2013 Ford Flex

DOOR LATCH AND DOOR SENSORS OVER THE COURSE OF AT LEAST A YEAR, FORD HAS BEEN RECALLING VEHICLES BECAUSE OF A FAULTY DOOR LATCH. FORD HAS NOT RECALLED THE FLEX. SAFETY ISSUES INVOLVED WITH THE DOOR LATCH INCLUDE THE INABILITY TO LOCK THE DOOR FOR SAFETY BECAUSE IF THE SENSOR REGISTERS THE DOOR IS OPEN, THE DOOR LOCKS WILL NOT ENGAGE. THERE IS ALSO A KNOCKING SOUND FROM THE DOORS WITH A FAULTY LATCH. IT SOUNDS AS IF THE LATCHES ARE NOT FULLY ENGAGED. AS A RESULT OF THE SENSOR PROBLEM, INSIDE LIGHTS RUN FOR HOURS ON END AS IF A DOOR IS OPEN, RUNNING DOWN A PERFECTLY NEW AND CHARGED BATTERY. I HAVE SPOKEN WITH FORD CORPORATE AND DEALERSHIPS ABOUT THIS PROBLEM BUT THEY SAID IT WILL NOT BE FIXED ON THEIR DIME UNTIL A RECALL IS ISSUED. ASSUMINGLY, IF OTHER MODELS ARE BEING RECALLED BECAUSE OF SAFETY ISSUES WITH THE DOOR LATCHES, THE FORD FLEX, WHICH ALSO HAS DOOR LATCH PROBLEMS SHOULD BE RECALLED FOR SAFETY AS WELL. FORD IS AWARE OF THE PROBLEM BUT WOULD RATHER FLEX OWNERS PAY $500 PER LATCH TO ENSURE OUR FAMILY IS SAFE WHILE RIDING IN A NEGLIGENTLY MANUFACTURED VEHICLE. DOES IT TAKE A KID FALLING OUT OF A FORD FLEX FOR THE RECALL TO BE ISSUED?

THE DOORS ARE ALWAYS SAYING THEY ARE AJAR AND THEY ARE NOT. I HAVE TAKEN IT TO THE DEALERSHIP THEY TOOK OUT ONE SENSOR ON MY DOOR AND THEN AFTER THAT TWO OTHERS WENT OFF AND NOW THEY CONTINUE TO GO OFF. MY LIGHTS WILL STAY ON FOR ABOUT 10 MINUTES AND THEY WILL FINALLY SHUT OFF AND SOMETIMES THEY SHUT OFF TURN BACK ON AND THEN MY ALARM GOES OFF IN THE MIDDLE OF THE NIGHT MOST OF THE TIME. I'LL SHUT IT OFF LOCK IT MAKE SURE ALL THE DOORS ARE LOCKED AND THEN I WILL GO BACK OUT AND THE ALARMS ARE GOING BACK OFF. AGAIN ALL THE DOORS ARE SHUT THE CAR'S BEEN SITTING THERE FOR PROBABLY ABOUT 3 TO 4 HOURS AND I'M PRETTY SURE THAT THE LIGHTS KEEP GOING ON AND OFF AFTER A WHILE THE ALARM STARTS GOING OFF. IT IS DRAINING MY BATTERY MY BATTERY IS GOING BAD BECAUSE OF IT I DON'T KNOW WHAT ELSE TO DO. I NEED THIS FIXED. I WORK AT THE HOSPITAL AND WE HAVE TO PARK OUR CARS A COUPLE MILES AWAY SO IF MY CARS GOING OFF I HAVE NO IDEA THERE HAS BEEN SEVERAL TIMES THAT I HAVE HAD TO GET MY CAR BOOSTED BECAUSE MY BATTERY WAS DEAD.

THIS 2013 FORD FLEX HAS EXPERIENCED SEVERAL ELECTRICAL, MECHANICAL, AND LIGHTING ISSUES. ALL 5 DOOR LATCHES, DOOR SENSORS, CAR'S ALARM SYSTEM, AND BATTERY HAS FAILED. THE CAR'S BCM HAS REPORTED INTERMITTENT DOOR AJAR ALARMS. THIS EFFECTS THE CAR'S DOOR LOCKS AS WELL AS THE CAR'S DOME LIGHT AND CAR'S ALARM SYSTEM. AT NO POINT WILL THE CAR'S DOORS LOCK WHILE THE CAR IS IN DRIVE. SO ANY CHILD CAN OPEN UP A DOOR WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON CAUSING A VISION GLARE AT NIGHT. TWICE MY WIFE HAS ALMOST PULLED OUT IN FRONT OF ONCOMING MOTORIS AT NIGHT, DO TO THE LIGHT GLARE WITHIN THE CAR. BECAUSE THE CAR'S DOME LIGHT COMES ON INTERMITTENTLY, THE CAR'S BATTERY DRAINS DOWN WHILE PARKED. YOU CANNOT SET THE CAR'S ALARM WITHOUT THE DOOR SENSORS SETTING THE CAR'S ALARM SYSTEM OFF. MY LOCAL FORD DEALERSHIP HAS REPLACED ALL 5 DOOR LATCHES AND SENSORS, THE CAR BATTERY, AND THE BCM AT A FINANCIAL LOSS TO ME AT $1700.00. AT NO POINT HAS FORD OFFERED TO HELP WITH THESE ISSUES. NOW...IT'S TIME FOR THE NHTSA TO ACT AND HELP PROTECT THE CONSUMERS BEFORE A TRAGEDY STRIKES. LUCKILY....I HAD THE MONEY TO FIX THESE ISSUES TO PROTECT MY FAMILY OF SIX. THANK YOU!

SENSOR INDICATES ONE OF THE BACK SEAT DOORS IS AJAR, BUT IT APPEARS TO BE CLOSED. REPEATED CLOSING OF DOOR DOES NOT RESOLVE ISSUE. CAR ALARM SOUNDS WHEN VEHICLE THINKS DOOR IS AJAR. INSIDE LIGHTS STAY ILLUMINATED WHEN DRIVING. THIS PROBLEM HAS BEEN OCCURRING OVER THE LAST FEW WEEKS. I SEE THAT THERE HAS BEEN A RECALL ON OTHER MODELS, I'VE SEEN SIMILAR COMPLAINTS FROM FLEX OWNERS ONLINE, AND I BELIEVE THE FLEX SHOULD BE RECALLED AS WELL, ESPECIALLY SINCE THEY ARE FAMILY VEHICLES AND OFTEN (AS IN MY CASE) ARE USED TO TRANSPORT MULTIPLE CHILDREN. *TR

PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK. WINDSHIELD WIPERS RANDOMLY TURN ON.

DRIVERS SIDE DOOR AJAR ALARM SOUNDS WHEN DOOR CLOSED. THE DASH SHOWS A PICTURE OF THE CAR WITH THE DRIVERS DOOR OPEN. THE INTERIOR LIGHTS STAY ON, DOOR ALARM CHIMES. THE CAR ELECTRICAL STABILITY SYSTEM DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. BEEN HAPPENING FOR DAYS. HAPPENS AS SOON AS I GET IN AND SHUT THE DOOR. TRY SEVERAL TIMES TO CLOSE THE DOOR HARD, SOFTLY, QUICKLY, AND IT STAYS ON MORE AND MORE. NOW THE CAR ALARM SOUNDS A COUPLE TIMES A DAY WHEN CAR IS PARKED AND OFF.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, JAN.2014, AUG 2014, AND NOW IN 2015.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, AND EARLIER IN 2014.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.