THE VEHICLE IS LOCKED WHICH CAUSES AN UNWARRANTED STRAIN ON THE VEHICLE BATTERY. AS FOR THE BACK RIGHT PASSENGER DOOR, IT IS NOT LATCHING. I FEAR THAT AT ANYTIME THE DOOR MAY COME UNLATCHED WHILE DRIVING. IF THIS PROBLEM CONTINUES AND THE DOOR DOES NOT LATCH, THE VEHICLE WILL BE INOPERABLE. SINCE MY WARRANTY EXPIRED AND THERE ARE NO RECALLS, I AM EXPECTED TO PAY THE PRICE TO MAINTAIN DOOR LATCHES ON A VEHICLE.