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2011 Ford F-250 Sd

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Ford F-250 Sd do not stand out strongly from the model-year median of 89.

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When problems were reported

Mileage at the reported incident

113 reports with mileage · 9 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports4 injury reports

Suspension complaints

46 reports
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Mileage unknown · Jan 25, 2012
SteeringSuspension

I WAS DRIVING ON A ENTRANCE RAMP TO AN INTERSTATE AT ABOUT 55-60MPH... I RECALL HITTING SOME TYPE OF ROAD BUMPS - PAVEMENT JOINT THAT STARTED THE EVENT... TYPICALLY I'M USED TO EXPERIENCING THE BACK OF MY TRUCK BOUNCE IN THE PAST CAUSING LANE CORRECTION BUT THIS TIME THE WHOLE FRONT END STARTED SHAKING SEVERELY... I WAS IN TH…

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I WAS DRIVING ON A ENTRANCE RAMP TO AN INTERSTATE AT ABOUT 55-60MPH... I RECALL HITTING SOME TYPE OF ROAD BUMPS - PAVEMENT JOINT THAT STARTED THE EVENT... TYPICALLY I'M USED TO EXPERIENCING THE BACK OF MY TRUCK BOUNCE IN THE PAST CAUSING LANE CORRECTION BUT THIS TIME THE WHOLE FRONT END STARTED SHAKING SEVERELY... I WAS IN THE LEFT LANE OF 3 SO DECIDED TO BREAK AND GET INTO THE CENTER MEDIAN ASAP BASED ON APPROACHING VEHICLES FROM BEHIND... I PULLED OFF AND CHECKED THE LEFT SIDE AND THE RIGHT... ALL WAS FINE... I SHOOK THE WHEELS... ALL TIGHT... THE SHAKING OF THE VEHICLE WAS SO SEVERE I HAD A HARD TIME CONTROLLING IT AND GETTING IT SAFELY OFF THE ROADWAY... PAPERS IN MY VISORS SHOOK LOOSE... 2 GYM BAGS IN PASSENGER SEAT ENDED UP ON FLOOR.... A LARGE SCREEN TV THAT WAS TAPED AGAINST THE BACK WINDOW ON THE BACK SEAT WAS THUS SHIFTED LAYING NOW ON TOP OF THE FRONT SEATS.... I LATER REALIZED THAT THE SANDWICH I JUST BOUGHT WAS GONE FROM THE CONSOLE AND LATER FOUND ON THE FLOOR AT THE PASSENGERS DOOR!!!! BEING COMMITTED TO THE FREEWAY I SLOWLY STARTED OUT, AND NO OTHER ISSUES... AFTER ABOUT 20 MINUTES ON THE FREEWAY I KICKED IT UP TO FREEWAY SPEEDS, BUT GOT THE PUCKER FACTOR EACH TIME I HIT ROAD BUMPS ON MY TRIP.. I WORK FOR THE CITY OF ROCHESTER HILLS AND CALLED OUR FLEET MGR, AND TOLD HIM OF MY ISSUE, HE HAD NO IDEA BUT CHECKED AND FOUND TSB 11-6-14 THAT WAS VERBATIM WHAT HAPPENED TO ME.. THE DEALER ORDERED UP PARTS AND WILL ADVISE WHEN TO BRING IT IN BUT FORD CORP I FELT SHOULD HAVE NOTIFIED OF A POSSIBLE ROLL OVER ISSUE, AS IM SURE IF I WAS AT 70-80 ON THE FREEWAY OR MY KIDS DRIVING WITH LESS EXPERIENCE THERE WOULD HAVE BEEN A ROLLOVER... FORD SAID UNTIL IT HAPPENS AGAIN OR THE DEALER CAN NOT FIX IT THERE WAS NOTHING MORE THEY COULD DO!!!!! I ADVISED IT LOOKS LIKE THE NEXT CALL THEY WANT IS FROM LEGAL COUNCIL ADDING THE 0000 AFTER A FATALITY!!! *TR

NHTSA ODI #10445217

70 miles · Jan 24, 2012
SteeringSuspension

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 55 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE COVER ON THE DASH OVER THE PASSENGER AIRBAG HAS CRACKED DUE TO THE VI…

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THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 55 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE COVER ON THE DASH OVER THE PASSENGER AIRBAG HAS CRACKED DUE TO THE VIOLENT SHAKING IN THE TRUCK. ALSO, FLUID HAS BEGUN TO LEAK FROM THE FRONT PASSENGER WHEEL AS A RESULT OF THE SHAKING AS WELL. BOTH FORD AND THE DEALERSHIP HAS BEEN UNABLE TO OFFER ANY REMEDY. PLEASE HELP WITH THIS SITUATION. I HAVE VIDEOS IF NEEDED. I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR

NHTSA ODI #10445092

3,600 miles · Dec 14, 2011
SuspensionWheels

I HAVE EXPERIENCED A VIOLENT WOBBLE IN MY FRONT END OF THE 2011 FORD 250 CREW CAB DIESEL. HAVE TAKING IT TO A FORD DEALER FOUR TIMES , THEY SAY THAT THEY CAN NOT FIND ANYTHING WRONG. AT 50+ THE TRUCK SHIMMIES SO BAD I HAVE TO SLOW DOWN TO ALMOST A STOP TO STOP THE SHIMMY. I'M AT THE POINT WHERE IT FEELS UNSAFE TO DRIVE. THANK Y…

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I HAVE EXPERIENCED A VIOLENT WOBBLE IN MY FRONT END OF THE 2011 FORD 250 CREW CAB DIESEL. HAVE TAKING IT TO A FORD DEALER FOUR TIMES , THEY SAY THAT THEY CAN NOT FIND ANYTHING WRONG. AT 50+ THE TRUCK SHIMMIES SO BAD I HAVE TO SLOW DOWN TO ALMOST A STOP TO STOP THE SHIMMY. I'M AT THE POINT WHERE IT FEELS UNSAFE TO DRIVE. THANK YOU FOR YOUR TIME. *TR

NHTSA ODI #10439936

27,000 miles · Oct 7, 2011
SteeringSuspension

BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOL…

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BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOLENT FRONT END SHAKING. MY 2011 F-250 HAS BEEN AT GUS MUCHADO FORD IN PALMETTO BAY FLORIDA FOR THE PAST 4 DAYS FOR A WOBBLE IN THE FRONT END WHEN YOU HIT A BUMP. THE DEALER TELLS ME THAT THEY ARE WORKING WITH ENGINEERS AT FORD. THE PROBLEM IS THAT THE MECHANIC CAN ONLY EMAIL THE ENGINEER, HE THEN HAS TO WAIT FOR THE ENGINEER TO READ THE EMAIL AND RESPOND. THEN THE ENGINEER HAS TO WAIT FOR THE MECHANIC AND SO ON. IN THE 4 DAYS THEY HAVE HAD MY TRUCK ONLY 2 THINGS HAVE BEEN LOOKED AT. WHEN I WAS THERE THIS AFTERNOON MY TRUCK WAS PARKED OUT IN THE BACK PARKING LOT AND NOT BEING WORKED ON. WHEN I ASKED WHY IT WAS NOT BEING WORKED ON THEY RESPONDED THAT THEY WERE WAITING FOR THE ENGINEER TO TELL THEM WHAT TO DO NEXT. I DESPERATELY NEED FOR SOMEONE AT FORD TO STEP UP AND TAKE CONTROL OF THIS SITUATION. IF THIS MEANS SENDING AN ENGINEER TO THE DEALERSHIP, SO BE IT. AT THIS RATE I MIGHT NEVER SEE MY TRUCK AGAIN. BECAUSE OF THIS SLOW RESPONSE FROM THE DEALER AND FROM FORD TO REMEDY THE PROBLEM, I HAD NO CHOICE BUT TO RENT A TRUCK THIS AFTERNOON. I AM PAYING $60.00 A DAY FOR A TRUCK THAT IS NOT EVEN COMPARABLE TO MY F-250. WHEN I ASKED THE DEALER TO PICK UP THE RENTAL FOR ME DO TO THIS OBVIOUS FORD ISSUE, THE SERVICE MANAGER AUTHORIZED A VOUCHER FOR A WHOPPING $18.00. THIS WON'T EVEN PAY FOR THE GAS NEEDED TO DRIVE THE RENTAL FOR THE WEEKEND. *TR

NHTSA ODI #10429124

26,925 miles · Oct 2, 2011
SteeringSuspension

THESE TRUCKS SHAKE VIOLENTLY IN THE FRONT END WHEN THEY ENCOUNTER EVEN THE SMALLEST OF BUMPS IN THE ROAD. FORD HAS FAILED TO TAKE THE RESPONSIBLE AND CORRECTIVE MATTERS TO FIX THE PROBLEMS. SOMETHING MUST BE DONE BEFORE SOMEONE GET KILLED. PLEASE SEE FORDFORUM.ORG TO SEE THAT MANY OTHERS ARE HAVING THE SAME ISSUES. *TR

NHTSA ODI #10428198

7,000 miles · Nov 12, 2010
Suspension

FRONT / FRAME VIBRATION AND BOUNCING AFTER HITTING A HOLE OR AT CERTAIN SPEEDS THAT SEEM TO BE PRODUCING FRAME VIBRATION DUE TO A HARMONIC FREQUENCY GENERATED BY THE TIRES AND ROAD SPEEDS EXAGGERATING AN ENGINEERING DEFECT IN THE FRONT SUSPENSION. *TR

NHTSA ODI #10365520

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.