← New search

2012 Ford Flex

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2012 Ford Flex are lower than the model-year median of 139.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Flex years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

46 reports with mileage · 18 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports4 injury reports

Visibility/wiper complaints

1 reports
Clear category filter
60,012 miles · Aug 23, 2015
Electrical SystemExterior LightingVisibility/wiper

TRAVELING ON INTERSTATE HIGHWAY IN RAIN STORM, MID MORNING, WINDSHIELD WIPERS ON, INSTRUMENT PANEL LIGHTS AND HEADLIGHTS SHUT OFF. PULLED OFF HIGHWAY AND SET HEADLIGHT CONTROL TO ALL FOUR POSITIONS AND ALL LIGHTS REMAINED OFF REGARDLESS OF CONTROL POSITION. SHUT ENGINE OFF AND RESTARTED. LIGHTS CAME ON IN ALL CONTROL POSITIO…

Read full complaint

TRAVELING ON INTERSTATE HIGHWAY IN RAIN STORM, MID MORNING, WINDSHIELD WIPERS ON, INSTRUMENT PANEL LIGHTS AND HEADLIGHTS SHUT OFF. PULLED OFF HIGHWAY AND SET HEADLIGHT CONTROL TO ALL FOUR POSITIONS AND ALL LIGHTS REMAINED OFF REGARDLESS OF CONTROL POSITION. SHUT ENGINE OFF AND RESTARTED. LIGHTS CAME ON IN ALL CONTROL POSITIONS. SET TO AUTO FUNCTION AND RETURNED TO HIGHWAY TO GO HOME. STILL RAINING, WINDSHIELD WIPERS ON. TRAVELED APPROXIMATELY 20 MILES WHEN ALL LIGHTS SHUT OFF AGAIN. AFTER REACHING HOME, SHUT ENGINE OFF. RESTARTED AND LIGHTS WORK IN ALL CONTROL POSITIONS. WILL RETEST AGAIN WITH SECOND DRIVER TO VERIFY CIRCUMSTANCES

NHTSA ODI #10758660

Official recalls

2

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

15V340000 · Steering:electric Power Assist System

Jun 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.