NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
36 reportsClear category filter138,000 miles · Oct 18, 2016
Electrical SystemExterior Lighting
RECURRING PROBLEM WITH THE DOOR SWITCHES. THE SWITCHES FAIL, TELLING THE CAR THAT A DOOR IS OPEN, CAUSING THE DOME LIGHTS TO REMAIN ON WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN AT NIGHT AS IT IS DIFFICULT TO SEE WITH INTERIOR LIGHTS ON. THIS ALSO CAUSES A CONSTANT DRAIN ON THE BATTERY WHEN THE CAR IS PARKED AS THE SENSOR IND…
Read full complaint
RECURRING PROBLEM WITH THE DOOR SWITCHES. THE SWITCHES FAIL, TELLING THE CAR THAT A DOOR IS OPEN, CAUSING THE DOME LIGHTS TO REMAIN ON WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN AT NIGHT AS IT IS DIFFICULT TO SEE WITH INTERIOR LIGHTS ON. THIS ALSO CAUSES A CONSTANT DRAIN ON THE BATTERY WHEN THE CAR IS PARKED AS THE SENSOR INDICATES THE DOOR IS OPEN, CAUSING THE LIGHTS TO REMAIN ON. *TR
NHTSA ODI #10917226
86,000 miles · Oct 4, 2016
Exterior Lighting
DOOR AJAR WARNING LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED, REPEATEDLY (NOT ISOLATED INSTANCE); DOME LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED AND IGNITION IS OFF, REPEATEDLY (NOT ISOLATED INSTANCE).
NHTSA ODI #10913798
45,000 miles · Jul 25, 2016
Electrical SystemExterior LightingVisibility/wiper
DOOR AJAR LIGHTS CONTINUOUSLY SHOW ON WHEN ALL DOORS ARE CLOSED. MY INTERIOR LIGHTS WILL NOT GO OFF AND IMPAIRS MY VISION AT NIGHT. ALSO BECAUSE THE AJAR WARNINGS ARE ON MY DOORS WILL NOT LOCK. I TRY TO MANUALLY LOCK THEM AND THEY AUTOMATICALLY UNLOCK WHILE IM DRIVING. NOT GOOD WHILE I HAVE MY 4 CHILDREN IN THE CAR!
NHTSA ODI #10888073
59,000 miles · Apr 2, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
BOTH PASSENGER DOOR AJAR SENSORS ARE MALFUNCTIONING KEEPING THE INTERIOR LIGHTS ON WHICH IS DRAINING BATTERY. LIGHTS WILL NOT GO OFF UNTIL A CERTAIN SPEED IS REACHED WHILE DRIVING.(CLEARLY A SAFETY ISSUE!!!) ALSO ALARM KEEPS GOING OFF RANDOMLY AND THE FREQUENCY IS INCREASING.
NHTSA ODI #10853087
40,000 miles · Feb 15, 2016
Electrical SystemExterior Lighting
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBL…
Read full complaint
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS.
NHTSA ODI #10836303
Mileage unknown · Jan 16, 2016
Exterior Lighting
FOR A VERY LONG TIME, THE LIGHT INDICATING THE PASSENGER FRONT DOOR IS OPEN HAS BEEN COMING ON, EVEN THOUGH THE DOOR IS FIRMLY SHUT. THIS CAUSES A SAFETY HAZARD BECAUSE IT KEEPS THE INSIDE LIGHTS ON IN THE CAR, MAKING IT DIFFICULT TO SEE AT NIGHT. IN ADDITION, THE CAR DOORS WILL NOT STAY LOCKED (I'M ASSUMING BECAUSE IT THINKS TH…
Read full complaint
FOR A VERY LONG TIME, THE LIGHT INDICATING THE PASSENGER FRONT DOOR IS OPEN HAS BEEN COMING ON, EVEN THOUGH THE DOOR IS FIRMLY SHUT. THIS CAUSES A SAFETY HAZARD BECAUSE IT KEEPS THE INSIDE LIGHTS ON IN THE CAR, MAKING IT DIFFICULT TO SEE AT NIGHT. IN ADDITION, THE CAR DOORS WILL NOT STAY LOCKED (I'M ASSUMING BECAUSE IT THINKS THE DOOR IS OPEN?), WHICH WORRIES ME WITH TEENAGE GIRLS DRIVING AT NIGHT. WHEN I TALKED TO SOMEONE AT THE FORD DEALERSHIP, HE SAID THIS HAS BEEN A COMMON COMPLAINT (CERTAINLY HELD UP BY ONLINE COMPLAINTS) THAT THIS HAS BEEN A FAULT WITH THE CAR.
NHTSA ODI #10820626
Mileage unknown · Oct 14, 2015
Electrical SystemExterior LightingStructure
THE DOOR AJAR SENSOR COMES ON WHEN YOU GET IN AND CLOSE THE DOOR.WHILE DRIVING THE SHIFT TO PARK WARNING SENSOR COMES ON WHEN YOU STOP OR YIELD.THIS HAPPENS OVER AND OVER WHILE DRIVING. IT'S SENSING DOOR AJAR THEREFORE LEAVES ALL DONE LIGHTS ON.IF YOU SLAM DOOR REALLY HARD SOMETIMES LIGHTS WILL GO OFF BUT YOU HAVE TO SIT AND WAT…
Read full complaint
THE DOOR AJAR SENSOR COMES ON WHEN YOU GET IN AND CLOSE THE DOOR.WHILE DRIVING THE SHIFT TO PARK WARNING SENSOR COMES ON WHEN YOU STOP OR YIELD.THIS HAPPENS OVER AND OVER WHILE DRIVING. IT'S SENSING DOOR AJAR THEREFORE LEAVES ALL DONE LIGHTS ON.IF YOU SLAM DOOR REALLY HARD SOMETIMES LIGHTS WILL GO OFF BUT YOU HAVE TO SIT AND WATCH TO MAKE SURE.AT NIGHT IT'S IMPOSSIBLE TO DRIVE.VERY UNSAFE.SOMETIMES I HAVE TO DISCONNECT BATTERY IN FEAR OF IT DYING AND THEN BE LEFT STRANDED.THEY SAID IT'S THE DOOR HINGE AND PARTS ARE NOT AVAILABLE FOR 20 MORE DAYS, I CAN'T IMAGINE DEALING WITH THIS FOR THAT LONG FOR SURE I'M GONNA NEED A NEW BATTERY.
NHTSA ODI #10782249
49,600 miles · Sep 28, 2015
Electrical SystemExterior Lighting
WHILE DRIVING AT NIGHT THE INTERIOR LIGHTS CAME ON AND SENSOR SAID REAR DRIVERS SIDE DOOR AJAR. SINCE LIGHTS CAME ON IN CAR DURING THE NIGHT MY VISION WAS EFFECTED. THIS HAS NOW BECOME AN ONGOING PROBLEM AND THE LIGHTS WILL NOT SHUT OFF WHEN I'M TRYING TO LOCK THE CAR. I HAD THE CAR SERVICED AND TOLD THE DEALER ABOUT THE ISSU…
Read full complaint
WHILE DRIVING AT NIGHT THE INTERIOR LIGHTS CAME ON AND SENSOR SAID REAR DRIVERS SIDE DOOR AJAR. SINCE LIGHTS CAME ON IN CAR DURING THE NIGHT MY VISION WAS EFFECTED. THIS HAS NOW BECOME AN ONGOING PROBLEM AND THE LIGHTS WILL NOT SHUT OFF WHEN I'M TRYING TO LOCK THE CAR. I HAD THE CAR SERVICED AND TOLD THE DEALER ABOUT THE ISSUE, THAT SAID THEY COUL NOT REPLICATE THE ISSUE AND IF IT PERSISTS THEY CAN DRIVE THE CAR FOR 30 MILES TO SEE IF IT GOES OFF AGAIN.
NHTSA ODI #10777974
Mileage unknown · Sep 22, 2015
Equipment Adaptive/mobilityExterior LightingUnknown Or Other
I HAVE A 2013 FORD FLEX SEL WITH 60K+ MILES ORIGINALLY PURCHASED WITH 13K MILES IN 2013. I HAVE HAD MAJOR PROBLEMS WITH MY DOOR LATCH. I HAVE HAD ISSUES WITH ALL DOORS WITH THE EXCEPTION OF MY LEFT BACK DOOR. I HAVE HAD THIS ISSUE LOOKED AT MULTIPLE TIMES AT THE FORD DEALERSHIP WITH MOST RECENTLY THIS PAST WEEKEND. THE MECHA…
Read full complaint
I HAVE A 2013 FORD FLEX SEL WITH 60K+ MILES ORIGINALLY PURCHASED WITH 13K MILES IN 2013. I HAVE HAD MAJOR PROBLEMS WITH MY DOOR LATCH. I HAVE HAD ISSUES WITH ALL DOORS WITH THE EXCEPTION OF MY LEFT BACK DOOR. I HAVE HAD THIS ISSUE LOOKED AT MULTIPLE TIMES AT THE FORD DEALERSHIP WITH MOST RECENTLY THIS PAST WEEKEND. THE MECHANIC ATTEMPTED TO CLEAN MY DOOR LATCHES ON THE PASSENGER SIDE (FRONT AND BACK) DOORS AND THE LIGHT WENT OFF FOR ABOUT 2 HOURS. THIS IS A MAJOR SAFETY ISSUE. I AM UNABLE TO LOCK MY DOORS. I HAVE TO MANUALLY LOOK EACH DOOR BY ROLLING DOWN MY WINDOWS AND GETTING OUT AND MANUALLY PUSHING DOWN THE LOCK. HOWEVER, WHILE DRIVING MY DOOR AJAR LIGHT WILL COME BACK ON AS WELL AS MY INSIDE LIGHTS,MY DOORS WILL AUTOMATICALLY UNLOCK. I CAN'T TURN MY ALARM ON AND 75% OF THE TIME LEAVE MY DOORS UNLOCKED. I ASSUME MY DOOR IS PROMPTED AS IF SOMEONE IS TRYING TO OPEN MY DOOR WHEN MY CAR IS OFF WHICH IN RETURN CAUSES MY ALARM TO GO OFF. IT HAS BEEN MANY TIMES WHEN I HAVE WENT TO THE PARKING GARAGE AND MY LIGHTS ARE FLASHING, OR I GET A CALL THAT MY ALARM IS GOING OFF, OR I AM AWAKENED/STARTLED IN MY HOUSE WHEN IT GOES OFF IN THE GARAGE. MY CONCERN AND FEAR IS THAT SOMEONE WILL OPEN MY DOOR WHILE IM DRIVING/STOPPED AT A STOP SIGN OR RED LIGHT. I HAVE ALREADY REPLACED MY BATTERY AND I'M SURE IT WAS DUE TO MY ALARMS CONSTATNLY GOING OFF OR DOME LIGHT/DASH BOARD COMING ON ACCORDING TO MY LOCAL FORD DEALERSHIP IT IS A LONG WAIT ON THE NEW AND IMPROVED REPLACEMENT LATCH. I HAVE SCHEDULEDTO TAKE MY CAR BACK YET AGAIN NEXT MONDAY TO SEE IF I CAN GET ON THE LIST FOR A NEW LATCH. I AM VERY DISPLEASED WITH HOW FORD IS HANDLING THIS ISSUE. I CALLED THEM TODAY TO SEE IF THEY COULD GIVE ME STEPS ON HOW TO OVERRIDE THE DOOR LOCKS WITH NO SUCCESS. IWAS TOLD TO GET IT REPAIRED AND IF THEY DECIDE TO RECALL I'LL GET A REFUND!
NHTSA ODI #10767457
51,000 miles · Aug 27, 2015
Electrical SystemExterior Lighting
THIS IS THE THIRD DOOR JAM MODULE THAT HAS WENT BAD. DRIVERS SIDE DOOR, PASSENGER DOOR AND NOW THE BACK PASSENGER DOOR. IT SAYS THE DOOR IS NOT SHUT. FORD IS NOT WANTING TO OWN TO THIS MESS AND THE VENDOR HAS INSTALLED FAULTY DOOR JAM SWITCHES THAT NEEDS TO BE REPLACED. THE PROBLEM IS THAT DURING THE DAY HE KEEPS THE LIGHTS …
Read full complaint
THIS IS THE THIRD DOOR JAM MODULE THAT HAS WENT BAD. DRIVERS SIDE DOOR, PASSENGER DOOR AND NOW THE BACK PASSENGER DOOR. IT SAYS THE DOOR IS NOT SHUT. FORD IS NOT WANTING TO OWN TO THIS MESS AND THE VENDOR HAS INSTALLED FAULTY DOOR JAM SWITCHES THAT NEEDS TO BE REPLACED. THE PROBLEM IS THAT DURING THE DAY HE KEEPS THE LIGHTS ON, DRAINING THE BATTERY. AT NIGHT, WHILE DRIVING IT LEAVES THE INNER LIGHTS ON AND IS HARD TO DRIVE WITH LIGHTS ON THIS INSIDE AND AT NIGHT YOU CANNOT LOCK YOUR CAR BECAUSE IT SETS OFF THE CAR ALARM. THIS IS THE LAST FORD I WILL BUY. PLEASE MAKE A RECALL ON THIS .
NHTSA ODI #10759687
Official recalls
6Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗