2012 Ford Flex

10/15/2019 CAR WENT INTO LIMP MODE WITH WRENCH SHOWING. TURNED THE CAR OFF AD BACK ON TO SEE IF IT WOULD HELP AS IT DID THIS WHILE DRIVING IN THE MIDDLE OF THE ROAD ON A CITY STREET. IT PROCEEDED TO RETURN TO LIMP MODE ALMOST IMMEDIATELY. CAR WAS TOWED TO MECHANIC WHO INDICATED THE CODES THROWN WERE FOR A THROTTLE BODY FAILURE. THE THROTTLE BODY WAS REPLACED. A FEW DAYS LATER IT HAPPENED AGAIN AND THE THROTTLE BODY WAS REPLACED UNDER WARRANTY FOR A SECOND TIME ALONG WITH THE PCM. ABOUT 10 DAYS LATER THE CAR WENT INTO LIMP MODE AGAIN AND THIS TIME SOME WIRING WAS REPLACED AND WE ARE WAITING ON THE ECM. IT IS EXTREMELY UNSAFE WHEN THIS OCCURS AND WE ARE FEARFUL THE PROBLEM WILL NOT BE FIXED SINCE IT HAS BEEN IN AND OUT OF THE SHOP FOUR TIMES NOW; WE ARE ALSO AFRAID TO TRAVEL ON THE HIGHWAY FOR FEAR THE CAR WILL GO INTO LIMP MODE DROPPING FROM 65 MILES PER HOUR TO 5 ALSO IMMEDIATELY. THIS SEEMS TO HAVE BEEN AN ISSUE WITH SEVERAL MAKES AND MODELS OF VEHICLES ACCORDING TO COMMON REPAIR COMPLAINTS BUT ESPECIALLY FORD. COSTS OF REPAIR AND TROUBLE SHOOTING IS ALSO PROBLEMATIC. A COMPLAINT IS ALSO BEING FILED WITH FORD.

WE HAVE A 2012 FORD FLEX NORMALLY ASPIRATED ENGINE. STARTING IN AUGUST, WE HAD AN ISSUE WITH OUR ELECTRONIC THROTTLE BODY WHICH CAUSED OUR CAR TO SHUT DOWN. WE HAD THE PART REPLACED, SHORTLY AFTER A SIMILAR PROBLEM OCCURRED. THIS WAS DUE TO THE DEALERSHIP FRYING THE COMPUTER. THIS WAS REPLACED, BY THE DEALERSHIP, AFTER CALLING FORD DIRECTLY. IN FEBRUARY, THE ELECTRONIC THROTTLE BODY FAILED AGAIN. REPLACED UNDER WARRANTY. THE SAME ISSUE OCCURRED LAST NIGHT AND THE VEHICLE WILL BE TAKEN BACK TO THE DEALERSHIP. ALL SIGNS POINT TOWARD THE ELECTRONIC THROTTLE BODY AGAIN. EVERY TIME THIS ISSUE ARISES, THE CAR GOES INTO A SAFE MODE WHILE TRAVELING DOWN BUSY STREETS. THIS RESULTS IN SPEEDS OF AROUND 5 MILES PER HOUR AND CAN CAUSE MAJOR SAFETY PROBLEMS. THE VEHICLE AND THE PART INSTALLED ARE NO LONGER CONSIDERED SAFE TO DRIVE ANY DISTANCE GREATER THAN FIVE MILES FROM OUR RESIDENCE, IN CASE WE NEED TO GET HOME. TO CLARIFY, THE VEHICLE WAS IN MOTION .

DRIVING UP AN ON RAMP TO AN INTERSTATE, SUDDENLY ALL THE LIGHTS STARTED FLASHING ON THE DASHBOARD DISPLAY. I COULD NOT SEE ANY SPEED OR DRIVING INFORMATION. I PULLED OVER TO THE SIDE OF THE ROAD TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. NOTHING WOULD HAPPEN WHEN I TURNED THE KEY, DASHBOARD LIGHTS STILL FLASHED. CAR RESTARTED AFTER 5 MINUTES AND I DROVE IT DIRECTLY TO THE DEALERSHIP. BY THE TIME I ARRIVED AT GRAPPONE FORD IN CONCORD, NH MY DEALERSHIP THE DASHBOARD LIGHTS WERE AGAIN FLASHING AND I COULD NOT SEE ANY DATA.