2013 Ford Flex

The front passenger door is showing that the door is NOT closed when I close it. Later as the car sits in my driveway, the alarm goes on. I believe the door is unlatching and therefore dangerous if this occurs when I'm driving. The dealership looked at it and states that the latch assembly needs to be replaced. However, I do remember a past recall for this same issue. If this door were to unlatch while driving this could be fatal. I believe this needs to be repaired by the dealership.

My 2013 Ford Flex had the same issues as many that have been recalled. Ford states that the vehicle is not covered under the recall. My electronic power steering assist is no longer working and the service traction control is on. This has been reported from many other Ford Flex owners but it seems like ford is trying to skimp on by with this by saying it’s not covered. All Ford Flex’s 2013 year model should be recalled to replace / inspect the power steering rack assembly

The contact owns a 2013 Ford Flex. The contact stated that while making various turns at slow speeds, the steering wheel would lock mid turn as the vehicle would shut-off. The contact then stated that the service advance-trac message appeared on the instrument panel. The vehicle would restart soon after failure. The contact had taken the vehicle to a dealer to be serviced under NHTSA Campaign Number: 20V072000 (Suspension) however, he was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The manufacturer was also notified of the failure and provided the contact with the same information about the recall. The contact was then referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 128,000.

On Friday, June 18, 2021 while driving my 2013 Ford Flex, the power steering went out while I was driving. I went online and found an OLD May 27, 2015 Ford Safety Recall for this issue but apparently it DID NOT include my car. Not sure how FORD determines which cars will/will not have this issue. It needs to include all calls in that category.

WE HAVE 2 COMPLAINTS ABOUT THE AIRBAGS. I WAS DRIVING 65MPH ON HIGHWAY AND HIT A BEAR ON FRONT DRIVERS SIDE (AIRBAG DID NOT DEPLOY.) REPAIRED THE CAR. MY DAUGHTER WAS IN A HIGHWAY COLLISION REAR ENDED A PERSON AT 43 -45 MPH AIRBAGS DID NOT DEPLOY. INFORMED YESTERDAY THE CAR IS A TOTAL LOSS. SHE HAD HER GLASSES THROWN OFF HER FACE DASH WAS PUSHED BACK, TROOPER AND TOW TRUCK DRIVER WERE SHOCKED THEY DIDN'T GO OFF. SHE WAS NOT INJURED HAVING CONCUSSIVE SYMPTOMS. WE ALSO FOUND OUT THAT THE VIN DOES NOT MATCH THE INTERIOR OF THE CAR AS THEY WERE RUNNING THE SPECS OF THE VEHICLE. THE VIN IS SAYING THAT IT IS A CLOTH INTERIOR AND MY CAR HAS LEATHER INTERIOR. IF IT WAS AN UPGRADE IT SHOULD STILL BE ASSOCIATED WITH THE VIN OF THE CAR?*DT*JB

I HAVE A SAFETY CONCERN ON MY 2013 FORD FLEX VIN# [XXX] I HAD A RECALL REPLACED IN NOVEMBER 2020 FOR FRONT DRIVER SIDE DOOR LATCH. CUSTOMER SATISFACTION PROGRAM 19N09 AS SOON AS I GOT IN MY CAR AFTER THE REPLACED RECALL, THE PASSENGER DOOR LIGHT CAME ON SAYING IT WAS OPEN EVEN THOUGH IT WASN'T. I WENT BACK INSIDE AND ASKED ABOUT IT. THE SERVICE DEPARTMENT TOLD ME THAT IT WASN'T COVERED UNDER THE WARRANTY, THAT ONLY THE DRIVER SIDE WAS. IT WAS VERY STRANGE THAT IT HAPPENED TO POP UP DIRECTLY AFTER GETTING THE RECALL FOR THE DRIVER SIDE REPLACED. AS SOON AS I SAVE ENOUGH MONEY, I WILL GET IT FIXED BUT IF THE DRIVER SIDE HAD A WARRANTY, I FEEL THAT THE PASSENGER SIDE SHOULD TOO. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FORD RECALLED DOOR LATCH ASSEMBLY ON DRIVER DOOR AND IS NOT ACKNOWLEDGING THAT THE SAME ASSEMBLY IN OTHER DOORS SHOULD BE COVERED IN THE RECALL. WHY WOULD YOU COVER THE ASSEMBLY IN A DRIVER DOOR AND NOT THE PASSENGER DOOR. IF THE ASSEMBLY IS FAULTY, IT SHOULD BE FIXED REGARDLESS OF THE DOOR IT IS IN. THE SENSOR IN THE DOOR LATCH THINKS THE DOOR IS OPEN WHEN IT IS CLOSED, CAUSING THE DOME LIGHTS TO STAY ON AND THE WARNING TO CONSTANTLY SOUND UNTIL YOU CAN CLOSE IT AND THE SENSOR CATCHES. IT HAS BEEN HAPPENING ON THE PASSENGER DOOR FOR SEVERAL MONTHS.

HAVE HAD MULTIPLE DOOR LATCH/SENSOR ASSEMBLIES FAIL WHICH RESULTS IN: DOOR AJAR MESSAGE CONSTANTLY BEING GIVEN. THIS RESULTS IN DOME LIGHTING STAYING ON WHILE DOOR IS CLOSED AND DEPLETING THE BATTERY CAUSING AN UNMONITORED ELECTRICAL USE. IT ALSO IS A DISTRACTION TO THE DRIVER DUE TO BOTH THE WARNING LIGHT BUT ALSO THE AUDIO ALERT THAT PLAYS WHEN UNDER A CERTAIN SPEED TELLING YOU TO PARK AND CLOSE THE DOOR. THIS TAKES AWAY FROM OTHER POSSIBLE ALERTS THE CARS COULD GIVE YOU DUE TO OVERLY ALERTING THE DRIVER.

MY 2013 FORD FLEX HAS HAD THE SAME ISSUE AS THE FORD EXPLORER. I PURCHASED THE VEHICLE NEW FROM SANDERSON FORD IN GLENDALE AZ AND NOTICED AFTER A HARD ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE. THE DEALER STATED THEY COULD NOT RECREATE THE ISSUE AND I TOOK IT BACK HOME. YEARS PAST AND IT WAS TAKEN BACK AGAIN AND SAME THING THEY COULD NOT RE-CREATE DUE TO THERE WAS NO MECHANIC THAT COULD DRIVE IT AT HIGHER SPEEDS. I INCLUDED A FORD FLEX FORUM THAT EXPLAINS THE ISSUE AND SHOWS THAT IT DOES EXIST OUT THERE. PLEASE ADD THE FORD FLEX TO THE "RECALL" FIX OF THESE ISSUES. IN THE FEDERAL REGULATIONS UNDER 49 CFR 393.83 THE EXHAUST SHALL NOT LEAK / DISCHARGE SO THAT IT ENTERS A SLEEPER COMPARTMENT OF A TRUCK TRACTOR. WE HAVE THE SAME THING HERE THE EXHAUST LEAKS INTO THE COMPARTMENT OF WHERE THE DRIVER IS AT. HTTPS://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?T=17923