2013 Ford Flex

INSTRUMENT CLUSTER INDICATES (1) OR MORE DOORS OPEN DESPITE ALL DOORS BEING CLOSED. OCCASIONALLY, SLAMMING DOOR(S) WILL RESOLVE; OTHER TIMES, LIGHTLY CLOSING WILL SATISFY THE DOOR SWITCH. COLD AND WET WEATHER SEEMS TO AGGRAVATE THE ISSUE...NUMEROUS TIMES IN WHICH THE DOOR SWITCH COULD NOT BE SATISFIED, RESULTING IN DOME LIGHT STAYING ON WHILE DRIVING, MAKING NIGHT TIME DRIVING VERY DANGEROUS. ISSUE HAS BEEN ON-GOING FOR PAST ~3 MONTHS. EACH DOOR SWITCH IS APPROXIMATELY $500/EA, PLUS LABOR TO INSTALL. DOZENS AND DOZENS OF OTHER CONSUMERS MENTION SIMILAR PROBLEMS PER INTERNET SEARCH. SEVERAL OF THOSE CONSUMERS HAVE INDICATED THAT REPLACEMENT PARTS FAIL AFTER SHORT SERVICE TIME, TOO.

RIGHT FRONT DOOR DOESN'T RECOGNIZE THAT THAT IT IS CLOSED. THIS HAS OCCURRED INTERMITTENTLY FOR APPROXIMATELY 6 MONTHS AND HAS RESULTED IN ALL OF THE FOLLOWING PROBLEMS NUMEROUS TIMES (LISTED IN ORDER OF MY GREATEST TO LEAST SAFETY CONCERN): 1) UNABLE TO LOCK DOORS WHETHER THE VEHICLE IS IN MOTION OR NOT. THIS PROBLEM CONCERNS ME THE MOST AS IT COULD RESULT IN ONE OF MY SMALL CHILDREN OPENING THE DOOR AND FALLING OUT AT HIGHWAY SPEED (OR ANY SPEED FOR THAT MATTER). 2) BATTERY DRAIN. WHEN THE VEHICLE IS OFF AND THE DOOR DOESN'T RECOGNIZE THAT IT'S CLOSED, ALL INTERIOR LIGHTS REMAIN ON. BECAUSE THE VEHICLE HAS NO WAY OF DISABLING THE INTERIOR LIGHTS, THIS HAS RESULTED IN A DEAD BATTERY ON MORE THAN ONE OCCASION. 3) FACTORY ALARM SOUNDING. WHEN THE DOOR (LATCH SENSOR?) IS FUNCTIONING PROPERLY AND THE VEHICLE IS OFF WITH THE DOORS LOCKED, IF THE DOOR MALFUNCTIONS IT CAUSES THE ALARM TO SOUND. THIS HAS HAPPENED AT ALL TIMES OF DAY, AT VARIOUS TEMPERATURES AND IN ALL WEATHER CONDITIONS (DRY, RAIN, SNOW, ETC). THIS HAS LED TO THE NEED FOR US TO STOP LOCKING THE DOORS WHEN THE VEHICLE IS OFF.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE INTERIOR LIGHTS DID NOT CEASE TO FUNCTION, THE DOORS WOULD NOT LOCK, AND THE HORNS WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR LATCHES WOULD NEED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

SENSOR INDICATES ONE OF THE BACK SEAT DOORS IS AJAR, BUT IT APPEARS TO BE CLOSED. REPEATED CLOSING OF DOOR DOES NOT RESOLVE ISSUE. CAR ALARM SOUNDS WHEN VEHICLE THINKS DOOR IS AJAR. INSIDE LIGHTS STAY ILLUMINATED WHEN DRIVING. THIS PROBLEM HAS BEEN OCCURRING OVER THE LAST FEW WEEKS. I SEE THAT THERE HAS BEEN A RECALL ON OTHER MODELS, I'VE SEEN SIMILAR COMPLAINTS FROM FLEX OWNERS ONLINE, AND I BELIEVE THE FLEX SHOULD BE RECALLED AS WELL, ESPECIALLY SINCE THEY ARE FAMILY VEHICLES AND OFTEN (AS IN MY CASE) ARE USED TO TRANSPORT MULTIPLE CHILDREN. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE OPERATING THE VEHICLE, A WARNING INDICATOR ERRONEOUSLY ILLUMINATED, WHICH INDICATED BOTH THE REAR DRIVER AND PASSENGER SIDE DOORS WERE UNSECURED. THE INTERIOR LIGHTING REMAINED ILLUMINATED INSIDE THE VEHICLE. UPON INSPECTION, IS WAS ALSO DISCOVERED THAT THE BATTERY CABLE LINE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 01/10/2017*CT CONSUMER STATED BOTH RIGHT AND LEFT PASSENGER DOORS IN BACK DOES NOT CLOSE RIGHT. UPDATED 7/9/18*JB *TR

REAR DOOR SENSORS DO NOT CONFIRM THAT THE REAR DOORS ARE CLOSED AND WILL NOT SIGNAL DOORS TO LOCK WHEN VEHICLE IS IN GEAR, CREATING THE POTENTIAL FOR A DOOR TO BE OPENED INADVERTENTLY WHILE IN MOTION. ALSO RELATED, BECAUSE THE DOORS ARE CONSTANTLY READING AJAR, THE INTERIOR COURTESY LIGHTS WILL COME ON WITH THE DOORS SHUT AND WILL RUN DOWN THE BATTERY. FORD HAS NOT MADE A REPAIR AVAILABLE