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2013 Ford Flex

Owner reports · Recalls · Investigations

More warning signs than most Flex years

Owner complaints for the 2013 Ford Flex are substantially higher than the model-year median of 139.

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When problems were reported

Mileage at the reported incident

435 reports with mileage · 143 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 200 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 149 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports1 fire reports9 injury reports

Electrical System complaints

200 reports
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79,022 miles · May 19, 2016
Electrical SystemElectronic Stability Control (esc)

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRI…

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-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.

NHTSA ODI #10865822

60,000 miles · May 3, 2016
Electrical System

VEHICLE ACTS LIKE THE DRIVER'S SIDE DOOR IS AJAR EVEN WHEN THE DOOR IS CLOSED. IT DOES NOT MATTER HOW HARD THE DOOR IS SHUT. THIS CAUSES THE VEHICLE TO CHIME AS IF DOOR IS OPEN ANYTIME YOUR SPEED IS LESS THAN 5 MILES AN HOUR. IT ALSO POPS UP MESSAGES AND WARNINGS TO SHIFT TO PARK WHEN TRAVELING 5MPH OR LESS. THE VEHICLE IS E…

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VEHICLE ACTS LIKE THE DRIVER'S SIDE DOOR IS AJAR EVEN WHEN THE DOOR IS CLOSED. IT DOES NOT MATTER HOW HARD THE DOOR IS SHUT. THIS CAUSES THE VEHICLE TO CHIME AS IF DOOR IS OPEN ANYTIME YOUR SPEED IS LESS THAN 5 MILES AN HOUR. IT ALSO POPS UP MESSAGES AND WARNINGS TO SHIFT TO PARK WHEN TRAVELING 5MPH OR LESS. THE VEHICLE IS EQUIPPED WITH TOUCH UNLOCK. THIS IS USELESS NOW BECAUSE THE VEHICLE THINKS THE DOOR IS OPENED. THIS IS NOT ONLY AN AGGRAVATION BUT A SAFETY ISSUE BECAUSE IT IS VERY DISTRACTING WHEN DRIVING IN CITY TRAFFIC. THIS HAPPENED TO THE VEHICLE WITH 60,000 MILES ON IT. THIS STARTED WHEN I STOPPED AT A STOP SIGN IN THE CITY. I TRIED TO OPEN AND RESHUT THE DOOR THINKING MAYBE I HAD NOT CLOSED IT HARD ENOUGH.

NHTSA ODI #10862894

60,000 miles · May 3, 2016
Electrical System

DOOR AJAR SENSOR STARTED MALFUNCTIONING ON THE FRONT DRIVER DOOR ABOUT 8 MONTHS AGO AND CORRECTED ITSELF AT ABOUT THE SAME TIME THE FRONT PASSENGER DOOR AJAR SENSOR STARTED MALFUNCTIONING ABOUT 3 MONTHS AGO. NOW BOTH ARE MALFUNCTIONING CAUSING INTERIOR LIGHTS TO STAY ON AND CHIME TO TELL ME TO PUT VEHICLE IN PARK AT ANY TIME. TH…

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DOOR AJAR SENSOR STARTED MALFUNCTIONING ON THE FRONT DRIVER DOOR ABOUT 8 MONTHS AGO AND CORRECTED ITSELF AT ABOUT THE SAME TIME THE FRONT PASSENGER DOOR AJAR SENSOR STARTED MALFUNCTIONING ABOUT 3 MONTHS AGO. NOW BOTH ARE MALFUNCTIONING CAUSING INTERIOR LIGHTS TO STAY ON AND CHIME TO TELL ME TO PUT VEHICLE IN PARK AT ANY TIME. THIS ALSO CAUSES THE DOORS TO AUTOMATICALLY STAY UNLOCKED WHILE VEHICLE IS IN MOTION (CLEARLY A SAFETY ISSUE). I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS AS SEEN HERE ONLINE BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.

NHTSA ODI #10862814

31,000 miles · Apr 19, 2016
Electrical System

FRONT AND REAR PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AS WELL AS IN MOTION BOTH IN CITY STREET AND HIGHWAY SITUATIONS.

NHTSA ODI #10860374

100 miles · Apr 17, 2016
Electrical System

FALSE DOOR AJAR INDICATOR. DOOR IS SECURELY CLOSED BUT SENSOR REGULARLY INDICATES IT IS AJAR. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND WHEN IT IS MOVING.

NHTSA ODI #10859968

59,000 miles · Apr 2, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

BOTH PASSENGER DOOR AJAR SENSORS ARE MALFUNCTIONING KEEPING THE INTERIOR LIGHTS ON WHICH IS DRAINING BATTERY. LIGHTS WILL NOT GO OFF UNTIL A CERTAIN SPEED IS REACHED WHILE DRIVING.(CLEARLY A SAFETY ISSUE!!!) ALSO ALARM KEEPS GOING OFF RANDOMLY AND THE FREQUENCY IS INCREASING.

NHTSA ODI #10853087

45,000 miles · Mar 28, 2016
Electrical System

START DATE IS A BEST GUESS. I ORIGINAL REPORTED THIS PROBLEM WHEN MY FRONT PASSENGER DOOR BEGAN GIVING FALSE DOOR AJAR WARNINGS. NOW IT IS ALL DOORS AND OCCURS MORE FREQUENTLY SETTING OFF CAR ALARM, INTERIOR LIGHTS THAT WON'T GO OUT, ETC ETC.

NHTSA ODI #10851924

68,000 miles · Mar 22, 2016
Electrical System

REAR PASSENGER DOOR LATCH SENSOR IS FAILING. INTERIOR LIGHTS WILL NOT SHUT OFF AFTER DOOR IS CLOSED.

NHTSA ODI #10851092

81,000 miles · Mar 22, 2016
Electrical System

DRIVER AND FRONT PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, RANDOM CAR ALARM ACTIVATION, SPURIOUS EMERGENCY FLASHER ACTIVATION, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. ALSO, "SHIFT TO PARK" WARNING ACTIVAT…

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DRIVER AND FRONT PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, RANDOM CAR ALARM ACTIVATION, SPURIOUS EMERGENCY FLASHER ACTIVATION, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. ALSO, "SHIFT TO PARK" WARNING ACTIVATES WHEN VEHICLE IS IN OPERATION.

NHTSA ODI #10850992

52,000 miles · Mar 16, 2016
Electrical System

2013 FORD FLEX RIGHT REAR DOOR SHOWS "AJAR" WHEN DOOR IS FIRMLY CLOSED. APPEARS TO BE A SENSOR THAT HAS FAILED TO RECOGNIZE THE DOOR IS CLOSED. THIS STOPS THE DOORS FROM LOCKING / ALARM FROM WORKING PROPERLY / INTERIOR AND PUDDLE LIGHTS FROM WORKING PROPERLY. SHOULD BE CONSIDERED A SAFETY ISSUE.

NHTSA ODI #10849955

Official recalls

6

20V072000 · Suspension:rear

Feb 10, 2020

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence & remedy

Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

16V621000 · Fuel System, Gasoline:delivery:fuel Pump

Aug 25, 2016

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Consequence & remedy

Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

15V812000 · Fuel System, Gasoline

Dec 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

15V340000 · Steering:electric Power Assist System

Jun 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

14V393000 · Power Train:axle Assembly:axle Shaft

Jul 2, 2014

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Consequence & remedy

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

13V227000 · Fuel System, Gasoline

May 31, 2013

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.